360 Reviews
Write a ReviewDealership Experience
13 yrs, 2 mos
Industry Experience
30 yrs, 1 mo
360 Reviews of Matt Austin
August 09, 2026
I purchased a brand-new 2026 Hyundai Elantra SEL Sport and soon started experiencing an irritating buzzing/spray-like noise during acceleration. The sound increased with RPM and speed, occurred mainly in and soon started experiencing an irritating buzzing/spray-like noise during acceleration. The sound increased with RPM and speed, occurred mainly in Drive mode, and was much less noticeable in Sport mode. The dealership first told me the noise was coming from the glove box. On a later visit, they acknowledged the noise again but changed their explanation and said the vehicle was “operating as designed” and that nothing could be done. What made this more concerning was that another 2026 Elantra SEL Sport I compared it with did not make the same noise. I also opened a case with Hyundai Customer Care, but I did not receive a timely resolution or clear explanation. I genuinely wanted to keep the car, but after repeated visits, inconsistent explanations, and no effective solution, I finally traded it in. Because of this entire experience, I ended up losing approximately $3,000 on a nearly new vehicle. That was extremely disappointing and could have been avoided if the issue had been properly diagnosed and addressed. I expected much better support from Hyundai and the dealership for a brand-new vehicle. I hope they improve how they handle documented customer concerns instead of simply labeling an unresolved noise as “normal.” More
July 30, 2026
They have been very helpful to ensure my vehicle is in top form. The team is always nice. top form. The team is always nice. More
May 05, 2026
Great service dept and staff. Very friendly and works very quickly to keep customers from having to wait Very friendly and works very quickly to keep customers from having to wait More
Other Employees Tagged: Andrew Orr, Steven Ranelli, Douglas Anderson, Connor Miller, Rodney Cooper, Sean Mclaughlin, William Christopher, Jacob Martin, Chris Speigner , Tanner hood shon Causey
April 08, 2026
Best dealership I have ever worked with! Great customers care and concern, making us very comfortable while we wait on vehicles. Keeping us informed of work and any concerns. Would highly re Great customers care and concern, making us very comfortable while we wait on vehicles. Keeping us informed of work and any concerns. Would highly recommend to friends and family More
Other Employees Tagged: Matt Austin
March 26, 2026
I always feel welcome and taken care of when I come to Tameron. Matt has been my service man for years. It is his knowledge, kindness and customer service is the reason I keep buying from Tameron Hyundai. Tameron. Matt has been my service man for years. It is his knowledge, kindness and customer service is the reason I keep buying from Tameron Hyundai. More
Other Employees Tagged: Matt Austin

