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Javid Zahir
Javid Zahir at My Auto Import Center - Audi Nissan Toyota Volkswagen

Javid Zahir | Page 6

Service Manager

My Auto Import Center - Audi Nissan Toyota Volkswagen

1860 E Sternberg
Muskegon, MI 49444

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56 Reviews
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56 Reviews

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56 Reviews of Javid Zahir

May 21, 2020

Dealership Rating
Employee Rating

Routine oil change Was in for oil change on May 19 2020 never received my inspection report by email was handed my receipt Would like to have inspection report More

by marne.houghtaling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 21, 2020

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Hello Marne, I have reached out to our service department and they have emailed you a copy of the report. If you do not see it in your inbox, please be sure to check that it didn't go to your spam folder.

April 27, 2020

Dealership Rating
Employee Rating

This dealer was great. Absolutely no hassle. I bought a used Audi A8 and they had it delivered to my work the very next day with plates and registration. Couldn’t have been a better experience. I would def More

by Tooshaunz
Recommend Dealer
Yes

Other Employees Tagged: Rob Gould

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May 01, 2020

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for trusting us with your business and for sharing your experience with everyone!

April 14, 2020

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Employee Rating

Great service! Took 30 minutes to get done. Always friendly. Even forgot bag, attendant called me back right away to tell me. Drove through to pick up! More

by RDAVEY4590
Recommend Dealer
Yes
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Apr 16, 2020

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the great review and for sharing your experience with everyone!

December 19, 2019

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Employee Rating

I had an amazing experience buying a vehicle from this dealer! They worked with me and made sure I got the best deal I could! Would definitely recommend! More

by It_hurd
Recommend Dealer
Yes

Other Employees Tagged: Rob Gould, Brandon Young

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Dec 26, 2019

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business!

November 25, 2019

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Employee Rating

Unacceptable My experience with this dealership was a nightmare from the very beginning. Please feel free to contact me before you consider doing business with thi More

by CYNTHFRICANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rob Gould, Larry Ryan

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Nov 26, 2019

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I am sorry to hear that you feel you this way. I spoke with my Service Manager regarding your situation. From my understanding we had two separate Toyota Certified Technicians look at your vehicle and neither were able to duplicate your concerns with your vehicle. I know our Service Manager has been in contact with you multiple times over the phone but we can't seem to come to a resolution.

Nov 27, 2019

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Our Service Operations Manager Mark Leutzinger has been the person attempting to reach you by phone. You can reach Mark by phone at 231.799.2886.

Nov 27, 2019

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Bryan Holzgen, I am the BDC Manager. Is there anything else I may assist you with? If you would prefer our Service Manager reach out to you directly at a different number than we have on file please feel free to email me at bholzgen@myimport.com.

Nov 26, 2019

CYNTHFRICANO responded

Who are you? And who is the Service Manager you are referring to?

Nov 27, 2019

CYNTHFRICANO responded

And - Who are you? That was my first question.

Nov 27, 2019

CYNTHFRICANO responded

First I've heard of either of you. It's the day before Thanksgiving. I will contact both of you on Monday. Thank you.

August 13, 2019

Dealership Rating
Employee Rating

Regained my trust!!! Initially, I had a very bad experience with My Auto; however, Javid, Byrd, Mickala, Lauren and Alex worked extremely hard to regain my trust. It take More

by Regained Trust/Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Byrd Harderman Jr, Mickala VanDop, lauren and Alex --in Service, dark hair

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Aug 19, 2019

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you so much for giving us the opportunity to make things right with you! We are glad to hear that they were able to correct the situation!

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