Missy Shock

Everyone at Family Mitsubishi was great! From the moment I pulled on to the lot until I pulled out in my new vehicle, they had me taken care of! I will be sending everyone I know to Family! From the moment I pulled on to the lot until I pulled out in my new vehicle, they had me taken care of! I will be sending everyone I know to Family! More

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Jasper was great to work with! He listened to my wants and needs and helped me get the Durango I wanted. Would highly recommend him if you are in the market for a vehicle! He listened to my wants and needs and helped me get the Durango I wanted. Would highly recommend him if you are in the market for a vehicle! More

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I purchased my car from out of state. I did all of the paperwork and everything online with Missy and she was amazing! She and the salesperson, Jasper, helped me through the process by l I did all of the paperwork and everything online with Missy and she was amazing! She and the salesperson, Jasper, helped me through the process by looking at several cars that fit my budget and finding me the best financing. The car was used and there was a dent in the bumper. The dealership service team went out of their way to make sure that they had it fixed with a new part before the car was sent to me. Jasper went over the top when it comes to customer service! My car had to be delivered to me in Memphis and Jasper drove the car here. I would never have imagined that someone would care enough about their customer service to spend their off day driving a car 9 hours away. I am extremely grateful for the extra effort everyone at this dealership put into selling me this vehicle. It was literally above and beyond my expectations. Jasper was super friendly and communicated with us every step of the way. I definitely will be buying my next car from Jasper and Missy. More

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George is a gentleman, through and through. His calm, distinguished demeanor and stark honesty made him a genuine pleasure to work with. If you have the privilege of working with him to purch His calm, distinguished demeanor and stark honesty made him a genuine pleasure to work with. If you have the privilege of working with him to purchase a new car, he'll keep things simple, and treat you well. Well done, George. Our salesman, Enrique (The new guys!), was also excellent, taking the time to find answers to all the technical questions I threw at him. He really paid attention to what my wife and I were asking him for, and found us an outstanding solution to our vehicle needs. Jermaine and James were also involved in this sale, as was Missy, and I would also like to personally thank each of them for their part. Each one of them treated us like a friend, instead of just a potential paycheck. Even with my deep sales background, I was very impressed at the way the staff treats their customers at Family Mitsubishi. I was grateful for the lack of 'sales tactics' to convince us to buy the car. Instead, simple honesty and straight answers, as well as an unbeatable deal on this new car were what made the sale. More

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Jasper was extremely kind, patient and very helpful. I must admit, today was the most awesome car buying experience I’ve had in a very long time. If you’re looking for a vehicle please stop by and ask f I must admit, today was the most awesome car buying experience I’ve had in a very long time. If you’re looking for a vehicle please stop by and ask for him. I promise you will not regret it! More

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