Jay Emery
Jay Emery at Manly Honda

Jay Emery

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.8
31 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

4.8

31 Reviews

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31 Reviews of Jay Emery

May 22, 2026

Dealership Rating
Employee Rating

It was a little rocky at first because the app updates failed. Jay persevered and helped me with a loaner car and I picked up my car the next day with the updates complete. Jays assistance turned my exper More

by smeyer1952
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

May 26, 2026

Manly Honda responded

Hi, Thank you for sharing your feedback. We appreciate and value your feedback and business. Your Manly Honda Team.

May 21, 2026

Dealership Rating
Employee Rating

Great customer service Quick and easy I waited in the waiting room Amazing work Excellent More

by SWEETSWEETPEACH127
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

May 26, 2026

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

May 13, 2026

Dealership Rating
Employee Rating

Manly understands the meaning of customer service, and they excel in all aspects customer care. More

by RICH98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Manly Honda responded

Thank you for the feedback! We appreciate your business and are glad to have you as a customer. Your Manly Honda Team

May 10, 2026

Dealership Rating
Employee Rating

Timely and professional service. Jay was great and my scheduled time was met. Will be back More

by skmcderm1
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

May 26, 2026

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

April 18, 2026

Dealership Rating
Employee Rating

Efficiently solved my problem, but some issues with communication. I don't know who Jay Emery is. About four different people took care of different aspects of my work and it was unclear who was in cha More

by MDBDD
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

May 26, 2026

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

April 04, 2026

Dealership Rating
Employee Rating

Mr. Jay Emery is the most knowledgeable, professional, and genuinely customer focused service advisor I have worked with. Clear communication. No confusion. No wasted time. Everything handled exactly the More

by JF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

May 26, 2026

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

February 20, 2026

Dealership Rating
Employee Rating

Great service even though there was a small mixup but it was quickly resolved by Jay. More

by STEPH00719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Manly Honda responded

Thank you for being such a wonderful part of Manly Honda - we're delighted to hear about your positive experience! Best, Your Manly Honda Team!

February 06, 2026

Dealership Rating
Employee Rating

Professional with a sense of humor and empathy: Jay referred me to Gage when I was told the service repair of my 209,000miles 2005 Civic Hybrid would be approximately $8,000. Gage was outstanding in s More

by GYGR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Lumibao, Gage Smith , Paul Ciardiello, General Sales Manager

Feb 06, 2026

Manly Honda responded

Thank you so much for sharing this wonderful story and for trusting us once again. We truly value you taking the time to reflect on your experience. We’re glad Jay was able to guide you in the right direction and that Gage made what could have been a difficult moment feel positive, informative, and even enjoyable. His knowledge and sense of humor are exactly what we hope every guest encounters. And the full-circle moment with Paul Ciardiello is incredibly meaningful. The fact that he was part of your Honda journey back in 2004 and again today speaks to the lasting relationships we aim to build. Those connections mean everything to us. Congratulations on your 2026 Civic LX, and thank you for your ongoing loyalty, kindness, and appreciation. It truly means a lot to our entire team. We wish you many happy miles ahead and look forward to seeing you again. Warm regards, Your Manly Honda Team

February 02, 2026

Dealership Rating
Employee Rating

Very nice ? ? ?? Very attentive, gracious and funny. I want to reserve him on all of my flights. More

by ANUMCARA
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

Feb 03, 2026

Manly Honda responded

Thank you for being the best part of Manly Honda and for being our customer! Until next time! Best, Your Manly Honda Team!

January 26, 2026

Dealership Rating
Employee Rating

Jay was outstanding from start to finish. I got to talk with the dispatcher Ted and was assured everything would be handled. Car was done ahead of schedule and was very happy with the price More

by A49ERFANNN
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

Jan 30, 2026

Manly Honda responded

Thank you for choosing Manly Honda and for taking the time to leave a review. It means a lot to us. We appreciate you and look forward to seeing you again! Your Manly Honda Team - Go SF Niners!

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