80 Reviews
Write a ReviewDealership Experience
14 yrs
Industry Experience
27 yrs, 6 mos
80 Reviews of Jay Engfer
May 29, 2017
Good Vibes Jay Engfer is the main reason we purchased the RAV4. He's incredibly knowledgeable about not only Toyotas, but all cars. Both my husband I were impr Jay Engfer is the main reason we purchased the RAV4. He's incredibly knowledgeable about not only Toyotas, but all cars. Both my husband I were impressed with him. Initially, we were looking for a used Lexus to replace my husband's car. We impulsively stopped at Toyota to compare new cars. In the end, he kept his Lexus and I ended up with a new Rav4 Hybrid Limited. We're both happy with our decision. I did shop a couple other Toyota dealers but we really liked Jay and his way of selling. I'd happily recommend him to anyone interested in a Toyota. More
May 26, 2017
Great Service I love that you can book/change your appointments online. AND that there are many appointment times available. The staff is always very nice and prof I love that you can book/change your appointments online. AND that there are many appointment times available. The staff is always very nice and professional. The waiting room is nice and I'm happy that my dogs are welcome :-) More
Other Employees Tagged: I don't remember my service person's name. Sorry
May 10, 2017
Convenience is key I recommend getting appointments instead of walk-ins. The service is quicker and you can setup your next appointment in six months. It's so much more I recommend getting appointments instead of walk-ins. The service is quicker and you can setup your next appointment in six months. It's so much more convenient . More
March 18, 2017
No sleazy sales tactics Great experience dealing with Jay Engfer at Maplewood Toyota. He's very responsive to email which was great. He explained everything about my new car. Great experience dealing with Jay Engfer at Maplewood Toyota. He's very responsive to email which was great. He explained everything about my new car. I really feel like If i can't figure something out on my new car, I could go back to him and he would help me. More
March 16, 2017
Excellent customer service Had a great experience working with Jay on the purchase of our new Camry. He listened to our needs and provided the information we needed to make our Had a great experience working with Jay on the purchase of our new Camry. He listened to our needs and provided the information we needed to make our decision. We had comparison shopped for other vehicles and Jay worked to make sure his price was competitive. He worked hard for our business and his professionalism factored into the decision as well as the price and of course, the great product in the Camry. More
February 26, 2017
walk in service I noticed that my headlight was out, and my "maintenance required soon" light had come on, so I stopped in to see if I needed to make an appointment. I noticed that my headlight was out, and my "maintenance required soon" light had come on, so I stopped in to see if I needed to make an appointment. The maintenance was tire rotation; they topped off the liquids, checked things out, rotated the tires, changed the bulb, washed the car. I was out in under an hour. They were kind, efficient, knowledgeable. Great team! More
February 24, 2017
always good service I have dealt with Tim Elenz in the past and have bought quite a few vehicles from him. I was waiting for my car to get serviced and was sitting in the I have dealt with Tim Elenz in the past and have bought quite a few vehicles from him. I was waiting for my car to get serviced and was sitting in the Highlander on the showroom floor. Jay Engfer asked if I needed help and we started talking about the features of the new Hybrid. He was very professional, thorough, went through all the value that new new hybrid offers. I was very impressed by his sales presentation to the point I took the time to fill this out. Both sales guys are good at what they do. I will purchase my next Highlander soon from one of them. More
Other Employees Tagged: Joe is service was top notch too
January 21, 2017
AJ is GREAT AJ and Jay were very helpful and made this an excellent experience. we had previously leased this car, and were now ready to make our first purchase AJ and Jay were very helpful and made this an excellent experience. we had previously leased this car, and were now ready to make our first purchase. They made this easy and were supportive. More
Other Employees Tagged: AJ
January 20, 2017
Rav 4 hybrid Great product, service, so far. Bought our second car from Jay went out of his way to do everything he could to make us happy. The trade values are no Great product, service, so far. Bought our second car from Jay went out of his way to do everything he could to make us happy. The trade values are not that impressive but you had me do what could I do. More
Other Employees Tagged: Russ Bestler, Randy Dennison
December 30, 2016
Leasing I turned in my 2015 for a 2017 Toyota RAV4 and was very pleased with the experience. I was very satisfied with the service that I received from Jay E I turned in my 2015 for a 2017 Toyota RAV4 and was very pleased with the experience. I was very satisfied with the service that I received from Jay Engfer. More
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