Jay Luchies | Page 31

A lot of car for the money! I initially did a ton of online research to narrow down my choice to a Buick Verona. I then visited 11 dealerships to see and test drive several diffe I initially did a ton of online research to narrow down my choice to a Buick Verona. I then visited 11 dealerships to see and test drive several different year models and trim lines. The first 10 visits were quite disappointing...from being invited to test drive a car that actually sold the week before (40 plus miles each way)...to a car with a dent the salesman claimed to have no knowledge of...or waiting in a salesmen’s office for 15 minutes while he searched for a car that wasn’t even on the lot yet (although it was advertised). Finally I ended up at Deur-Speet and Andy Z. showed me a 2014 Verona Convenience that I initially saw on cars.com. I liked the fact that DSM allows you to view the carfaxes for free, while many dealerships force you to pay to see a full report. Andy had very thorough knowledge of the vehicle and demonstrated several features for me prior to my test drive. Andy also notified me that EVERY car on their lot with less than 100,000 miles came with a lifetime drivetrain warranty, for FREE, and theis particular Verona had 97,000. After returning from the test drive, I sat with Andy and discussed the price. I knew it was fairly priced from my online research, but I asked if there was any wiggle room on the bottom line. Andy said he would ask his manager, so I assumed it was a going to be your typical “behind closed doors” discussion (if one took place at all). Instead, Andy called Mark over and he sat with us as we openly discussed the pricing! That was completely unexpected and refreshing. Mark told me how they arrived at the original price, including the money DSM put into it for new tires and to fix a broken safety feature. He offered me a final price that dropped it $300 below asking. On top of that, to put my mind at ease, Andy then did a vehicle search for 2014 Veronas under 100,000 miles in a 250 mile radius (again openly with me watching alongside), and the one I was looking at was actually the cheapest of them all! That certainly confirmed what I already suspected, that this was a great car for a great price from a dealer with a great reputation. Thank you Andy for your patience and persistence to answer any and all questions I had, and going above-and-beyond to make sure I was a satisfied customer! I enjoyed your personable, low-pressure style, and complete transparency throughout the process. I say this to anyone looking to buy a quality vehicle at a fair price: do your homework online, educate yourself regarding comparable values, then head straight to Deur-Speet Motors in Fremont and let Andy exceed your expectations of the car buying experience! More

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Best deal on a used car in West Michigan I was looking for a specific make and model used car with low mileage. They had the best price around, plus you can't lose with their free life time I was looking for a specific make and model used car with low mileage. They had the best price around, plus you can't lose with their free life time drive train warranty. Very helpful and knowledgeable sales (Andy). Don't expect them to negotiate or come down -- they WON'T. But since they already offered a pretty good price, I was ok with that. More

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Very Pleased Initially, I was hesitant to consider an "out of town" dealership (Dealership was recommended to me by a colleague). However, I am pleased that I dec Initially, I was hesitant to consider an "out of town" dealership (Dealership was recommended to me by a colleague). However, I am pleased that I decided to "roll the dice". Very timely and honest communication, follow-up responses, knowledgeable, professional and willing to offer competitive pricing. More

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Great service Have looked around for a used min with low miles for several weeks. Found one at Deur-Speet Motors, drove 1 and a half hrs. to test drive. Our sales Have looked around for a used min with low miles for several weeks. Found one at Deur-Speet Motors, drove 1 and a half hrs. to test drive. Our salesman Adam was great, was however not pleased when one of the owners when he told us that someone had just called and wanted to look at it because it was a good deal but wanted us to see it first! That is a big turn off for me as I feel I am either being pressured or the person is just saying that to make a sale and there really was no other interested person. Was however impressed with the lifetime power train warranty and was told that we get free car washes as long as we have the van. Adam showed us the features on the van, no one even offered to show me at the other dealerships. Lorri was great and when ask questions she would answer or find someone who knew the answer.. Jay ( I kept calling him Ray but he didn't care) did a great job and was super friendly. The entire staff was very friendly! Would buy there again! More

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Amazing team! My husband and I were looking at vehicles when the motor went out on our dodge journey, so we went and chatted with the team at Deur Speet. While I wa My husband and I were looking at vehicles when the motor went out on our dodge journey, so we went and chatted with the team at Deur Speet. While I was apprehensive due to owing on our journey still and not liking the body style of the vehicle they were trying to sell us on, I still have them the chance to convince me. We test drove the 2018 Jeep Renegade and let me just say I absolutely loved this vehicle! My next concern was the financing; never did I imagine walking off the lot on a Saturday of a holiday weekend with a brand new car! Everyone went above and beyond to help get us into another vehicle. We will continue going to Deur Speet for all our vehicle needs! More

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Unmatched Service Deur-Speet was amazing told them what I was looking for and with in just a day or two they found the perfect car I was looking for. Kim was so good a Deur-Speet was amazing told them what I was looking for and with in just a day or two they found the perfect car I was looking for. Kim was so good at walking me through every step of the process. Jay went the extra miles with financing and looked into multiple banks for the best rate for me. Explained everything in plain English on everything with the payments. Everyone was small town friendly and so nice to be around not your usual car sales place that wants to just talk to you if your going to buy the car. No adding 1000s+ to the price just to have you make a deal with the. Prices were up front. More

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Amazing service! From the minute we walked in the door the experience was wonderful! Everyone was kind, considerate and professional! Small town hospitality is alive From the minute we walked in the door the experience was wonderful! Everyone was kind, considerate and professional! Small town hospitality is alive and well in Fremont Michigan. When and if we need another vehicle we WILL be back! More

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Buying a truck Wanted to update my truck, so went local. Staff was very helpful in finding A truck that met my needs. There was a few things and use Ativan, it was Wanted to update my truck, so went local. Staff was very helpful in finding A truck that met my needs. There was a few things and use Ativan, it was no problem getting them headed out. And no pressure in dealing with the sales people very helpful and courteous. More

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Rubicon Great dealership, great people and the product is top notch. Fast Friendly and a very clean dealership inside and out. I would definitely recommend Great dealership, great people and the product is top notch. Fast Friendly and a very clean dealership inside and out. I would definitely recommend this group to anyone for a vehicle purchase. More

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A Pleasurable Experience I found the entire staff to be knowledgeable, friendly, and helpful. Information was given, and questions were answered. Thoroughly pleasant experien I found the entire staff to be knowledgeable, friendly, and helpful. Information was given, and questions were answered. Thoroughly pleasant experience, and would recommend this dealership to family and friends. More

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