I recently had a great sales experience at Lexus, thanks
to Mr. Jay Brown. From the moment I arrived, he was professional, welcoming, and attentive to what I was looking for. He took the time to understand
to Mr. Jay Brown. From the moment I arrived, he was professional, welcoming, and attentive to what I was looking for. He took the time to understand my needs, answered all of my questions thoroughly, and never made me feel pressured at any point during the process. Mr. Brown was knowledgeable about the vehicles and explained the features clearly, making sure I felt confident in my decision. He was patient, transparent, and genuinely focused on providing excellent customer service. The entire process was smooth and efficient, and he made what can sometimes be a stressful experience feel easy and enjoyable.
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by Stacy Ann
Verified Customer
Verified Customer
Mar 03, 2026 -
Westside Lexus responded
Stacy, thank you for sharing your excellent review of Jay! We appreciate your business at Westside Lexus.
Excellent service, courteous and attentive sales
personnel who made sure all went all went as required..
personnel who made sure all went all went as required..
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by reneem
Verified Customer
Verified Customer
Other Employees Tagged:
Manuel Gomez
Feb 24, 2026 -
Westside Lexus responded
Hi Renee, hearing you felt well accommodated by our team made our day. Thank you for choosing Westside Lexus and for sharing your support.
Great dealership and great service!
In and out in a very short time. Knowledgeable staff walked us through all the details of our new RX350.
In and out in a very short time. Knowledgeable staff walked us through all the details of our new RX350.
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by jkroberts81
Verified Customer
Verified Customer
Other Employees Tagged:
Manuel Gomez
Feb 23, 2026 -
Westside Lexus responded
Congratulations on your new Lexus RX 350! Thank you for choosing Westside Lexus and for sharing your feedback. We hope to work with you in the future!
Feb 23, 2026 -
Westside Lexus responded
Congratulations on your new RX 350! Thank you for choosing Westside Lexus and for sharing your feedback. We hope to work with you again in the future!
Feb 23, 2026 -
jkroberts81 responded
Great experience from great people!
The attention was perfect , really great dealer to visit
and get your new car , Jay was my sales men really helpful
and get your new car , Jay was my sales men really helpful
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by fontetristan24
Verified Customer
Verified Customer
Feb 04, 2026 -
Westside Lexus responded
We’re glad you’re enjoying your new ride from Westside Lexus, Tristan! We'll be sure to share your praises with Jay and the rest of the team. See you down the road!
Jay was very nice to work with and even delivered the car
to me all the way in the back of The Woodlands. He also helped speed up the process because I was losing my rental car the next day.
to me all the way in the back of The Woodlands. He also helped speed up the process because I was losing my rental car the next day.
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by dbrummitt
Verified Customer
Verified Customer
Feb 04, 2026 -
Westside Lexus responded
We’re so happy to read your review and will be sure to share it with Jay! Thank you for choosing Westside Lexus and we hope to see you again down the road!
Very attentive and exceptionally informative.
Both Alex and Jay were wonderful to work with. Great experience all around.
Both Alex and Jay were wonderful to work with. Great experience all around.
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by greg.reinhardt
Verified Customer
Verified Customer
Jan 19, 2026 -
Westside Lexus responded
Greg, we're delighted to hear you had a great experience with Alex and Jay! Thank you for choosing Westside Lexus and for sharing your feedback.
Jay is the best.
I am a returning customer who appreciate good treatment and Jay delivered it. Will definitely stay doing business with him.
I am a returning customer who appreciate good treatment and Jay delivered it. Will definitely stay doing business with him.
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by Leticia
Verified Customer
Verified Customer
Dec 23, 2025 -
Westside Lexus responded
Leticia, we are pleased to hear Jay provided such excellent service. He's a valued team member at Westside Lexus. Thank you for your support!
Excellent service.
No pressure straight forward buying experience. Clean and comfortable, well appointed facilities. Thank you!
No pressure straight forward buying experience. Clean and comfortable, well appointed facilities. Thank you!
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by ravin.ratan
Verified Customer
Verified Customer
Dec 19, 2025 -
Westside Lexus responded
Thank you for your review of Westside Lexus! We're delighted to hear you had a straightforward and pressure-free buying experience. Enjoy your new car!
Great buying experience at Westside.
Our salesman Jay was excellent and so was our finance manager Anil Sharma.
Our salesman Jay was excellent and so was our finance manager Anil Sharma.
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by razamdurrani
Verified Customer
Verified Customer
Dec 19, 2025 -
Westside Lexus responded
Thank you for choosing Westside Lexus! We will pass along your praises to Jay and Anil. Enjoy your new ride!
It was a pleasure leasing from this dealership from start
to finish. From the point I started conversations with Jay Brown to closing with Anil Sharma, it was a transparent process. Really appreciate.
to finish. From the point I started conversations with Jay Brown to closing with Anil Sharma, it was a transparent process. Really appreciate.
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by isiddiqi
Verified Customer
Verified Customer
Dec 04, 2025 -
Westside Lexus responded
We're happy to hear about your seamless leasing experience with Jay and Anil at Westside Lexus. Your feedback is truly appreciated, and we look forward to serving you again! Congratulations on your new lease!