Jay Emery
Jay Emery at Manly Honda

Jay Emery

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.7
50 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

9 yrs, 4 mos

Languages Spoken

English English

4.7

50 Reviews

Write a Review

50 Reviews of Jay Emery

October 30, 2026

Dealership Rating
Employee Rating

Easy to deal with. Very nice people. Good service. I had a positive experience thank you! More

by bluenickel
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

October 13, 2026

Dealership Rating
Employee Rating

2 I didn't feel listened to. My problem continued the day after I left. I was told to just put a new battery in it. It was the fourth battery in one year. I'm shocked how much it More

by Newcar
Recommend Dealer
No

Other Employees Tagged: Jay Emery

Oct 13, 2026

Manly Honda responded

Hi Newcar, Hello! Thank you for sharing your experience and feedback. As the Customer Experience Manager here at Manly Honda, I am genuinely concerned to hear about your frustration regarding the recurring battery issue, the key fob, the sunroof, and the mildew smell. We value your business and want every visit to be positive. I checked our system, but unfortunately I can't locate a service profile matching the username listed on your review. Could you please provide: - The six-digit work order number from your recent service date - The contact number you have listed with our service department This will help me locate your records right away so I can look into this situation and see how we can make things right for you. I am in the office today until 5:30 PM, and you are also welcome to reach out to me directly at 707-535-1163 or via email at jrocha@manlyauto.com We are here to listen and help! Best, Jose Rocha

October 11, 2026

Dealership Rating
Employee Rating

I already did this. The service and staff were excellent. Loved the coffee and snacks. More

by KRISNELSON183
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

Oct 19, 2026

Manly Honda responded

Thank you for taking the time to share your feedback, and we truly appreciate you and your business! Best, Your Manly Honda Team!

October 07, 2026

Dealership Rating
Employee Rating

Welcoming, polite, interested in helping me. Prompt and complete service. Gave me descriptions and video of my service. More

by KRISNELSON183
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

Oct 19, 2026

Manly Honda responded

Thank you for taking the time to share your feedback, and we truly appreciate you and your business! Best, Your Manly Honda Team!

October 05, 2026

Dealership Rating
Employee Rating

Jay Emery, your Service Manager is the best Service Manager I have ever dealt with in your dealership. His service was very thorough and courteous and answered all my questions! Diana McLean More

by Diana D McLean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

Oct 19, 2026

Manly Honda responded

Thank you for taking the time to share your feedback, and we truly appreciate you and your business! Best, Your Manly Honda Team!

September 30, 2026

Dealership Rating
Employee Rating

Very good costumer service. Attends customers quickly. The dealership provided excellent service and exceeded expectations More

by americamichelle2004
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

Oct 01, 2026

Manly Honda responded

Thank you for being our customer and for sharing feedback - we look forward to your next visit. Your Manly Honda Team!

September 25, 2026

Dealership Rating
Employee Rating

Honda is one of the best dealers in Santa Rosa I will highly recommend to all friends and family. More

by 7PANDCHIKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Gonzalez

Sep 29, 2026

Manly Honda responded

Thank you for being a valued customer and taking the time to share your feedback! We truly appreciate your support and look forward to welcoming you back on your next visit. Best, Jose Rocha Jr Customer Experience Manager 707-535-1163 | jrocha@manlyauto.com

September 23, 2026

Dealership Rating
Employee Rating

I have been a customer of Manly Honda for years. . I always take the family car.. and the work car to Manly for all routine services... and to add on parts like a roof rack. I have never had a bad ex More

by Mr.Nuthin.Nice
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

Sep 23, 2026

Manly Honda responded

Dear Mr. Nuthin.Nice, We value and appreciate you, your feedback and business! Thank you for taking time to highlight your service visit experience. Thank you from your Manly Honda Team!

September 18, 2026

Dealership Rating
Employee Rating

Jay made sure I was taken care of with excellent communication and very knowledgeable. I will be back again. Thanks More

by dawnegilmore
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

Sep 29, 2026

Manly Honda responded

Thank you for being a valued customer and taking the time to share your feedback! We truly appreciate your support and look forward to welcoming you back on your next visit. Best, Jose Rocha Jr Customer Experience Manager 707-535-1163 | jrocha@manlyauto.com

September 14, 2026

Dealership Rating
Employee Rating

Always great I tell my friends to go there when they are ready to buy a car More

by SMITHGINGER42
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

Sep 29, 2026

Manly Honda responded

Thank you for being a valued customer and taking the time to share your feedback! We truly appreciate your support and look forward to welcoming you back on your next visit. Best, Jose Rocha Jr Customer Experience Manager 707-535-1163 | jrocha@manlyauto.com

1
...

Dealership Inventory (145 Vehicles)

new 2026 Honda Civic Hybrid car, priced at $32,370
2026 Honda Civic Hybrid
new
Meteorite Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Honda Civic car, priced at $30,125
2026 Honda Civic
new
Sand Dune Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Passport car, priced at $48,510
2026 Honda Passport
new
Modern Steel Metallic exterior
Automatic
All-wheel Drive
new 2027 Honda CR-V Hybrid car, priced at $39,560
2027 Honda CR-V Hybrid
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $35,925
2026 Honda Accord Hybrid
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Passport car, priced at $55,080
2026 Honda Passport
new
+gk exterior
Automatic
All-wheel Drive