Jay Johnson | Page 10

Good service and a decent dealership. Had plenty of cars to choose from. Clean facil Had plenty of cars to choose from. Clean facil More

by JKRISTEN426 Verified Customer Verified Customer

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Never used the service center. Purchased a used 2020 vehicle and it was supposed to be detailed and cleaned before I picked it up. I left it overnight and scheduled to pick it up t Purchased a used 2020 vehicle and it was supposed to be detailed and cleaned before I picked it up. I left it overnight and scheduled to pick it up the next morning. However, It was dirty and even had candy wrappers in the back seat when I returned the next day. Since I was from out of town, I didn’t wait again but had it cleaned when I returned home. More

by SJMcd Verified Customer Verified Customer

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All of the staff were helpful, friendly and professional. Anyia was very kind and tried her best to work with me. The vehicle I wanted and was working to purchase was sold to another customer, while I was on Anyia was very kind and tried her best to work with me. The vehicle I wanted and was working to purchase was sold to another customer, while I was on my way from 200 miles to complete the paperwork. This was very disappointing. But Aniya found a comparable vehicle and worked with to get the price at a cost I could accept. I was also told o could refinance with my bank to get a lower interest rate but my bank informed me that could not be done for 30 days after my purchase. Now my credit score will be lower and I may not get the great rate I was given initially by the bank. These are the only reasons for the 4 stars instead of 5. More

by ANNSTRAIN57 Verified Customer Verified Customer

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I am enjoying riding a new car thanks to James and his teamwork with everyone willing to help me out. teamwork with everyone willing to help me out. More

by JAYDEN5_HUMPHEY Verified Customer Verified Customer

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Salesman (CJ) was amazing, service manager (Joe) was kind, patient and knowledgeable, financing was explanatory and up front. My main issue is with the disgusting condition the car was in when I pick kind, patient and knowledgeable, financing was explanatory and up front. My main issue is with the disgusting condition the car was in when I picked it up. While it was an easy purchase, I am upset that the vehicle was not detailed as I was told it would be. This was not just some dirt and fingerprints, the condition was disgusting. The cup holders had some mystery coating, nothing in the backseat was cleaned or vacuumed nor the trunk, there was moldy food, grime buildup on the safety latches for back seat. I was also told the car would be filled with gas it was not. Overall satisfaction is 3/5 not super pleased with the false promises and lack of attention to detail. Also would have been nice if the brakes were replaced, seems like a hazard to let a car drive off the lot without basic proper safety. Additionally the tire pressure light was on I was told this would be addressed, it was not, back driver tire was low. Again happy with the representatives I worked with but not with the final touches. More

by REBTREAT Verified Customer Verified Customer

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James helped us navigate purchasing two vehicles. We felt like he helped us understand our options and presented us with new ideas that made our purchase possible. We’re grateful for his guidance and We felt like he helped us understand our options and presented us with new ideas that made our purchase possible. We’re grateful for his guidance and will be back in the future. He’s friendly and knowledgeable and the rest of the staff was great, as well. More

by KGMCCORM Verified Customer Verified Customer

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Lyers. specially ma nager Shaun. Recent purchase , they set me up at higher price , higuer taxes and overcharge me on registration specially ma nager Shaun. Recent purchase , they set me up at higher price , higuer taxes and overcharge me on registration More

by CALMENAS28 Verified Customer Verified Customer

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Jacob was EXCEPTIONAL! !! He took great care to make sure our car was serviced and the recall work was done. !! He took great care to make sure our car was serviced and the recall work was done. More

by SUPANOVADESIGN Verified Customer Verified Customer

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I think they are awesome and they are very helpful and fast I loved it!!!!! fast I loved it!!!!! More

by HARDYSHANNON82 Verified Customer Verified Customer

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Sales team was amazing! Great priced cars. A Mr Smith is a class act and must be protected at all cost! Great priced cars. A Mr Smith is a class act and must be protected at all cost! More

by ERIC212073 Verified Customer Verified Customer

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