Jay Brown
Jay Brown at Clement Hyundai

Jay Brown

Service Manager

Clement Hyundai

500 Clement Point Drive
Wentzville, MO 63385

Contact Me
4.3
273 Reviews

Dealership Experience

6 yrs, 6 mos

Specialties & Trainings

Management

Customer Service

4.3

273 Reviews

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273 Reviews of Jay Brown

November 25, 2025

Dealership Rating
Employee Rating

They were very professional. The oil change and tire rotation were done quickly. All the people were friendly. The Service Department was very clean and welcoming. More

by sue30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Clement Hyundai responded

Hello Sue30, Thank you for taking the time to leave us a review and for highlighting our service department! We truly appreciate your feedback and are glad we could provide a great experience. We're always here if you ever need assistance in the future. Sincerely, Your Friends at Clement Hyundai

November 07, 2025

Dealership Rating
Employee Rating

After purchasing my Santa Fe from your dealership we found that the extended warranty that we also bought from you, Clement did not want to honor. It also appears that your service department has an hon More

by xtimeAppt+3145621237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alyssa Roybal

Nov 29, 2025

Clement Hyundai responded

Hi xtimeAppt+, This is Stephanie Brown, at Clement Hyundai. I just saw your review and I’m concerned because we have no record of any Santa Fe customer being denied a valid extended warranty claim — and we definitely don’t have an “honesty problem” in service. That said, I take this seriously and want to fix whatever happened. Could you please call me directly at 636-887-8711 (or reply here with your full name) so I can look up your purchase and the warranty paperwork right away? I’ll get it straightened out Monday when service open back up after being closed for the weekend. Thank you, Stephanie Brown Customer Service Clement Hyundai 636-887-8711

November 05, 2025

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My appointment was completed in a professional and timely manner. All questions were answered and explained thoroughly about my car. More

by donna.cruzen1952bs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal

Nov 06, 2025

Clement Hyundai responded

Hello Donna, We appreciate your kind words and for recognizing our service team! Thank you for sharing your experience with us. We're happy to help any time your vehicle needs service again. Sincerely, Your Friends at Clement Hyundai

November 02, 2025

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I we was satisfied with the service that I received at Clement. My car was towed to dealership and I was provided with a loaner car until my car was repaired. More

by mysgr69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Clement Hyundai responded

Hello Mysgr69, Thank you for taking the time to leave us a review and for highlighting our service department! We truly appreciate your feedback and are glad we could provide a great experience. We're always here if you ever need assistance in the future. Sincerely, Your Friends at Clement Hyundai

November 02, 2025

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Employee Rating

Very helpful and knowledgeable sales and service department. Best experience I have ever had at a dealership. Highly recommend! More

by jenn7605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal , Chris Bone

Nov 03, 2025

Clement Hyundai responded

Hello Jenn7605, thank you for taking the time to leave us a review and for those kind words about our team member here at Clement! We greatly appreciate you! Sincerely, Your Friends at Clement Hyundai

October 31, 2025

Dealership Rating
Employee Rating

Very Disappointing, we are still owed a few items from our original purchase that has not been corrected.Hopefully this text gets over to the right person.We can get all of our problems , rectified More

by bryanw6
Recommend Dealer
No

Other Employees Tagged: Jay Brown

October 21, 2025

Dealership Rating
Employee Rating

I Heard lots of negtive feedback, but jave neem pleased with my service so far. More

by craigschwerdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Clement Hyundai responded

Hi Craig, thank you for giving us a chance and sharing your experience! We’re glad to hear you’ve been pleased with our service so far. Your feedback means a lot to us, and we’ll keep working hard to make sure you continue to have a great experience. Sincerely, Your Friends at Clement Hyundai

October 09, 2025

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Employee Rating

This stealership has had the absolute worst service I have ever experienced. I’ll be looking to sell my vehicle because I’m so disgusted with them. I have been overcharged and told things needed to be re More

by ChevyGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 08, 2025

Dealership Rating
Employee Rating

They treated us like we were not important during our sale. they did not want to hold up their end of the deal regarding some of our we owe things. They put very little effort into accomplishing things t More

by s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ben Robertson, Raleigh

October 08, 2025

Dealership Rating
Employee Rating

Did not rotate my tires wasn't happy about that I look on tire pressure amount ,before I went in. Left down the road about 25 miles and they were still in same spot as before. So they were never rotated More

by janiegriffith59
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown

Oct 23, 2025

Clement Hyundai responded

Thank you for taking the time to share your feedback, Janie. We’re sorry to hear that your tires weren’t rotated as expected. We’ll review this with our team and work on making sure this doesn’t happen again. We appreciate your business and the opportunity to improve. Sincerely, Your Friends at Clement Hyundai

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