Jay Bitzer | Page 15

Everyone was very professional. Came out and physically showed me the air filter needed replaced. Pricing was very fair. Will go there for all my future services. Rob and Christie were very pleasant to showed me the air filter needed replaced. Pricing was very fair. Will go there for all my future services. Rob and Christie were very pleasant to deal with. More

by Bubbafatsdad Verified Customer Verified Customer

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They are deceptive, shady and work as a team Be very careful, ask MANY questions, don’t sign anything without quotes PROFESSIONAL written AND take these numbers home to review. Remember, they wo Be very careful, ask MANY questions, don’t sign anything without quotes PROFESSIONAL written AND take these numbers home to review. Remember, they work together to scam and get the deal done FAST. There are very smooth and have done this many times. They conveniently shredded a trade-in quote that I accepted and signed. They told me there wasn’t such a paper! Then the trade-in quote was changed to be $2,800.00 LESS. There were many other practices that never should have happened. I wrote on The Villages Next Door Neighbor website and had 4 responses within the hours of 9pm and 10:00am the next day. That is a lot for a short period of time. I spoke to a much older man (Late 80’s) in the Colony Plaza parking lot who told me Plaza still owed him $300.00 from his purchase there from 3 years ago. Then spoke to a woman who said they conveniently placed their hand over important numbers. She called them on it. Plaza will try anything to get more money from the consumer. I talked to 6 different attorneys (3 were not Consumer Law, 1 had too many complaints with Plaza and 2 extremely helpful), Attorney General’s office and Seniors Against Crime. Most knew the Plaza name because of justifiable issues. I went back to Plaza with a folder full of documentation. They finally did correct some numbers, but they still took terrible advantage of me. So, was I happy with the outcome? No. The good through this, I will inform others to be very careful if you must deal with Plaza. I’ve had the car for 3 weeks now. The Attorney General referred my complaint to our local Seniors Against Crime. They want me to bring in all my documentation for their file on Plaza. I will be going there today. Feb 5, 2020. More

by SMREITH Verified Customer Verified Customer

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Excellent, Everyone knew their Role and got things done. I knew exactly what I wanted to buy, I arrived at 1pm. Jay Bitzer was my sales person and was very informative. He made the deal happen, I traded in I knew exactly what I wanted to buy, I arrived at 1pm. Jay Bitzer was my sales person and was very informative. He made the deal happen, I traded in my car and a told the Plaza team I wanted to be out the door by 3pm and they did their best to make that happen. Very happy with everyone I dealt with and my purchase. More

by NATEY Verified Customer Verified Customer

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Several people were really helpful to me on my last visit;,my service an advisor Christy, Jay, and Mitch. They were empathetic to me at a stressful time. visit;,my service an advisor Christy, Jay, and Mitch. They were empathetic to me at a stressful time. More

by SWYINGER Verified Customer Verified Customer

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Happy customer Excellent service. Someone came to house to start car and battery was replaced by the service dept at the dealership Good experience as always. We a Excellent service. Someone came to house to start car and battery was replaced by the service dept at the dealership Good experience as always. We are very pleased. We switched to theLincoln brand from another major brand and so far are happy with our decision More

by 1330CROY Verified Customer Verified Customer

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Very caring The employees are kind and professional. They were very helpful Thank you for a nice experience No more words can explain how we feel. Your people The employees are kind and professional. They were very helpful Thank you for a nice experience No more words can explain how we feel. Your people are well trained Thank you very. Much More

by Slstrainer1 Verified Customer Verified Customer

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Caring and fast I had a leaky tire and the dealership had a replacement on within one hour. Thank you. Thanks for the car wash too. Robert G was very responsive and J I had a leaky tire and the dealership had a replacement on within one hour. Thank you. Thanks for the car wash too. Robert G was very responsive and Jay was very helpful. More

by MARK@NEWHOUSE.NET Verified Customer Verified Customer

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They are always friendly 😊 I enjoyed visiting with everyone and joking around..Jay handled everything very well things we had not thought of he explained the cars dashboard that I enjoyed visiting with everyone and joking around..Jay handled everything very well things we had not thought of he explained the cars dashboard that was different from our other Lincoln. More

by W Verified Customer Verified Customer

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Sales Review After some negotiations, Jay, the salesman, was able to obtain an acceptable deal to allow me to get back to a Lincoln. He was professional as was Tr After some negotiations, Jay, the salesman, was able to obtain an acceptable deal to allow me to get back to a Lincoln. He was professional as was Troy all thru the long time to completion. The next day Doug was exceptional versed in the operation of all the dashboard settings. This was very helpful because of the amount of options available. . More

by Tom R. Verified Customer Verified Customer

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Fantastic! Exceptional staff! Very personable. A pleasure to work with in our purchase. Explanations and overall review of. The updated technology were above o Exceptional staff! Very personable. A pleasure to work with in our purchase. Explanations and overall review of. The updated technology were above our expectations. Cudos to this dealership! More

by SHARONLR9 Verified Customer Verified Customer

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