Jay Brown
Jay Brown at Clement Hyundai

Jay Brown

Service Manager

Clement Hyundai

500 Clement Point Drive
Wentzville, MO 63385

Contact Me
4.3
267 Reviews

Dealership Experience

6 yrs, 2 mos

Specialties & Trainings

Management

Customer Service

4.3

267 Reviews

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267 Reviews of Jay Brown

October 21, 2025

Dealership Rating
Employee Rating

I Heard lots of negtive feedback, but jave neem pleased with my service so far. More

by craigschwerdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Clement Hyundai responded

Hi Craig, thank you for giving us a chance and sharing your experience! We’re glad to hear you’ve been pleased with our service so far. Your feedback means a lot to us, and we’ll keep working hard to make sure you continue to have a great experience. Sincerely, Your Friends at Clement Hyundai

October 09, 2025

Dealership Rating
Employee Rating

This stealership has had the absolute worst service I have ever experienced. I’ll be looking to sell my vehicle because I’m so disgusted with them. I have been overcharged and told things needed to be re More

by ChevyGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 08, 2025

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Employee Rating

Did not rotate my tires wasn't happy about that I look on tire pressure amount ,before I went in. Left down the road about 25 miles and they were still in same spot as before. So they were never rotated More

by janiegriffith59
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown

Oct 23, 2025

Clement Hyundai responded

Thank you for taking the time to share your feedback, Janie. We’re sorry to hear that your tires weren’t rotated as expected. We’ll review this with our team and work on making sure this doesn’t happen again. We appreciate your business and the opportunity to improve. Sincerely, Your Friends at Clement Hyundai

October 08, 2025

Dealership Rating
Employee Rating

They treated us like we were not important during our sale. they did not want to hold up their end of the deal regarding some of our we owe things. They put very little effort into accomplishing things t More

by s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ben Robertson , Raleigh

October 03, 2025

Dealership Rating
Employee Rating

The service was quick and the communication with me about repairs was clear and easy. The appointment process was easy as well. Good job all around. More

by TREEIRODES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Clement Hyundai responded

Hello Treeirodes, Thank you for taking the time to leave us a review and for highlighting our service department! We truly appreciate your feedback and are glad we could provide a great experience. We're always here if you ever need assistance in the future. Sincerely, Your Friends at Clement Hyundai

October 02, 2025

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Employee Rating

They were all very helpful and professional. Oil change was done quickly and the waiting room was comfortable More

by jknight071662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Clement Hyundai responded

Hello Jknight071662, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

September 19, 2025

Dealership Rating
Employee Rating

Oil change went fine. Not sure if they completed the thorough inspection that was indicated when the car was purchased. The oil change documents did not indicate anything More

by jjrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal

Sep 22, 2025

Clement Hyundai responded

Hello Jjrand, thank you for taking the time to leave us a review and for highlighting our service department! If you have any further questions please feel free to reach out, we are more than happy to help. Sincerely, Your Friends at Clement Hyundai

September 19, 2025

Dealership Rating
Employee Rating

Always a great experience. Very good communication throughout, from appointment setting to completion of the work. More

by ofallonscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Clement Hyundai responded

Hello Ofallonscott, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

September 12, 2025

Dealership Rating
Employee Rating

Not great but not the worst. Unreliable, Count on not getting a callback, then waiting over a month, then gaslight when they can't find the documentation of your outbid calls and More

by bealakids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Bone, Alyssa Roybal , Ashley

September 05, 2025

Dealership Rating
Employee Rating

Mason was great to work with. Minimal pressure. However after getting all of the documents signed and my delivered for me to drive away, then it was revealed that the key fob was More

by CHRIS.RIDGLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2025

Clement Hyundai responded

Hello Chris, thank you for the review and for your patience while we worked through the key-fob situation. We appreciate you giving us the chance to make it right. If there’s more we can do, please contact our management team via our main line or the website contact form and ask for a manager. We’re here to help, thank you for your patience. Sincerely, Your Friends at Clement Hyundai

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