Dealership Experience
1 yr, 2 mos
Industry Experience
8 yrs, 11 mos
Languages Spoken
English
31 Reviews
Write a Review31 Reviews of Jay Emery
May 22, 2026
It was a little rocky at first because the app updates failed. Jay persevered and helped me with a loaner car and I picked up my car the next day with the updates complete. Jays assistance turned my exper failed. Jay persevered and helped me with a loaner car and I picked up my car the next day with the updates complete. Jays assistance turned my experience from frustrating to good. More
Other Employees Tagged: Jay Emery
May 13, 2026
Manly understands the meaning of customer service, and they excel in all aspects customer care. they excel in all aspects customer care. More
Other Employees Tagged: Dave Sambad, Jesse Broadway, Hugo Mendez, Sonia Abukweik, Hiram Lopez
April 18, 2026
Efficiently solved my problem, but some issues with communication. I don't know who Jay Emery is. About four different people took care of different aspects of my work and it was unclear who was in cha communication. I don't know who Jay Emery is. About four different people took care of different aspects of my work and it was unclear who was in charge. More
Other Employees Tagged: Jay Emery
April 04, 2026
Mr. Jay Emery is the most knowledgeable, professional, and genuinely customer focused service advisor I have worked with. Clear communication. No confusion. No wasted time. Everything handled exactly the and genuinely customer focused service advisor I have worked with. Clear communication. No confusion. No wasted time. Everything handled exactly the way it should be. Manly Honda should recognize the standard he sets on the service drive. More
Other Employees Tagged: Jay Emery
February 20, 2026
Great service even though there was a small mixup but it was quickly resolved by Jay. was quickly resolved by Jay. More
Other Employees Tagged: Lucia Chavez Lopez, Christina Campbell
February 06, 2026
Professional with a sense of humor and empathy: Jay referred me to Gage when I was told the service repair of my 209,000miles 2005 Civic Hybrid would be approximately $8,000. Gage was outstanding in s referred me to Gage when I was told the service repair of my 209,000miles 2005 Civic Hybrid would be approximately $8,000. Gage was outstanding in selling to me the 2026 Compact Car of the Year - the Civic LX. Gage was very knowledgeable and efficient and humorous. Paul Ciardiello, General Sales Manager has earned 10 stars from my purchase of the Compact Car of the Year 2026 the Civic LX. In December, 2004 a Civic Hybrid was purchased by my husband and I when we moved from. Reno to Oakmont a retirement community in Santa Rosa. Guess who sold us the 2005 Honda Civic Hybrid? Paul Ciardiello. He remembered me and I remembered him. We had a charming reunion. With thankfulness and gratitude. More
Other Employees Tagged: Sean Lumibao, Gage Smith , Paul Ciardiello, General Sales Manager
January 26, 2026
Jay was outstanding from start to finish. I got to talk with the dispatcher Ted and was assured everything would be handled. Car was done ahead of schedule and was very happy with the price I got to talk with the dispatcher Ted and was assured everything would be handled. Car was done ahead of schedule and was very happy with the price More
Other Employees Tagged: Jay Emery

