Osmary Morales
Service Advisor
Mercedes-Benz of Georgetown
7401 S Interstate 35
Georgetown, TX 78626
Dealership Experience
4 yrs, 7 mos
Languages Spoken
English
Spanish
59 Reviews
Write a Review59 Reviews of Osmary Morales
May 20, 2026
An excellent service and very friendly and knowledgeable service manager BsMary. Very detailed report was provided and showing in-depth inspection. Requested work was done on a Timely manner. service manager BsMary. Very detailed report was provided and showing in-depth inspection. Requested work was done on a Timely manner. More
May 18, 2026
The team were super helpful. I brought my car in for maintenance and was able to stay in the dealership while it was getting service. Was able to work and wait until everything w I brought my car in for maintenance and was able to stay in the dealership while it was getting service. Was able to work and wait until everything was completed. More
Other Employees Tagged: Jay Derkacz, Fouad Batlouni , Grant
March 21, 2026
I received inconsistent information regarding diagnosis of problems. Ultimately the service department reloaded software that seems to have corrected two issues. Two other issues were caused by the factory of problems. Ultimately the service department reloaded software that seems to have corrected two issues. Two other issues were caused by the factory when assembling the vehicle. Those were repaired. I’ve owned five Mercedes and from my experience the quality on certain models is not up to prior standards. The vehicle is a SUV that is assembled in America, so I shouldn’t be surprised about factory assembly issues. More
February 19, 2026
Amazing customer service! The service team was efficient and fast! They have a wonderful waiting area fully stocked with snacks, coffee and tea!! The service team was efficient and fast! They have a wonderful waiting area fully stocked with snacks, coffee and tea!! More
Other Employees Tagged: Jay Derkacz, Fouad Batlouni
February 01, 2026
I love coming to the Mercedes Benz in Georgetown. They are professional and courteous. I have been a long time customer. What makes them different is I am not just a number. I feel like I am part o They are professional and courteous. I have been a long time customer. What makes them different is I am not just a number. I feel like I am part of their family. They just don't take care of my vehicles. They are always attentive and concerned about how I felt about the service I received, not only with the sales, but with the service and the maintenance of my cars. When anybody ask me where I bought my cars. I tell them, it's the Mercedes Benz of Georgetown. The Best Benz Dealership in Central Texas. If you want to buy a Mercedes Benz. Mercedes Benz Georgetown is the One!! You won't regret it. From Sales Consultants, Finance Officers, to their Awesome Maintenance Crew. Gabriela Torrente More
Other Employees Tagged: Myron Dixon , Nery Martinez, Mechanic. Darwin Sales

