Jayson Navarro | Page 33

Great car! Great experience! Great car. The HRV is exactly the type of car I was looking for...a small AWD vehicle. No sales pressure. The sales staff were friendly, knowledgeab Great car. The HRV is exactly the type of car I was looking for...a small AWD vehicle. No sales pressure. The sales staff were friendly, knowledgeable, and professional. More

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there are very professional very professional go there all the time they put you in the road faster you are very family they don't care who you are they help you very professional go there all the time they put you in the road faster you are very family they don't care who you are they help you More

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2013 Honda CRV Thank you to Jayson and Christine. They were great to work with to help me get my car. Jayson was very helpful to find a car within my price range a Thank you to Jayson and Christine. They were great to work with to help me get my car. Jayson was very helpful to find a car within my price range and Christine made the paperwork process easy. Thanks! Lisa More

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Great hospitality I was really happy and glad that i got my first car with Honda. The way jayson received us and guided us was very good. I recommend visiting Lundgren I was really happy and glad that i got my first car with Honda. The way jayson received us and guided us was very good. I recommend visiting Lundgren Honda for future car sales. More

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Amazing experience! Dealership is immaculate, Jayson went above and beyond to find me the right car! I would Highly recommend to go to this dealership, very impressed! Dealership is immaculate, Jayson went above and beyond to find me the right car! I would Highly recommend to go to this dealership, very impressed! More

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I despise buying cars but. Seriously, I can’t stand the whole process of buying vehicles. It takes forever, sometimes you feel like you’re being haggled, other times you feel l Seriously, I can’t stand the whole process of buying vehicles. It takes forever, sometimes you feel like you’re being haggled, other times you feel like you’re being talked down to... it’s just a long arduous task where at the end you drop a ton of money that you know, you’ll never recoup. The only good thing is, the new car. Well today, my opinion may have shifted slightly. We met Jayson Navarro and he was truly awesome to work with. He anticipated our needs and took action to ensure we had all our options available. He answered all our questions and worked really hard to get us a deal we were all happy with. I highly recommend Jayson Navarro at Lundgren. We also dealt with Dustin to review and sign paperwork... he was clear, concise and nice. He also explained all our options and warranties in an easy to understand fashion. Thanks Dustin! Finally we had a brief interaction w Scott. Scott was a nice guy but it took me a bit to figure out what he was trying to do... turns out, he was trying to get us quotes for insurance. We explained we were happy w our insurance and that there was no need to change. He then started talking about our home insurance... how we should look into bundling and he could save us money. Our home insurance has been w the same company for 20 years and I don’t want to change it. He didn’t seem to like to take no for an answer and we walked away a bit confused and annoyed. Some additional explaining on what you’re trying to do and lowering your pressure would be so much better for your future customers! As for Lundgren as a whole, there were definitely some areas that could be improved... the trash receptacles over by the food counter were overflowing and kinda stinky, the bathroom counter was absolutely saturated w water... after my 3rd time there in the course of 2 hours, I finally cleaned it up myself. The base of the mouthpiece to the bubbler was pretty nasty too. I wound up buying my 7 yo a bottled water as a result. These areas did not impact our car buying experience but I feel like it’s important to note, especially when I noticed at least 2 female employees who had their head in their phones instead of taking care of some of these things. That and if you’re going to have areas like that, I feel like why bother if you’re not going to keep up w them. Don’t get me wrong, I love that a snack bar was there! How convenient but just keep up w it :) Overall, we recommend Lundgren and especially Jayson! Great guy! The fact that Jayson interacted w our very bored 7 yo and kept him engaged throughout the process was the cherry on top! Great experience! More

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Professional crew working towards satifying their customer.. I had a great experience working With Jayson Navarro in sales ! He was attentive to my needs and made sure I was taken care of....Thank you Jayson! I had a great experience working With Jayson Navarro in sales ! He was attentive to my needs and made sure I was taken care of....Thank you Jayson! More

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Great Experience It was a great buying experience starting with the Internet. The initial response was immediate. All my requests and questions were promptly answered. It was a great buying experience starting with the Internet. The initial response was immediate. All my requests and questions were promptly answered. Jayson also made himself available on his day off to come in and set me up with a test drive which led to me purchasing the automobile. The overall experience from start to finish was excellent. I also would like to comment on Bryan in finance, was extremely knowledgeable and easy to work with and contributed to the excellent buying experience. I am impressed with this dealership and look forward to a long-term relationship More

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Best car dealership ever. Absolutely the best experience I ever had buying or leasing, has got to be the best dealership in Massachusetts. Jason Navarro and Christine Cameau Absolutely the best experience I ever had buying or leasing, has got to be the best dealership in Massachusetts. Jason Navarro and Christine Cameau Went above and beyond customer service More

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Great Customer Service. Thank you Russ for the great customer service and thank you to your team for getting my car ready in just two days. Great job! Thank you Russ for the great customer service and thank you to your team for getting my car ready in just two days. Great job! More

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