Jay Ahmed | Page 14

The labor cost is way too high You prices should be lower for someone who bought their car from you lower for someone who bought their car from you More

by Rich Espo Verified Customer Verified Customer

Report | Print

Brought my 2003 Accord in for an alignment. The service technicians were very helpful and knowledgeable. Got an estimate to replace ball joints on front suspension. Price was quite high. The service technicians were very helpful and knowledgeable. Got an estimate to replace ball joints on front suspension. Price was quite high. More

by IANBAR44 Verified Customer Verified Customer

Report | Print

Very satisfied with everything about this dealership. All my my expectations were thoroughly met. I would definitely recommend them! All my my expectations were thoroughly met. I would definitely recommend them! More

by PETERR18 Verified Customer Verified Customer

Report | Print

Guys and staff was excellent felt comfortable with them never felt pressured was a great experience never felt pressured was a great experience More

by NICKRODRIGUEZ1116 Verified Customer Verified Customer

Report | Print

Our lease came due and we decided to go to Honda of Toms River to purchase the vehicle. Temporary tags were placed on the vehicle and we waited until the license plates to come in. Friday 8/25/2023 we get River to purchase the vehicle. Temporary tags were placed on the vehicle and we waited until the license plates to come in. Friday 8/25/2023 we get a phone call saying the plates are in. Come into the dealership the next day Saturday 8/26. The lady at that he desk walks away and tells me her manager will be right with me. Nick the General Manager comes over looking at the plates and proceeds to tell me that there was a problem. They have a new person working in their DMV section and made a mistake. They accidentally registered our car to someone else. He assures me he would have them call DMV Monday and the plates would be overnighted Tuesday. I ask for a new temporary tag as ours was to expire 8/27/2023. He said he can’t do that as it was an issue with the dealership and DMV but it would be perfectly fine to drive on expired tags. They assured me they would call me Monday and follow up. Wednesday I didn’t receive the plates or any phone calls. I had to call the dealership and spoke with Dehlia who said she would call me back when she found out what was going on. Never got a call back. So I called on Thursday and spoke with Deliah again and this time she said you were called on 8/25 and were told your plates are in! I explained that they were in and registered to someone else. Then she said hang on and the call was disconnected. I called back and she then puts me on hold for some time. Then says we assure you your car is registered to you and it will take a few weeks to get your plates. I asked how long as my tags are expired. She continued to tell me it is perfectly fine to drive on expired tags. I asked for a time frame and she said she would call me with answer. During this phone call I requested an email to confirm the dealership was going to cover any legal fees resulting from driving on expired tags. I was told she was forwarding this to someone else and they will send me an email no problem. I reached out to DMV 8/31/2023 since the dealership is not credible at this time all they are telling me is lies and trying to get me off the phone. After I spoke with DMV I discovered the car is in fact still registered to some random person. The dealership has made no attempts to call and offer any solutions as we are now paying for a vehicle that we legally can’t drive. Since this is their mistake the dealership should make good and own up to their mistakes and offer a loaner car. They should be in contact with me trying to get this fixed rather than hurry up and get me off the phone. If you cant get the motor vehicle part of the sale correct, why would anyone buy any to buy a car from this dealership? So today is Friday 9/1/2023 still no phone calls from Honda and no plates. The stress and anxiety knowing my car could be ticketed or even impounded . The dealership has proven their word means nothing. More

Report | Print

Mike was polite and knowledgeable. I was in and out faster than I expected. I would recommend honda of toms river to friends and family I was in and out faster than I expected. I would recommend honda of toms river to friends and family More

by JJ102157 Verified Customer Verified Customer

Report | Print

Very quick service that I found not only possessed a fecundity of professional treatment but a treasure trove of experience fecundity of professional treatment but a treasure trove of experience More

by Steeeeeeeeeve Verified Customer Verified Customer

Report | Print

staff was accommodating. mr alec explained everything in detail and gave me a good deal. exceptional service mr alec explained everything in detail and gave me a good deal. exceptional service More

by anon Verified Customer Verified Customer

Report | Print

Fully satisfied with the whole crews from sales person to business mgr and gen mgr business mgr and gen mgr More

by NESTORJOSE29 Verified Customer Verified Customer

Report | Print

Everyone at the car dealership was cordial and helpful with everything I needed with purchasing my new car. with everything I needed with purchasing my new car. More

by LCHERKOS Verified Customer Verified Customer

Report | Print