Jay Engfer | Page 7

A great experience. I talked to two other Toyota sales people who were not helpful when I was looking for a new Prius. They either didn't know their product or wasted my I talked to two other Toyota sales people who were not helpful when I was looking for a new Prius. They either didn't know their product or wasted my time. Jay found me wondering the lot with new cars while my old Prius was being service. He asked me if I had any questions and I had a few. He answered them and then we talked about the new and different models. He then took me to another lot to look at the new Prius. He knew his product and did not give me pressure or deadline to buy. He answered my questions to my satisfaction more than anyone else could. I returned with my husband and he gave me all of the time that I needed to understand my options. I did order one and he kept me updated on the where about of my new Prius. He was very helpful in explaining the operation of my new Prius and knew it thoroughly. He also helped me to save some money by doing things one way rather than another. He gave me good advice. I and my husband were very pleased with buying my new car from Jay and I would recommend him to anyone seeking to buy any type of a Toyota. More

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Thank you! Jay was a great help! Efficient leasing process. We think the Highlander is great after our first day. I do wish the gap insurance would be discuss Jay was a great help! Efficient leasing process. We think the Highlander is great after our first day. I do wish the gap insurance would be discussed more during the decision making/test driving process. More

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Excellent Dealership Maplewood Toyota makes buying a car fun! This should be a stressful experience, but Maplewood make buying a car fun! Everyone is really knowledgeabl Maplewood Toyota makes buying a car fun! This should be a stressful experience, but Maplewood make buying a car fun! Everyone is really knowledgeable and nice. Thank you Maplewood Toyota! More

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Courteous, Efficient, Timely, Respectful. The place to go! I take great comfort in knowing I will have and can count on expedient, thorough, and courteous service from Maplewood Toyota's Service Department! I I take great comfort in knowing I will have and can count on expedient, thorough, and courteous service from Maplewood Toyota's Service Department! It has been a pleasure to work with both Maplewood Toyota salesmen Jay Engfer (2014 Toyota RAV4) and Tom Westcott (2008 Toyota Corolla). Excellent services throughout my Maplewood Toyota experiences since first doing business there in 2000! More

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Smooth ad informative interactions with Jay Engfern Sorry, I will not be able to give you a very long descriptive review at this time. Got to cook dinner. I was very impressed by the helpful informatio Sorry, I will not be able to give you a very long descriptive review at this time. Got to cook dinner. I was very impressed by the helpful information, technical details and personal attention from my Dealer Jay Engfer. The financing advice from him and Brian Dallmeier in Business Office helped me tremendously. After the sale, Jay answered my simple minded questions on the phone and met with me another day to go over some technical details. Altogether, a very pleasant experience! More

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Great Service We had an unusual problem! Great support from this dealership in all areas. From our salesman all the way through the whole service department we were We had an unusual problem! Great support from this dealership in all areas. From our salesman all the way through the whole service department we were treated with concern and help. More

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Satisfied with my purchase All the staff were friendly and helpful. Having an excellent salesperson as Jay Engfer helped me with my decision, He was very friendly, patient and All the staff were friendly and helpful. Having an excellent salesperson as Jay Engfer helped me with my decision, He was very friendly, patient and answered my questions and concerns professionally, More

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excellent they got me in at my scheduled appointment time and completed the service at the time promised. my back window wiper blade was damaged when they washe they got me in at my scheduled appointment time and completed the service at the time promised. my back window wiper blade was damaged when they washed my vehicle and with no questions asked they fixed it immediately. This should not matter but unfortunately it does in the car world.... I'm a woman so knowing a company is going to be honest with me about what service does or doesn't need to be done is very important. The service techs were honest and straightforward, making it a pleasant experience at the dealership. More

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Relaxed way to buy a car! Our salesperson Jay Engfer was excellent. Spent a great deal of time with us to make sure we got what we wanted. Jay was never pushy and, in fact, w Our salesperson Jay Engfer was excellent. Spent a great deal of time with us to make sure we got what we wanted. Jay was never pushy and, in fact, was the only car salesperson I have ever met that knew more about cars than I do! That is something I really appreciate. The other Maplewood Toyota employees that we dealt with in the process of buying a car were all very friendly. More

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Long-time customers continue to be totally satisfied. My husband and I had another great experience. We have worked twice with Jay Engfer and are impressed with his professionalism. He called to let us My husband and I had another great experience. We have worked twice with Jay Engfer and are impressed with his professionalism. He called to let us know about the current lease program, and when we arrived at the dealership, he'd selected the Camry XLE he knew we'd like. After seeing the car and getting a tutoring session, we were on our way home with our new car. We've been Maplewood Toyota customers since 1996 and expect this to continue in the future. More

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