Jay Bechara | Page 5

I bought my old car 12 years ago from Ed Martin Toyota when they were in Anderson; since that time I have serviced my car at the new location in Noblesville. When my car was totaled there was no question when they were in Anderson; since that time I have serviced my car at the new location in Noblesville. When my car was totaled there was no question I would be purchasing with Ed Martin Toyota again due to their great customer service. Danielle in the Rental Department was fantastic with setting me up in a rental through insurance while I was in the purchasing process. Jay was amazing to work with in the purchase of my new Grand Highlander; he was kind and easy to work with. His communication was excellent; he kept me up to date on every step of the process (even on his day off) and continued to follow up with me after the sale was finalized to ensure any concerns I had were addressed. Josh in Finance was patient and knowledgeable in explaining the extended warranties and setting me up with the best interest rate, and as always James in the Service Department has been top notch and keeps me at ease when I have any concerns. I will always recommend Ed Martin, and they will continue to get my business in the future. More

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The experience at Ed Martin was great. I did know the vehicle I was interested in, and the team made the experience enjoyable. I appreciated Jay Bechara sharing his expertise with the La I did know the vehicle I was interested in, and the team made the experience enjoyable. I appreciated Jay Bechara sharing his expertise with the Land Cruiser, and ensuring I was set up for success. He walked me through all the options as we closed the deal. I will definitely refer friends and family based on the experience. More

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Jay Bechara was a pleasure to work with and was very knowledgeable and honest. We will definitely be back in the future when we are in need of another vehicle. Thank you Jay, for making the car buying knowledgeable and honest. We will definitely be back in the future when we are in need of another vehicle. Thank you Jay, for making the car buying experience so easy and stress free! More

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My husband Rick and I sincerely appreciate the time, attention and professionalism shown to us by Jay!! It had been years since we had purchased a vehicle and we were anxious when we stepped into the s attention and professionalism shown to us by Jay!! It had been years since we had purchased a vehicle and we were anxious when we stepped into the showroom! Jay immediately greeted us with a warm smile, greeted us and made us feel at ease right away!! He truly made us feel like there was not a question we could not ask and he consistently answered our questions thoroughly and competently!! He took the time to allow us to make our decision, gave us facts to consider when looking at different vehicles. Jay ensured our app was installed on our car play and taught so many of the features of our vehicle before we drove away in our brand new Toyota RAV4!! Appreciated follow up call the next day and assured us several times we are Always welcome to contact him with any questions!! Top tier Customer Service!!! Strongly recommend Jay AND Ed Martin Toyota!!! More

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I had an excellent experience working with Jay Bechara. He was professional, patient, and very transparent throughout the entire process. He took the time to explain all my options clearly and never made m He was professional, patient, and very transparent throughout the entire process. He took the time to explain all my options clearly and never made me feel pressured. Even when things didn’t go exactly as planned, he remained respectful and supportive and gave me other alternatives that ended up working. I truly appreciate his honesty and customer service and would definitely recommend him to anyone looking for a positive car-buying experience. More

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Michael Ball and Jay were fantastic. Found a vehicle online and they were able to coordinate everything over the phone ahead of driving over. Provided videos and photos of the vehicle an Found a vehicle online and they were able to coordinate everything over the phone ahead of driving over. Provided videos and photos of the vehicle and answered all the questions I had. Truly a great experience. I’d go out of my way in the future to purchase from them again in the future, as this was not your typical dealership experience. Above and beyond and I really appreciate them both. More

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Clean facility with many helpful and courteous people. Salesman Jay was very good at answering questions and explaining options. Salesman Jay was very good at answering questions and explaining options. More

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Jay was fantastic to work with. We were two hours away and called to make sure vehicle was still available. Jay reserved the vehicle and had it ready to test drive. Easy purchase. H We were two hours away and called to make sure vehicle was still available. Jay reserved the vehicle and had it ready to test drive. Easy purchase. Highly recommended!! More

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Always willing to work with when I am purchasing a vehicle. Very happy with the service department. vehicle. Very happy with the service department. More

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Jay and the rest of the sales team were excellent throughout the process and went out of their way to make sure I got exactly what I was looking for. My new vehicle was delivered and ready faster tha throughout the process and went out of their way to make sure I got exactly what I was looking for. My new vehicle was delivered and ready faster than I expected and the whole process was seamless. More

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