Javier Chavez | Page 2

It always has been a positive experience and employees are great with a good attitude! are great with a good attitude! More

by Muttigibney Verified Customer Verified Customer

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I have never been more disappointed. Purchased my vehicle on 9 Sep, after an accident and totaling my 2013 Kia Optima. I have made one personal visit and three phone calls. Never rece Purchased my vehicle on 9 Sep, after an accident and totaling my 2013 Kia Optima. I have made one personal visit and three phone calls. Never received got a person telephonically. My initial visit was on 9/15, was told by the tech 'he' would get the issue resolved. Here I am over a month later and 3 additional calls and nothing. My last call was to go to the service manager. Apparently neither he/she had time and are just as complacent as his/her team. Have a full warranty, as well as an extended. WTH happened to 'customer service'??? After COVID, it's been non-existent. Where did the old adage go that the customers comes first...Not at Gettel Kia of Bradenton. I will move on to another Kia dealer, I'm OK with driving to a dealership that takes care of their customers. Sunset here I come. I'm giving this a one star because 'I'm forced to', there would be no star rating it not for that. I'll add that I cannot rate an employee since I really had no interaction with any of them. So, they too will all get one stars but deserve none. Only takes one to mess it up for all. More

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The only place to do business with is Gettel Kia and for service please ask for Russell you will be glad you did. Thanks to all at Gettel Kia. service please ask for Russell you will be glad you did. Thanks to all at Gettel Kia. More

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Great people to work with very knowledgeable and experienced staff never any problem getting help with anything experienced staff never any problem getting help with anything More

by GC1R2P3 Verified Customer Verified Customer

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I highly recommend this dealership. They are very efficient and communicative. I wouldn’t go anywhere else for services . They are very efficient and communicative. I wouldn’t go anywhere else for services . More

by HEARTYOU12 Verified Customer Verified Customer

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Excellent service as always and they have a nice new facility. I appreciate leaving with a clean car. facility. I appreciate leaving with a clean car. More

by CAC Verified Customer Verified Customer

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Horrible auto purchase experience and financing process even worse. A total mess start to finish even worse. A total mess start to finish More

by ashleymhout Verified Customer Verified Customer

Helpful 3

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Everything went smooth- I was met immediately and the service completed in a timely fashion, returned with clean vehicle.. thanks you William Cunningham service completed in a timely fashion, returned with clean vehicle.. thanks you William Cunningham More

by armodello Verified Customer Verified Customer

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Russell is the best. He makes him every effort to make you feel special, and that you’re receiving his individual attention. He keeps me informed, understands my vehicle, He makes him every effort to make you feel special, and that you’re receiving his individual attention. He keeps me informed, understands my vehicle, and it’s just a great person to work with. More

by ken.ragan Verified Customer Verified Customer

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The Gettel service Center for Kia did the work in the timeframe that they said they would do it in and contacted me when the car was ready to be picked up so I would recommend using them in the future. timeframe that they said they would do it in and contacted me when the car was ready to be picked up so I would recommend using them in the future. More

by msuthdance Verified Customer Verified Customer

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