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Javier Lozano
Javier Lozano at Gunn Nissan

Javier Lozano

Service Advisor

Gunn Nissan

750 NE Loop 410
San Antonio, TX 78209

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Javier Lozano

September 26, 2025

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Employee Rating

Pricing was upfront which i appreciated. Some surprise repairs did come up but knew it was somewhat to be expected overall great service. More

by JCASTILLO9574
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Espinoza, David Dyer, Logan Bomer, Winfred James, Brandon McMahon, Aaron Morkovsky, Chris Potocki, Andrew Olivares, Adrian Uriegas , Mark last name not known

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Sep 29, 2025

Gunn Nissan responded

Thank you for your honest feedback! We’re glad to hear you appreciated our upfront pricing and that overall, you had a great service experience. While unexpected repairs can sometimes arise, we’re happy we could address them for you. We truly value your trust!

August 29, 2025

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Excellent service, more than expected. One of the many reasons I have been a loyal Nissan customer. More

by MasterG2002
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Service Time
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Recommend Dealer
Yes
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Sep 02, 2025

Gunn Nissan responded

Thank you for your kind words and for being such a loyal Nissan customer! We’re so glad our team was able to provide service that went above and beyond your expectations. Your trust and continued support mean the world to us.

June 07, 2025

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Siempre que voy el servicing es bueno amables y te explican muy bien un 10 More

by elizabetharana097
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Workmanship
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Recommend Dealer
Yes
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Jun 10, 2025

Gunn Nissan responded

¡Muchas gracias, Elizabeth, por tu reseña tan positiva! Nos alegra saber que siempre recibes un buen servicio y que nuestro equipo es amable y claro al explicarte todo. Tu calificación de 10 nos motiva a seguir mejorando cada día. ¡Esperamos verte pronto nuevamente!

April 10, 2025

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There was a big remodel since the last time I went about eight months ago I like the layout of the waiting room. You have three big screen TVs a place for your computer, coffee and water nice atmosphere qui More

by DJ Dave
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Jackson

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Apr 10, 2025

Gunn Nissan responded

Thank you for noticing and appreciating the recent remodel! We’re glad you enjoyed the new layout, the comfortable and quiet atmosphere, and the added amenities like the big screen TVs, workspace, coffee, and water. We look forward to seeing you again!

March 19, 2025

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The service order writers were very helpful, listened to what my concerns were. They did not try to upsell any services or products. I truly appreciated that. More

by Ghhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Dyer

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Mar 23, 2025

Gunn Nissan responded

Thank you for your kind words! We're glad to hear that our service advisors took the time to listen to your concerns and provided a transparent experience without any pressure. Your trust means a lot to us, and we appreciate you choosing us for your service needs!

February 14, 2025

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I have had Nissans for 10 years now and can’t recommend them enough, will definitely be back for additional maintenance at this location. More

by shanice
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Espinoza, Winfred James, Briana Gutierrez, Elyssa Huerta, Brandon McMahon, Aaron Morkovsky, Samantha Hughes, Andrew Olivares , Louis

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Feb 16, 2025

Gunn Nissan responded

Thank you for your loyalty and positive feedback! We're thrilled to hear you've been enjoying your Nissans for the past 10 years. We look forward to continuing to provide you with excellent service and maintenance in the future. See you again soon!

February 09, 2025

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Great job and great customer service by all the staff thank you l definitely appreciate it More

by Manuelcervantes71mc@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Espinoza, David Dyer, Logan Bomer, Winfred James, Briana Gutierrez, Elyssa Huerta, Aaron Morkovsky, Samantha Hughes

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Feb 11, 2025

Gunn Nissan responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team. Providing excellent customer service is our top priority, and we truly appreciate your support. We look forward to serving you again in the future!

December 19, 2024

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Been using Gunn Nissan service department for years! Always a great experience. They are fast and efficient and get things done right the first time. Price is very reasonable in line with other shops in More

by tomhtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Gunn Nissan responded

Thank you for your kind words and for being a loyal customer! We’re thrilled to hear that you've consistently had a great experience with our service department. Our team works hard to provide fast, efficient, and quality service at a competitive price. We truly appreciate your trust and look forward to continuing to serve you for many years to come!

December 17, 2024

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Efficient service from the time I booked the appointment to paying the bill. Knowledgeable and attentive staff. Also good to see the same staff stick around - speaks well of the management. More

by Heatherly55
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Louis Contreras

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Dec 17, 2024

Gunn Nissan responded

Thank you for sharing your experience! We’re thrilled to hear our team provided efficient service from start to finish. Our knowledgeable staff takes pride in delivering exceptional care, and we’re glad you noticed their dedication and consistency. We appreciate your kind words!

September 29, 2024

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Excelent staff and very good service, recommend and very efficient if you need to make the appointment by phone or in the web More

by Segura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Espinoza, Gilbert Gonzalez

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Sep 30, 2024

Gunn Nissan responded

Thank you for your wonderful feedback! We’re delighted to hear that you found our staff excellent and our service efficient. Making appointments should be easy, whether by phone or online, and we’re glad it met your expectations. We appreciate your recommendation and look forward to assisting you again! Thank you for choosing Gunn Nissan!

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