Jay Popp

I worked with Jay Popp for almost a year to find the perfect car. I am not an easy customer as I had a very specific ask of model, accessories and age. Jay worked tirelessly to search nationwide for my perfect car. I am not an easy customer as I had a very specific ask of model, accessories and age. Jay worked tirelessly to search nationwide for my car. Once he found it, he grabbed it fast and got it to O’Steen and I purchased it immediately. Jay then had a gentleman by the name of Mehmet who walked us through every feature on the car. As we all know, these cars today are rolling computers and can be complicated so having Mehmet calmly walk is through all these features was a Godsend. This is my THIRD VOLVO I have purchased from O’Steen. I never look anywhere else. O’Steen is family! More

by Kevinaom Verified Customer Verified Customer

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One week ago, I scheduled an appointment to change the oil at your location. At the time of the call I was quoted $170.00 by representative name Kali or person with the first name K. When I brought my ca oil at your location. At the time of the call I was quoted $170.00 by representative name Kali or person with the first name K. When I brought my car for service on today - 10/31/2023, I was told a very different price by Sabrina. The price was $230.00 or $250.00. Utmost, I was lied to by an agent of the Dealership. Volvo Osteen is a HUGE disappointment for me, I feel like I was taken advantage of. I will no longer service my car at this location. I am sorry, Daytona Volvo charges for the same job $150.00. More

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I appreciate how efficient everyone involved was. They got me a quote right away, honored the quote and got me in and out in under 3 hours. Paul spent time setting up my technology as well in the ne They got me a quote right away, honored the quote and got me in and out in under 3 hours. Paul spent time setting up my technology as well in the new car. And my car (xc60) drives smooth as butter. Thank you to Paul, Jay, and Woody. More

by corrihunt17 Verified Customer Verified Customer

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Exceptional customer service, knowledgeable salesman, smooth transaction, trustworthy, accommodating, friendly staff, hassle-free experience, courteous smooth transaction, trustworthy, accommodating, friendly staff, hassle-free experience, courteous More

by sellers75240 Verified Customer Verified Customer

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Great experience! Paul Smith made the experience painless. I would recommend Osteen Volvo to friends! Paul Smith made the experience painless. I would recommend Osteen Volvo to friends! More

by yonz1955 Verified Customer Verified Customer

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Buying a car was a pleasurable experience at O’Steen Volvo of Jacksonville. Everyone was very professional. Volvo of Jacksonville. Everyone was very professional. More

by Sanjo.Shatley Verified Customer Verified Customer

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Very nice, not pushy or salesy, love my new Volvo. Bought the first one I looked at Bought the first one I looked at More

by Shellsfloyd Verified Customer Verified Customer

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the dealership was very professional great customer service and very attentive i could go on and on about how good they are.in my book they get an A. service and very attentive i could go on and on about how good they are.in my book they get an A. More

by rob.freeman58 Verified Customer Verified Customer

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No pressure — great deal — professional salesman —good inventory with a good variety of colors and options. inventory with a good variety of colors and options. More

by jimrobinsonjax Verified Customer Verified Customer

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