Javier Atencio | Page 46

Fast and easy Great sales team. Not too pushy and very informative. Very easy process and great customer service. Got my car delivered and droped off in my driveway Great sales team. Not too pushy and very informative. Very easy process and great customer service. Got my car delivered and droped off in my driveway. Great experience! More

by BGLORIUS Verified Customer Verified Customer

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Never had an easier experience getting what I wanted I started out working with a different dealership, closer to home. Every interaction felt like I was putting them out. I knew exactly what features I started out working with a different dealership, closer to home. Every interaction felt like I was putting them out. I knew exactly what features and options I wanted on my SUV, but they really pushed to sell me something off their lot. I was doing all the research to find my car in the local area, but they told me I would have to “custom” order the car the way I want it, and pay full price because I was custom ordering it. I reached out to Central Florida Chrysler and got immediate responses to help find exactly what I wanted. Within 24 hours they had found my SUV, with all the features and options I wanted. This meant that I could still get the end-of-year Employee Pricing deal they were running, which saved me thousands of dollars. They even busted their tails to get me the SUV before Christmas, which I did not expect. All in all, this was easily the best dealership experience I’ve ever had. More

by wrferrara Verified Customer Verified Customer

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They helped me so much! Javier the best!! Helped me with a dream car thank you! I was really satisfied with my car thank youu a dream car thank you! I was really satisfied with my car thank youu More

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Javier and Max were SO helpful. They make a killer team, & I could not be happier with the experience. I went to them with a specific price point I needed to stay at. They exchanged my lease and got me into & I could not be happier with the experience. I went to them with a specific price point I needed to stay at. They exchanged my lease and got me into a new one, meeting my exact make/model/price point requirements. I was in and out in no time. It was almost strange how easy the process was. My family has been purchasing our cars from this dealership for over 20 years, and I don’t plan on stopping! Thanks again Javier and Max. More

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Javier/Eldar did a awesome job in getting me my Jeep Wrangler! I am so in love with my SUV, plus my son loves it!! Wrangler! I am so in love with my SUV, plus my son loves it!! More

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Great Used Car, Great Service Javier was awesome. I like to do a lot of research before buying a car so I had visited four other dealerships from Orlando to Clermont that day. CF C Javier was awesome. I like to do a lot of research before buying a car so I had visited four other dealerships from Orlando to Clermont that day. CF CJDR was my final desperation stop as they only had two used Toyotas in stock. I did not have high hopes. I was surprised at how casual and laid back Javier was, especially after some of the other experiences I'd had at other dealerships that day. While he went to get the keys for the cars, I was allowed to take my time looking at them without someone breathing down my neck or throwing stats at me or "mansplaining". That alone made the buying experience much more enjoyable, and allowed me to come to conclusions about both cars without distraction. I test drove the car I liked and it turned out to be the best used car I'd driven all day. It had clearly been cleaned and maintained by the dealership in preparation for either sale or test driving, something that could not be said of other dealerships. When we returned to the dealership Javier gave me my payment and financing options, and made sure that I was aware of the sales process. Javier offered to cover the cost of new plates and registration, a process that would normally have cost $450 and time at the DMV. He offered this without my having to ask and I was very grateful for this small break, having been in a bad accident recently where I could not retrieve my existing plates. The paperwork went very smoothly, the gentleman who helped me with that (name unknown) was attentive and knowledgeable. Most paperwork was done on a big "tablet" desk, a touchscreen surface with ePens for signing. I then received a USB drive containing all of my contracts and other documents. Javier was there through the whole process to see that everything was taken care of, and I could tell that there was good communication happening between himself and the finance department throughout the transaction. When everything was finished Javier pulled my car up to the front and offered to help me with getting my rental car back to the airport, even allowing me to keep the rental in the dealership parking lot overnight so I could return it after rush hour. I ended up returning the rental the next day by myself, but the offer was unexpected and greatly appreciated. Overall I was extremely happy with Javier and the customer service team at CF CJDR. Everyone was professional and friendly, at no time did I feel hustled, hurried, or uncomfortable. When you are a solo woman shopping for a car, that matters A LOT. I felt that the car was fairly priced, and I am happy with it so far and looking forward to maintaining it with CF CJDR. Thank you Javier and Henson, you were awesome! More

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Very pleased Javier was great as always and Ham who filled in for him was great. Smooth process. Only thing would be lower prices but it is what it is. Thanks agai Javier was great as always and Ham who filled in for him was great. Smooth process. Only thing would be lower prices but it is what it is. Thanks again More

by SKELLENGERBRIAN Verified Customer Verified Customer

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Service as expected Appointment to request service for my Cherokee...very easy and fast..I did used thee webpage. My serive advisor explained the process and kept me i Appointment to request service for my Cherokee...very easy and fast..I did used thee webpage. My serive advisor explained the process and kept me informed. More

by jriosmph Verified Customer Verified Customer

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Window tint Had two bring my car in on two occasions to re-tint my back window. Made appointments well ahead of time. The first appointment I was told their windo Had two bring my car in on two occasions to re-tint my back window. Made appointments well ahead of time. The first appointment I was told their window tinter quit. I live about 25 miles away so more than a minor inconvenience and waste of time. On my second visit for the tint. It was completed quickly. I discovered the next morning the rear defrost top three lines no longer worked. I would have to have gone a 3rd time. This time to replace the back window. I ended up trading in my car at another dealership so they got off the hook for replacement of the back windshield. More

by asilver1 Verified Customer Verified Customer

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It was very easy, no pressure. Usually it can be stressful. We had been to two other dealers that day but we did not feel comfortable. As soon as we arrived at Central Florida Dodge dealership, we were welcomed We had been to two other dealers that day but we did not feel comfortable. As soon as we arrived at Central Florida Dodge dealership, we were welcomed by Javier Atencio. Very good customer service. Made us feel comfortable. He has kept in touch with us since the purchase. More

by roliver1273 Verified Customer Verified Customer

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