Dealership Experience
7 yrs, 9 mos
Industry Experience
13 yrs, 2 mos
Specialties & Trainings
2026 Consumer Satisfaction Award - 5 Years in a row
2026 Eclipse Cross Expert Certified
2026 Certified Pre-Owned Specialist
2026 Outlander Expert Certified
2026 Outlander Sport Expert Certified
2026 Master Certified Product Specialist
2025 Outlander Sport Expert Certified
2025 Eclipse Cross Expert Certified
2025 Consumer Satisfaction Award - 4 Years in a row
2025 Customer Satisfaction Award - DealerRater
Q1 - 2025 Highest Customer Experience Award
Q4 - 2025 Highest Customer Experience Award
2025 Outlander PHEV Expert Certified
2025 Outlander Expert Certified
2025 Certified Pre-Owned Specialist
2025 Master Certified Product Specialist
2024 Consumer Satisfaction Award - 3 Years in a row
2024 Outlander PHEV Expert Certified
2024 Outlander Expert Certified
2024 Certified Pre-Owned Specialist
2024 Master Certified Product Specialist
2024 Customer Satisfaction Award - DealerRater
2023 Customer Satisfaction Award - DealerRater
2018 Master Certified Product Specialist
2018 Certified Pre-Owned Specialist
Q1 - 2018 #1 Sales Satisfaction Dealer in the District
Q2 - 2018 #1 Sales Satisfaction Dealer in the District
Q3 - 2018 Highest Customer Experience Award
2019 Master Certified Product Specialist
Q1 - 2019 #1 Sales Satisfaction Dealer in the District
2019 Certified Pre-Owned Specialist
Q1 - 2020 #1 Sales Satisfaction Dealer in the District
2020 Master Certified Product Specialist
2020 Certified Pre-Owned Specialist
2021 Master Certified Product Specialist
2021 Certified Pre-Owned Specialist
Q2 - 2021 Highest Customer Experience Award
Q3 - 2021 Highest Customer Experience Award
2022 Master Certified Product Specialist
2022 Certified Pre-Owned Specialist
2022 Outlander PHEV Expert Certified
2022 Outlander Expert Certified
Q3 - 2022 Highest Customer Experience Award
Q4 - 2022 Highest Customer Experience Award
2023 Outlander PHEV Expert Certified
2023 Outlander Expert Certified
2023 Certified Pre-Owned Specialist
2023 Master Certified Product Specialist
Q1 - 2023 Highest Customer Experience Award
Languages Spoken
English
Spanish
Employee Video
63 Reviews
Write a Review63 Reviews of Javier Cruz
October 10, 2024
Look no further than the great team at Jenkins Mitsubishi for a great car buying experience! From the very beginning, Javier was friendly, personable, patient and overall the most pleasant sales associate we for a great car buying experience! From the very beginning, Javier was friendly, personable, patient and overall the most pleasant sales associate we've ever dealt with. Car buying wasn't necessary for us but we're so glad we came to this dealership. We had terrible experiences at OTHER dealers and realized we never needed to deal with them after visiting Jenkins. Javier was nice enough to come in on his day off and Sean from their financial team was so efficient with our terms and buying process. I can't say enough positive things about the whole team at Jenkins Mitsubishi. If you're looking for a stress-free, welcoming and simplified car-buying experience, look no further than Javier and Sean at Jenkins Mitsubishi! More
Other Employees Tagged: Sean Wilson
October 10, 2024
The whole experience was pleasant. Wasn't pressured and all my questions where answered and to see everyone I interacted with do everything possible so I could get the best deal was a Wasn't pressured and all my questions where answered and to see everyone I interacted with do everything possible so I could get the best deal was a awesome experience. Javier Cruz deserves a fricken medal for his service. He was patient and answered questions to both vehicles I looked at and test drove and even many of the differences between both cars and which car would be the better choice. Very knowledge of the product he's selling! Will gladly visit again for future purchase and will highly recommend your dealership. I have already been spreading the word! More
Other Employees Tagged: Sean Wilson
September 20, 2024
My trip was a great experience and the people there helped me out a lot to get my vehicle helped me out a lot to get my vehicle More
Other Employees Tagged: Dominic Tesoro, Sean Wilson, Milton Lopez, Liza Fernandez , Dave Ashmore, Jordan Rice, James Sheffield, Ricardo Vargas, Haylee Wells
August 03, 2024
Excellent customer service, very easy to work with, enjoyed the experience and look forward to a long term partnership enjoyed the experience and look forward to a long term partnership More
Other Employees Tagged: Dominic Tesoro, Sierra Freudenthal , Trey Rolfson
July 30, 2024
We wanted the Outlander Sport LE but they were sold out. However, Milton and Jose worked really hard to help us buy something we were happy with. We ended up with the Outlander LE with all the bells and whi However, Milton and Jose worked really hard to help us buy something we were happy with. We ended up with the Outlander LE with all the bells and whistles. Although, a little more than we wanted to pay and the payments a little higher the car is worth it and the manager Jose gave us a lot of incentives. Very please with everyone at Jenkins and their hard work to get us a car we were thoroughly pleased with. Jenkins was recommended to us and I will certainly recommend it to others. More
Other Employees Tagged: Dominic Tesoro, Milton Lopez , We met a Jose and were told he was the Manager. We hope we got the name correctly.
July 13, 2024
It's was a great and wonderful experience to me buying a car at Jenkins Mitsubishi dealer at Lakeland. I am very satisfied with the service they provided to me. I appreciated how they took care of everythin car at Jenkins Mitsubishi dealer at Lakeland. I am very satisfied with the service they provided to me. I appreciated how they took care of everything for me, especially those two guys: Javier and James. I said thank you very much to them More
Other Employees Tagged: James Sheffield

