Osmary Morales
Osmary Morales at Mercedes-Benz of Georgetown

Osmary Morales

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.9
59 Reviews

Dealership Experience

4 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.9

59 Reviews

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59 Reviews of Osmary Morales

May 22, 2026

Dealership Rating
Employee Rating

Pricy but love Mercedes Benz. Sales and service teams are Awsome. Nice location in Georgetown More

by Alansyme424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Mercedes-Benz of Georgetown responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 20, 2026

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Employee Rating

An excellent service and very friendly and knowledgeable service manager BsMary. Very detailed report was provided and showing in-depth inspection. Requested work was done on a Timely manner. More

by Mohag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Mercedes-Benz of Georgetown responded

Hi Mohag, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2026

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The team were super helpful. I brought my car in for maintenance and was able to stay in the dealership while it was getting service. Was able to work and wait until everything w More

by Amanda P
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz, Fouad Batlouni , Grant

May 22, 2026

Mercedes-Benz of Georgetown responded

Hello Amanda, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. Feel free to reach out to us if you need anything. Have a wonderful day.

May 11, 2026

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The staff and the service is superb! Osmary my advisor is out of this world . Five star service Thank you. More

by RT21BORI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 14, 2026

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Osmary here at Mercedes-Benz of Georgetown! Feel free to reach out to us if you need anything. Have a wonderful day.

May 05, 2026

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Service was professional and price was great! The lounge was well stocked with snacks and beverages. More

by Victor
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Recommend Dealer
Yes
May 14, 2026

Mercedes-Benz of Georgetown responded

Hi Victor, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2026

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Employee Rating

I received inconsistent information regarding diagnosis of problems. Ultimately the service department reloaded software that seems to have corrected two issues. Two other issues were caused by the factory More

by Richard P
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Recommend Dealer
No
Mar 26, 2026

Mercedes-Benz of Georgetown responded

Thank you for your feedback and for your continued loyalty to the Mercedes-Benz brand. We understand your concerns and want you to know we are here to help in any way we can. If there is anything you need moving forward, please don't hesitate to reach out to us. We appreciate your business and the opportunity to assist you. Adam Fontenot Service Director - Mercedes-Benz of Georgetown afontenot@Group1Auto.com (512) 942-6928

February 28, 2026

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The staff and everyone at Mercedes Georgetown has always been wonderful and courteous. I have never been disappointed over the years I’ve been going there. More

by gordon7646
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Mercedes-Benz of Georgetown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2026

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Staff was great and very professional from start to finish, Osmary was on top of it as well as everyone involved. More

by sami_8773
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Workmanship
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Recommend Dealer
Yes
Feb 21, 2026

Mercedes-Benz of Georgetown responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

February 19, 2026

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Employee Rating

Amazing customer service! The service team was efficient and fast! They have a wonderful waiting area fully stocked with snacks, coffee and tea!! More

by whittlinger.terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz, Fouad Batlouni

Feb 21, 2026

Mercedes-Benz of Georgetown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Georgetown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2026

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Employee Rating

I love coming to the Mercedes Benz in Georgetown. They are professional and courteous. I have been a long time customer. What makes them different is I am not just a number. I feel like I am part o More

by Gabriela1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Myron Dixon , Nery Martinez, Mechanic. Darwin Sales

Feb 04, 2026

Mercedes-Benz of Georgetown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! Please don't hesitate to reach out if there's anything additional we can do for you.

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