Jayson Kirk

★★★★★ Fantastic Family Experience — Ask for Lauren! We recently visited the dealership on a busy Saturday to look at a Certified Pre-Owned 2025 BMW X5 M60i as our new primary family vehicle. Even thou We recently visited the dealership on a busy Saturday to look at a Certified Pre-Owned 2025 BMW X5 M60i as our new primary family vehicle. Even though we didn't have an appointment, Lauren graciously accommodated us and managed to seamlessly fit us into her schedule while she was juggling another client. She absolutely delivered an exceptional experience from start to finish. She made sure both my wife and I had ample time behind the wheel, and even ensured our daughters could ride along to give their stamp of approval as passengers. Lauren was also a great sport and incredibly forgiving when my wife decided to floor the 523-hp beast—it definitely sold us on the car! Beyond being funny, cheerful, and making the entire process genuinely enjoyable, Lauren really knows her stuff. She walked us through all the vehicle's features with ease. Her expertise is backed by firsthand experience, as she currently drives an X5 herself and has owned several over the years. When it came down to the details, Lauren was completely on top of it. She coordinated the removal of the front license plate for us and handled all the financing and final vehicle pickup arrangements without a hitch. If you're looking for a knowledgeable, personable, and highly accommodating professional, ask for Lauren. We couldn't be happier with our new X5 M60i! More

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I cannot say enough wonderful things about this dealership and their team. This was my second BMW vehicle purchase, and while the first was not too bad - this was hands down the best experience I h dealership and their team. This was my second BMW vehicle purchase, and while the first was not too bad - this was hands down the best experience I have ever had. I submitted an online request for information on a certified X5 and had a response from Kyle within 10 minutes of the dealership opening the following morning (via my specified preferred method of contact thank goodness). We emailed back and forth all day working out a deal on the vehicle and right off the bat I was impressed - Kyle was exceptionally professional and kind, and the team was very generous during the negotiation process. By mid-morning the following day, we had a closed deal. I came to the dealership at our agreed-upon time, was met promptly by Kyle, given a bottle of water, and got right into looking over the vehicle. I was extremely pleased to see that the car was fully ready to go upon my arrival - washed, license plate installed, waiting for me to get right in. Never once did I feel rushed - Kyle spent so much time going over all of the vehicle's features and ensuring I was set up before I left. I also cannot say enough praise for Jayson, my finance manager. I can only imagine the work he put in with the banks to get me into my new car at a reasonable price and I truly cannot thank him enough. I've never fully enjoyed a conversation with a finance manager during a car purchase, but that changed on this day. We had a lot of good conversation, he answered all of my questions, and didn't push me into anything additional that I didn't want. The team here at BMW of West Chester made this the easiest, most stress-free car purchasing experience I have ever had in my life and I, again, cannot thank them enough. They have earned a life-long customer as long as I remain in the area and in a BMW vehicle. If you're in the market for a vehicle, you have to go see these two gentlemen - they will absolutely take perfect care of you and do everything they can on their side to get you into your new car. Whatever they're being paid - it's not enough. THANK YOU Kyle & Jayson! More

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Another EXCEPTIONAL experience working with Scott Gately and the BMW of West Chester team on the purchase of another BMW. Being doing biz with Scott for 10 yrs and wouldn’t go anywhere else for a BMW! and the BMW of West Chester team on the purchase of another BMW. Being doing biz with Scott for 10 yrs and wouldn’t go anywhere else for a BMW! More

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Amazing quality of service. Brian from MINI is a great salesperson to take care of all of your needs! Jason from finance was very professional and seamless with the whole proces Brian from MINI is a great salesperson to take care of all of your needs! Jason from finance was very professional and seamless with the whole process! More

by shaycuts Verified Customer Verified Customer

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Very knowledgeable and friendly staff. One of the best car buying experiences I ever had. One of the best car buying experiences I ever had. More

by SCIFI1950 Verified Customer Verified Customer

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BMW of West Chester is Awesome. Friendly, honest, and very service oriented. Lauren, Chad, Jason, Brooks and Wilmer are awesome. They made is feel like their only client! I highly Friendly, honest, and very service oriented. Lauren, Chad, Jason, Brooks and Wilmer are awesome. They made is feel like their only client! I highly recommend BMW of West Chester. More

by Sara Evans Verified Customer Verified Customer

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I had an excellent experience working with Scott! From start to finish, he was professional, knowledgeable, and genuinely focused on helping my wife and I find the right vehicle—not just making a sal From start to finish, he was professional, knowledgeable, and genuinely focused on helping my wife and I find the right vehicle—not just making a sale. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. I never felt pressured, which I really appreciated. The level of customer service was outstanding, and he went above and beyond to make sure we were satisfied with our purchase. If you’re looking for someone honest, patient, and easy to work with, I highly recommend asking for him. We couldn’t be happier with our new BMW and the experience we had! More

by CG Richie Verified Customer Verified Customer

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I had an outstanding experience with the purchase and delivery of my new X5! Scott was most accommodating and helpful, I felt we got a fair deal too! The delivery process was fast and simple. I really delivery of my new X5! Scott was most accommodating and helpful, I felt we got a fair deal too! The delivery process was fast and simple. I really appreciated the walkthrough of the electronic components of the new car. Overall, I would highly recommend this dealership! More

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Everything was great Very happy customer service was excellent We will be back again soon excellent We will be back again soon More

by RODRODRIGUEZ12 Verified Customer Verified Customer

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The sales process was straightforward and I appreciated Scott’s flexibility. Delivery was quick and uneventful. I really appreciated having someone walk me through all the features. Scott communicated w Scott’s flexibility. Delivery was quick and uneventful. I really appreciated having someone walk me through all the features. Scott communicated well throughout and helped me understand what all the steps were going to be. Excellent experience! More

by keveretts Verified Customer Verified Customer

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