Jay Brown
Jay Brown at Clement Hyundai

Jay Brown

Service Manager

Clement Hyundai

500 Clement Point Drive
Wentzville, MO 63385

Contact Me
4.3
263 Reviews

Dealership Experience

6 yrs, 2 mos

Specialties & Trainings

Management

Customer Service

4.3

263 Reviews

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263 Reviews of Jay Brown

October 03, 2025

Dealership Rating
Employee Rating

The service was quick and the communication with me about repairs was clear and easy. The appointment process was easy as well. Good job all around. More

by TREEIRODES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 02, 2025

Dealership Rating
Employee Rating

They were all very helpful and professional. Oil change was done quickly and the waiting room was comfortable More

by jknight071662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Clement Hyundai responded

Hello Jknight071662, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

September 19, 2025

Dealership Rating
Employee Rating

Oil change went fine. Not sure if they completed the thorough inspection that was indicated when the car was purchased. The oil change documents did not indicate anything More

by jjrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal

Sep 22, 2025

Clement Hyundai responded

Hello Jjrand, thank you for taking the time to leave us a review and for highlighting our service department! If you have any further questions please feel free to reach out, we are more than happy to help. Sincerely, Your Friends at Clement Hyundai

September 19, 2025

Dealership Rating
Employee Rating

Always a great experience. Very good communication throughout, from appointment setting to completion of the work. More

by ofallonscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Clement Hyundai responded

Hello Ofallonscott, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

September 12, 2025

Dealership Rating
Employee Rating

Not great but not the worst. Unreliable, Count on not getting a callback, then waiting over a month, then gaslight when they can't find the documentation of your outbid calls and More

by bealakids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Bone, Alyssa Roybal , Ashley

September 05, 2025

Dealership Rating
Employee Rating

Mason was great to work with. Minimal pressure. However after getting all of the documents signed and my delivered for me to drive away, then it was revealed that the key fob was More

by CHRIS.RIDGLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2025

Clement Hyundai responded

Hello Chris, thank you for the review and for your patience while we worked through the key-fob situation. We appreciate you giving us the chance to make it right. If there’s more we can do, please contact our management team via our main line or the website contact form and ask for a manager. We’re here to help, thank you for your patience. Sincerely, Your Friends at Clement Hyundai

August 26, 2025

Dealership Rating
Employee Rating

Excellent service desk. Very friendly. Nice waiting area. Only problem was the computer didn’t show my oil change should have been free. More

by jacque1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Clement Hyundai responded

Hello Jacque, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

August 14, 2025

Dealership Rating
Employee Rating

From the new car buying experience and the customer service since purchased has been exceptional More

by Pearsonc02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal

Aug 15, 2025

Clement Hyundai responded

Hello Pearsonco2, congratulations on your new ride! Thank you for leaving a review. We are happy to help and greatly appreciate the opportunity to earn your business. Sincerely, Your Friends at Clement Hyundai

August 06, 2025

Dealership Rating
Employee Rating

Best service that I received, they finished the job earlier than they promissed. I'm very happy with this dealer. Thank you Clement. More

by admin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal

Aug 07, 2025

Clement Hyundai responded

Hello Admin57, thank you for taking the time to leave us a review. We are always more than happy to help, and we hope you enjoy your vehicle! Sincerely, Your Friends at Clement Hyundai

July 24, 2025

Dealership Rating
Employee Rating

Thank you Clement Hyundai service department. Thanks to Steve and Jay for exceptional service as always! More

by gbnanney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Clement Hyundai responded

Hello Gbnanney, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

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