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Javier Roman
Javier Roman at Hawk Chrysler Dodge Jeep Ram

Javier Roman

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7901 Roosevelt Rd
Forest Park, IL 60130

4.7
26 Reviews
4.7

26 Reviews

Write a Review

26 Reviews of Javier Roman

September 25, 2025

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Employee Rating

The service here is exceptional from start to finish. They are always very clear on the cost for all repairs. I really appreciate the service advisor making sure everything is done in a timely fashion. T More

by Joshua S
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Recommend Dealer
Yes
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September 15, 2025

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Reliable and friendly service, as usual. Only needed oil change this time, but no complaints. More

by woz1219
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Sep 17, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're delighted to hear you had a reliable and friendly experience during your oil change. Our team looks forward to continuing to provide you with top-notch service in the future!

September 09, 2025

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Great service department. Shoutout to Brandon and Javier for their exceptional help with servicing our Jeep and now Durango More

by robertkempa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Brandon Sweeney

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Sep 10, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic feedback! We're happy to hear about your positive experience with Brandon and Javier in our service department. Your satisfaction is our priority, and we look forward to assisting you again in the future. Happy driving!

August 31, 2025

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I love coming to Hawk for all my automotive needs! The staff is so friendly and I always get my vehicle back better than ever and on time! More

by Shannon.griffen89
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Sep 02, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review, Shannon! We're delighted to hear you enjoy your visits and appreciate our friendly staff. We always strive to provide top-notch service and timely repairs. Your feedback means a lot to us!

August 28, 2025

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It’s always a great experience when I take my vehicle to Hawk dealership in forest park . I will always come back More

by Vballesteros13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Sep 02, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We're excited to hear that you consistently have great experiences with us. We look forward to seeing you again in the future!

August 28, 2025

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Frequent Service! !!! Great customer service out in a timely manner fixed everything at a reasonable time More

by Dasia
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Sep 02, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks for your fantastic review, Dasia! We're very glad to hear you had a great experience with our service team. Timeliness and customer satisfaction are our priorities, and it’s wonderful to know we hit the mark. We look forward to seeing you again!

August 25, 2025

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The Service was excellent & they’re very knowledgeable about everything they do! I’d recommend them to anyone! More

by Delores Benton
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Aug 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Delores! We’re so happy to hear you had a great experience with our knowledgeable team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

July 14, 2025

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This dealership always provides great customer service! They make check in so easy and keep you updated of work progress until service is completed. More

by Yessica Escobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Jul 21, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Yessica! We’re thrilled to hear you had a great experience with our customer service and check-in process. Keeping you informed is a priority for us, and we appreciate your feedback! Looking forward to serving you again.

July 09, 2025

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Employee Rating

Great service and quick! I would highly reccomend this service center and schedule all future appointments at this location More

by joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Jul 10, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks, Joel! We're thrilled to hear you had a great experience with our service center. Your recommendation means a lot to us, and we look forward to welcoming you back for your future appointments!

July 05, 2025

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Employee Rating

The were very professional, I will be retiring back to Hawk Chrysler Dodge Jeep Ram. More

by Monique Teid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Jul 07, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Monique! It's great to hear you had a professional experience with us. We look forward to welcoming you back and appreciate your support. Happy driving!

Jul 07, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Monique! It's great to hear you had a professional experience with us. We look forward to welcoming you back and appreciate your support. Happy driving!

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