Jean Hall

Trust service and their recommendations. Friendly service reps. Pleasant, comfortable place to wait. And coffee! Friendly service reps. Pleasant, comfortable place to wait. And coffee! More

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Westbrook Toyota is a beautiful, clean facility with awesome staff who are extremely responsive to their customers. I have bought cars from this dealership since 2010 and always have my car serviced the awesome staff who are extremely responsive to their customers. I have bought cars from this dealership since 2010 and always have my car serviced there. I highly recommend this dealership if you want a no hassle, professional experience! More

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Bought a Toyota from them. The service people don’t know customer service. They schedule you and end up calling you saying they don’t have a car. We need to reschedule.people a The service people don’t know customer service. They schedule you and end up calling you saying they don’t have a car. We need to reschedule.people are not free and not pilots.I hate this place.service manager won’t even answer your call or reply back. I don’t know why they hire this kind of people who don’t do their job efficiently. This place is not efficient at all. More

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Clean facility. Extremely friendly staff who goes above and beyond to meet your needs. I highly recommend both the sales and service department! Extremely friendly staff who goes above and beyond to meet your needs. I highly recommend both the sales and service department! More

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I bought a toyota highlander 2022 2 months ago and they still haven't fixed my license plate and my temporary registration expired and they don't answer the phone and what they tell me is that they are in still haven't fixed my license plate and my temporary registration expired and they don't answer the phone and what they tell me is that they are in meetings More

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Everyone is very friendly and helpful, if the person you are asking doesn't know they seek out a person who does. They go above and beyond every time. are asking doesn't know they seek out a person who does. They go above and beyond every time. More

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The whole customer experience is always great. This is my second car I buy from Westbrook Toyota. Jose, Edgar and Tony are ultimate professionals and my salesperson Christian did a phenomenal job explaining second car I buy from Westbrook Toyota. Jose, Edgar and Tony are ultimate professionals and my salesperson Christian did a phenomenal job explaining all the quirks and features related to the car. Process was quick and simple. More

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The dealership is clean and efficient. I own a 2020 RAV4 on lease that I want to trade in for a Tacoma SR5. I have not heard back from Westbrook to review my lease and get pricing to fit my budget. Other de on lease that I want to trade in for a Tacoma SR5. I have not heard back from Westbrook to review my lease and get pricing to fit my budget. Other dealerships are constantly reaching out and working to fit my needs. Westbrook has not been very communicative with me. More

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I have spent many days at Westbrook Toyota, as I put a lot of miles in my Sienna. Most visits I have my 3 yr. old son with me. I also bought my last 2 cars from Deb Novack, who is just wonderful to work lot of miles in my Sienna. Most visits I have my 3 yr. old son with me. I also bought my last 2 cars from Deb Novack, who is just wonderful to work with. I cannot express enough how enjoyable my experiences are at Westbrook Toyota because of Jean Hall and Mark Tigner's helpfulness. The environment in the waiting area is relaxing, they have a clean and partially separate kids area for my son to play in, the bathrooms are clean, and every staff person who walks by or I encounter is friendly and helpful. The te always seems to be working together to get my car done quickly and accurately. I would, and do, recommend this dealership - and especially the service department - to everyone I know. More

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