Alex Owens
Alex Owens at Westside Lexus

Alex Owens

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
141 Reviews
4.7

141 Reviews

Write a Review

Dealership Experience

5 yrs, 10 mos

Industry Experience

13 yrs

Languages Spoken

English English

141 Reviews of Alex Owens

August 02, 2026

Dealership Rating
Employee Rating

Some sales person were more people friendly than other , I would like all customers to be hail to the highest standard. More

by Creig.milton.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ponce, Will Bruns

July 29, 2026

Dealership Rating
Employee Rating

Alex was amazing and my experience was overall positive. The very end where I tried to pay for the car was a different experience. I was not told I couldn’t simply do a cash transfer and then I needed to br More

by ssulli3
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 22, 2026

Dealership Rating
Employee Rating

Great experience purchasing my new Lexus, Looking forward to working with this dealership and service department. Highly recommended. More

by scotton103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton

Jun 22, 2026

Westside Lexus responded

Congratulations on your new Lexus! We look forward to working with you and thank you for trusting Westside Lexus with your business. See you next time!

June 11, 2026

Dealership Rating
Employee Rating

Smoot purchase ever, go see the car, deposit, bring your trade in, they do the rest More

by JAINFAMILY11
Recommend Dealer
Yes
Jun 11, 2026

Westside Lexus responded

Your kind review warms our hearts! Thank you from the Westside Lexus Team.

May 21, 2026

Dealership Rating
Employee Rating

Pretty straight forward purchase. I provided the number I was looking for and Alex was great in getting close to that number based on the great vehicle I purchased. Very pleased as a More

by SANLG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2026

Westside Lexus responded

We’re glad to hear Alex helped make your experience smooth and satisfying. We truly appreciate your business and look forward to seeing you again at Westside Lexus!

February 21, 2026

Dealership Rating
Employee Rating

Very polite, kind and responsive to our questions. Could have been more informative to tell us we needed to bring a cashier's check. We should have realized that too. More

by tamuddv
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 23, 2026

Westside Lexus responded

We’re happy that our team made a positive impression at Westside Lexus! Thank you for your feedback and patience regarding the payment process. Congratulations on your new vehicle!

February 08, 2026

Dealership Rating
Employee Rating

Deal went pretty smooth. Probably one of the shortest (time wise) deals that I have ever made. Pleasant experience. More

by lupeolvera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2026

Westside Lexus responded

Thank you for choosing Westside Lexus and for sharing your feedback about Lupe and the team! We appreciate your business and hope to see you again soon.

February 04, 2026

Dealership Rating
Employee Rating

Well organized and polite service! Very little wait time. Nice waiting area and overall great service. More

by greg.reinhardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Garcia

Feb 05, 2026

Westside Lexus responded

Thank you for sharing your feedback, Greg! We appreciate your support and hope to welcome you back to Westside Lexus in the future.

January 30, 2026

Dealership Rating
Employee Rating

Great customer service and hospitality for new customers. For sure will recommend this place my friends More

by m.fedko88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

Jan 30, 2026

Westside Lexus responded

We're thrilled to hear about your positive experience! Thank you for recommending Westside Lexus. Our team looks forward to serving you and your friends in the future!

January 19, 2026

Dealership Rating
Employee Rating

Very easy to deal with. Could do with snacks while waiting for car to be serviced. More

by hakimaly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2026

Westside Lexus responded

We're grateful to have you as a Westside Lexus customer. Thanks for the review!

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