Jay Emery
Jay Emery at Manly Honda

Jay Emery | Page 2

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.7
38 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

4.7

38 Reviews

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38 Reviews of Jay Emery

May 10, 2026

Dealership Rating
Employee Rating

Timely and professional service. Jay was great and my scheduled time was met. Will be back More

by skmcderm1
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

May 26, 2026

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

April 18, 2026

Dealership Rating
Employee Rating

Efficiently solved my problem, but some issues with communication. I don't know who Jay Emery is. About four different people took care of different aspects of my work and it was unclear who was in cha More

by MDBDD
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

May 26, 2026

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

April 04, 2026

Dealership Rating
Employee Rating

Mr. Jay Emery is the most knowledgeable, professional, and genuinely customer focused service advisor I have worked with. Clear communication. No confusion. No wasted time. Everything handled exactly the More

by JF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

May 26, 2026

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

February 20, 2026

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Employee Rating

Great service even though there was a small mixup but it was quickly resolved by Jay. More

by STEPH00719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Manly Honda responded

Thank you for being such a wonderful part of Manly Honda - we're delighted to hear about your positive experience! Best, Your Manly Honda Team!

February 06, 2026

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Employee Rating

Professional with a sense of humor and empathy: Jay referred me to Gage when I was told the service repair of my 209,000miles 2005 Civic Hybrid would be approximately $8,000. Gage was outstanding in s More

by GYGR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Lumibao, Gage Smith , Paul Ciardiello, General Sales Manager

Feb 06, 2026

Manly Honda responded

Thank you so much for sharing this wonderful story and for trusting us once again. We truly value you taking the time to reflect on your experience. We’re glad Jay was able to guide you in the right direction and that Gage made what could have been a difficult moment feel positive, informative, and even enjoyable. His knowledge and sense of humor are exactly what we hope every guest encounters. And the full-circle moment with Paul Ciardiello is incredibly meaningful. The fact that he was part of your Honda journey back in 2004 and again today speaks to the lasting relationships we aim to build. Those connections mean everything to us. Congratulations on your 2026 Civic LX, and thank you for your ongoing loyalty, kindness, and appreciation. It truly means a lot to our entire team. We wish you many happy miles ahead and look forward to seeing you again. Warm regards, Your Manly Honda Team

February 02, 2026

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Employee Rating

Very nice ? ? ?? Very attentive, gracious and funny. I want to reserve him on all of my flights. More

by ANUMCARA
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

Feb 03, 2026

Manly Honda responded

Thank you for being the best part of Manly Honda and for being our customer! Until next time! Best, Your Manly Honda Team!

January 26, 2026

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Employee Rating

Jay was outstanding from start to finish. I got to talk with the dispatcher Ted and was assured everything would be handled. Car was done ahead of schedule and was very happy with the price More

by A49ERFANNN
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

Jan 30, 2026

Manly Honda responded

Thank you for choosing Manly Honda and for taking the time to leave a review. It means a lot to us. We appreciate you and look forward to seeing you again! Your Manly Honda Team - Go SF Niners!

January 01, 2026

Dealership Rating
Employee Rating

Everyone very professional. It took 3 times to fix transmission problem, it seems to be okay at this point. Jay was very helpful during the repair time. More

by Jmdaisy
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

Jan 02, 2026

Manly Honda responded

Happy New Year! 🎉 Thank you for choosing Manly Honda. We appreciate you and are grateful for the opportunity to serve you. We look forward to welcoming you back soon! Best, Your Manly Honda Team

November 28, 2025

Dealership Rating
Employee Rating

I really appreciate Jay's support he gave us. Great explanations on each discussed items, no unnecessary sale tricks, great results from the mechanical repair team - all good! More

by BELA.SZENDRENYI
Recommend Dealer
Yes

Other Employees Tagged: Jay Emery

Dec 03, 2025

Manly Honda responded

Thank you very much for your kind feedback! We’re happy to hear that Jay took excellent care of you and explained everything clearly without any pressure. It’s also great to know that our mechanical team delivered outstanding results and that the blend of transparency and quality work is exactly your goal. Your comments mean a lot to us, and we will gladly share them with Jay and the whole team. Thanks again for choosing Manly Honda. We look forward to assisting you whenever you need us! Warm regards, Manly Honda

November 27, 2025

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Employee Rating

Since I bought my 2016 H-RV at Manly, I have always taken my car to their service department and I have received quick and full service at a reasonable price. The staff are friendly and helpful, and the serv More

by Jacqueline R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Manly Honda responded

Thank you so much for taking the time to share your experience! We’re genuinely grateful for your continued trust since purchasing your 2016 HR-V from us. It means a lot to know our service team has consistently provided quick, thorough care at a fair price, and that our advisors have helped you make the best decisions for both your vehicle and your budget. We’re thrilled we were able to support you before your long drive and get your tires replaced in time, with options that fit your needs. Moments like that are precisely why we’re here...to make sure you feel confident and taken care of every time you visit. Thank you again for being a loyal Manly Honda guest. We appreciate you and look forward to serving you for many more miles to come! With appreciation, Manly Honda Team

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