Jean-Marc Perez Cohen | Page 9

2nd Time Around This was my second purchase from this dealership. Rick and Jean Marc was awesome. If you go there to buy make sure you ask for salesman Jean Marc . B This was my second purchase from this dealership. Rick and Jean Marc was awesome. If you go there to buy make sure you ask for salesman Jean Marc . Both are very knowledgeable and seasoned Audi brand employees and will work hard to get the best deal for you. More

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Great Service - all the way Very attentive and senior friendly. Best car buyiing experience again. The experience is consistent with what we had three years ago. Thank you all fo Very attentive and senior friendly. Best car buyiing experience again. The experience is consistent with what we had three years ago. Thank you all for the superb service. More

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Purchase of new Audi Overall new car buying experience and delivery was well handled by my salesman. The choice of maintenance and service packages, and pricing of many ex Overall new car buying experience and delivery was well handled by my salesman. The choice of maintenance and service packages, and pricing of many extra items through your finance professional was not only uncomfortable and confusing but pressured me to make financial decisions that I had no prior information about at the time of my new car delivery. As a consumer and first time Audi buyer I should have respectfully been given this information earlier than the time of purchase to make the best informed decisions. More

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seamless, friendly, knowlegble sales staff I have owned an Audi A8L for over three years. I purchased this auto in January 2015 from Rockville Audi, and was thoroughly satisfied with the exper I have owned an Audi A8L for over three years. I purchased this auto in January 2015 from Rockville Audi, and was thoroughly satisfied with the experience. The car, while luxurious, ended up being too large for my needs, and with the graduation last spring of my youngest from boarding school in New England, the car no longer was needed for long road trips. I had been analyzing the S6 for some time now, and have kept in touch with our sales person, Jean Pierre, who also sold my spouse her third Q5 last fall. With the recall of the diesel powered autos now complete, I felt it time to make the change. Jean Pierre had kept in touch via e mail message, and we agreed on a test drive last Friday. We discussed the options available, and he located a preferred S6 in the local market, which he then arranged to relocate to Rockville. I made arrangements to stop by on Saturday at 3. We concluded the transaction by 5, in time for me to return home to prepare dinner for my spouse and daughter. A very nice way to spend Easter weekend. I'm completely satisfied with my purchase, and am thrilled with the ride, handling, and power this auto presents. More

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Wonderful Experience- First time buyer Jean is a wonderful guy and I am happy to write a review for him. He never pushed us into buying anything and was very considerate in taking care of o Jean is a wonderful guy and I am happy to write a review for him. He never pushed us into buying anything and was very considerate in taking care of our pricing deals. I would recommend him highly and the dealership. Also the Sales manager Michael is a thorough professional who actually helped me decide on the best car and gave me wonderful inputs. More

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Great sales experience Maria Cokinos was exceptionally helpful, knowledgeable and professional as was the rest of the team in my purchase of a 2015 Audi A6 TDI.. Very pleas Maria Cokinos was exceptionally helpful, knowledgeable and professional as was the rest of the team in my purchase of a 2015 Audi A6 TDI.. Very pleased with overall experience and highly recommend them. Haven't used the service department yet. Liz More

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Great experience in new car leasing Maria Cokinos provided pertinent, accurate and very helpful information in our lease of a 2015 Audi. She showed outstanding knowledge of the car and Maria Cokinos provided pertinent, accurate and very helpful information in our lease of a 2015 Audi. She showed outstanding knowledge of the car and its attributes and steered us to the optimal vehicle for my wife and me. More

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Jean-Marc Perez Cohen - found exactly what I wanted Over a three month period Jean-Marc was patient, respectful and persistent as he worked to find the exact A7 I was looking for. I appreciated his kin Over a three month period Jean-Marc was patient, respectful and persistent as he worked to find the exact A7 I was looking for. I appreciated his kindness and will definitely recommend him to friends. More

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Amazing experience with Jean Marc at Rockville Audi! Jean Marc has become a household name for us since visiting Rockville Audi. We continuously discuss and compliment his professionalism, patience and Jean Marc has become a household name for us since visiting Rockville Audi. We continuously discuss and compliment his professionalism, patience and passion for the Audi brand. Jean Marc has a genuine, outgoing personality and displayed exemplar customer service, both when communicating with us electronically and in person. He was always responsive and willing to answer any questions leading up to our first visit and test drive. During our first visit to the dealership, Jean Marc took time to sincerely get to know us on an individual level and to learn more about our lifestyle and interest in purchasing an A4. Since this was both me and my fiancé’s first car purchase, we were naturally apprehensive about the entire process. Jean Marc being an Audi enthusiast himself was able to answer any outstanding questions and concerns we had about purchasing our A4. During our visit, I told jean Marc I wanted to wait and think it over for a few days. He was completely understanding and I felt absolutely no pressure. He allowed us ample time to mull over our pending purchase and he remained in contact over those few days. Once we returned that following Monday, he was extremely agreeable in working with us to ensure that we received a fair and comparable deal on our A4. He took time to review and go over our purchase with us, document by document. And I had A LOT of questions. We decided to return to Rockville Audi not just to purchase the A4, but because we couldn’t imagine purchasing a car from another salesperson. Jean Marc made the entire experience enjoyable and really went out of his way to ensure that we received top notch customer service, and as new customers. His friendly demeanor and educated approach made us feel at ease and we became friends throughout the process. Jean Marc cares deeply and genuinely about his customers and Audis, and merging the two into one. Jean Marc has reached out to me various times since our recent purchase to ensure that everything is running smoothly and he remains continuously available for any questions that may arise. My fiancé and I intend to purchase our future Audis from Jean Marc. He is truly a very strong asset to Rockville Audi and rest assured you will be very excited about your new vehicle after working with Jean Marc. Thank you, Jean Marc, for your dedication, knowledge and friendliness. We look forward to working with you for years to come! Best, Ashley & Mike More

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Jean-Marc, excpetional dealer - Audi Q5 Jean-Marc is the dealer to work with if you are planning on an Audi purchase from this dealership. He was a delight and probably one of the only reas Jean-Marc is the dealer to work with if you are planning on an Audi purchase from this dealership. He was a delight and probably one of the only reasons we now have an Audi: I have a general disdain for luxury car dealerships, the way they treat people, and Rockville Audi is no exception. I have an even greater disdain for most car salesmen, and for good reason. So when I say we enjoyed every minute of dealing with Jean-Marc, I hope it carries some weight with others who are concerned about similar issues. Our phone calls and visits to the dealership were originally fraught with problems and an absolute lack of interest in selling or leasing us a vehicle - likely based on misconceptions about how serious we were about the purchase......and I had long left to not return, until Jean-Marc contacted me by email to ask that we come back. He was a dealer I had not dealt with. Having had traumatizing experiences where we were mislead by yet another Audi dealership in Arlington, I gave him my bottom line pricing for an Audi Q5. For weeks he would write back with the pricing redone, and it was not where I wanted it to be, and I would politely refuse. He was very polite, and understanding of our poor experiences with Audi in general. He explained everything very well and with prompt replies. He was never pushy, or trying to drag us in. Instead he kept promising to work on trying to get to our pricing. He promised he would never mislead us, and he would work until he got us a deal. And he did. I was contacted one day with the pricing we had set as a limit. He came in late evening with little notice on his day off to do all the paperwork with us because it was the only time we could come in. He stayed there until 10.30 pm to go over every thing with us, one by one. He told us a little about himself and his life. Here is a well-educated young man who works very hard, and I hope he works his way up the company ladder, as he is a major asset to them. He has a great sense of humor and is very mellow and understanding of the buyer's circumstances. He is persistent and a great salesman, with wonderful rapport with his clients, all the while not being pushy or forcing you to buy any extras. Even if he disagrees with your statements or opinions on the car or the deal, he has a graceful manner in explaining his point of view. I cannot believe we actually enjoyed our interactions with a car dealer, something that has never happened before. Thank you Jean-Marc! More

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