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Javier Roman
Javier Roman at Hawk Chrysler Dodge Jeep Ram

Javier Roman

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7901 Roosevelt Rd
Forest Park, IL 60130

4.8
33 Reviews
4.8

33 Reviews

Write a Review

33 Reviews of Javier Roman

November 13, 2025

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Employee Rating

I received great customer service at the dealership, everything is came in there for was taken care of, it really is a place where the people that work there care about the customers. More

by Prissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney

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Nov 14, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Prissy! We're delighted to hear you had a fantastic experience with us. Our team truly values our customers, and it's great to know their dedication made a difference for you. We appreciate your kind words and look forward to serving you again!

October 27, 2025

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Great dealer. That dude Brandon is a G. Danny is a god guy. Jorge takes great care of his customers. Javier, Lucas and Henry all are good too. I always get my earl More

by MikeOxmall6769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack , Alicia

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Oct 28, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review! We're very excited to hear you had a great experience with our team. Brandon, Danny, Jorge, and the rest truly appreciate your kind words. We look forward to seeing you for your next oil change!

October 26, 2025

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I love Hawk! The people there are so friendly especially Danny Reyes! Just the whole staff amazing! Denis and Roger are the best and that Javy can’t forget about More

by Erlchange69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Oct 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We're thrilled to hear that you had such a great experience with our friendly team. Your kind words about Danny, Denis, Roger, Javy, and Jorge truly mean a lot to us. We look forward to seeing you again. Happy driving!

October 24, 2025

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I’m very happy with the service they fix my issues of my truck I will recommend the dealer to my family and friends More

by arejose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Oct 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic feedback! We're delighted to hear you're happy with the service and that your truck issues were resolved. Your recommendations mean a lot to us. We look forward to serving you and your family and friends in the future!

October 22, 2025

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Quick and easy service, I was in and out within an hour from when they checked med in More

by Willhoseajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack, Jake Lyght

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Oct 24, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the awesome feedback! We're so happy to hear you had a quick and efficient experience with us. Our team works hard to provide top-notch service, and it's great to know we hit the mark. Looking forward to seeing you again!

October 10, 2025

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Employee Rating

Great service, everyone one was friendly, I waited in waiting area, they found the problem and resolved it. More

by angeleeshelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We’re so glad to hear you had a great experience with our team and that we could resolve the issue promptly. Your satisfaction is our priority, and we appreciate your kind words!

September 29, 2025

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Employee Rating

My experience with the dealership was satisfactory and informative. From the service rep to the technician everyone was professional and patient, thank you. More

by mabrykcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Sep 30, 2025

Hawk Chrysler Dodge Jeep Ram responded

We're thrilled to hear your positive experience! Our team strives to provide informative and professional service, and it's great to know they made a lasting impression. Thank you for sharing your feedback!

Sep 29, 2025

mabrykcole responded

Thank you

September 25, 2025

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Employee Rating

The service here is exceptional from start to finish. They are always very clear on the cost for all repairs. I really appreciate the service advisor making sure everything is done in a timely fashion. T More

by Joshua S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review, Joshua! We're excited to hear you had an exceptional experience with our service team. Clear communication and timely service are our priorities, and it's great to know we met your expectations. We look forward to assisting you again in the future!

September 15, 2025

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Employee Rating

Reliable and friendly service, as usual. Only needed oil change this time, but no complaints. More

by woz1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Sep 17, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're delighted to hear you had a reliable and friendly experience during your oil change. Our team looks forward to continuing to provide you with top-notch service in the future!

September 09, 2025

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Employee Rating

Great service department. Shoutout to Brandon and Javier for their exceptional help with servicing our Jeep and now Durango More

by robertkempa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Brandon Sweeney

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Sep 10, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic feedback! We're happy to hear about your positive experience with Brandon and Javier in our service department. Your satisfaction is our priority, and we look forward to assisting you again in the future. Happy driving!

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