Jay Cooper | Page 3
Sales Leader
EchoPark Automotive Dallas
2615 W I-20 Frontage Rd
Grand Prairie, TX 75052
167 Reviews
Write a ReviewDealership Experience
10 yrs, 1 mo
Industry Experience
18 yrs, 6 mos
167 Reviews of Jay Cooper
November 09, 2020
On Saturday, Nov. 7th, 2020 my husband and I went to Echo Park Automotive. We had looked at several vehicles the night before online, and conversed with sales rep.,DeMeon Washington. On Saturday morning we l Park Automotive. We had looked at several vehicles the night before online, and conversed with sales rep.,DeMeon Washington. On Saturday morning we learned we were approved for the Nissan Sentra that we wanted. We give DeMeon the highest of ratings for being overall a knowledgeable, caring, and thorough representative of this dealership. He also put us very much at ease through the whole process. We will definitely reccomend Echo Park to family and friends, (actually, I already have told several acquaintances about this company!) I learned about the dealership on WBAP 820 am radio station. Thank you. More
Other Employees Tagged: Frederick Collins, DeMeon Washington
October 30, 2020
Great experience thanks to Demeon Washington! We recommend EchoPark Dallas! Dameon made the purchase easy, answered all of our questions and concerns. Everyone at EchoPark we’re very professional! recommend EchoPark Dallas! Dameon made the purchase easy, answered all of our questions and concerns. Everyone at EchoPark we’re very professional! More
Other Employees Tagged: Frederick Collins, DeMeon Washington
August 18, 2020
We recently purchased a vehicle from Charles Bright at Driver Select and he was incredible. Extremely patient and listened to my every word. I would most certainly recommend Charles to anyone interested b Driver Select and he was incredible. Extremely patient and listened to my every word. I would most certainly recommend Charles to anyone interested but nervous about the car buying experience. I will for sure be reaching out to Charles for my next vehicle purchase. More
Other Employees Tagged: Charles Bright, Charles Bright
July 03, 2020
I’d recommend this dealership over anyone! Best car buying experience I’ve ever had. They were timely, honest, and went above and beyond to make sure all my needs were met. I would recommend Caitlin if buying experience I’ve ever had. They were timely, honest, and went above and beyond to make sure all my needs were met. I would recommend Caitlin if you’re needing to buy a car! Thanks again! More
Other Employees Tagged: Caitlin Sullivan
June 13, 2020
Josh was amazing! He was so sincere and really cared about helping us find the vehicle best for us. He is a kind, straight-foward, honest salesman. No pressure, no hype! Best experience we’ve ever had a about helping us find the vehicle best for us. He is a kind, straight-foward, honest salesman. No pressure, no hype! Best experience we’ve ever had at a car dealership! Josh rocks! More
Other Employees Tagged: Joshua McKay , Jeff Palmer, Vance Washko
June 03, 2020
This was the most wonderful car buying experience we ever had! Ashton Marrero- Haswell and Jay Cooper we’re both amazing. They both especially Ashton went above and beyond to make sure we were happy with our had! Ashton Marrero- Haswell and Jay Cooper we’re both amazing. They both especially Ashton went above and beyond to make sure we were happy with our purchase. I will recommend him and Drivers select to anyone I know that is looking to purchase a used car. The whole process was very smooth and both Jay and Ashton made sure we were very happy at the end! Great Job! Will definitely be back if I need another car! Thanks Driver Select More
Other Employees Tagged: Ashton Marrero-Haswell
January 26, 2020
WORSE EXPERIENCE Found a car I wanted to buy for my wife as wedding anniversary gift. Went and looked at the car, it was available. Came back did budgeting and fille Found a car I wanted to buy for my wife as wedding anniversary gift. Went and looked at the car, it was available. Came back did budgeting and filled online credit application with driversselect, was approved. Contacted Driversselect's sales manager Jay Cooper to make sure the vehicle was still available and credit is approved, he ran hard inquiry on my report right away and sent me amount due, including total price and monthly installments in email with confirmation. Agreed to meet next day, (last friday). I drove 55 miles with my wife and son to give her surprise. I was told car is not on the lot and it was sold to other customer. myself and my wife were very disappointed and i questioned is this their normal practice and if they ran hard inquiry which will stay on my report, i was told by Jay and and other sales manager Joe that we could have done better, sorry... i asked for senior management escalation i was told head of sales (Mark) will tell you same, head of sales (Mark) card was given to me. i called and left messages no reply. Then, i was told we can give you another car.... Watch out everyone...... be very careful.....Both myself and my wife were very disappointed. I will tell family and friends not to even go their direction for sure. I will be following up and will go to all the senior management including (Driverselect CEO - Steve Hill), until i get resolution and get the car i selected. More
Other Employees Tagged: Gene Kakoma, Ashton Marrero-Haswell
January 24, 2020
Driver Select had several of the Pacifica models we were looking for. We test drove them all and chose one. Ed Shafer was very helpful. Financing and closing were smooth and painless. looking for. We test drove them all and chose one. Ed Shafer was very helpful. Financing and closing were smooth and painless. More
Other Employees Tagged: Naod Gebrebrhan, Jeff Palmer, Edward Shaffer