Neil Xing

I went to a different Audi dealership a week prior and had the worst experience, so i was hesitant on coming to this one. It was a lot further to get to but worth it. My sales person was Shane and he was had the worst experience, so i was hesitant on coming to this one. It was a lot further to get to but worth it. My sales person was Shane and he was beyond patient with me and didn't make me feel forced to purchase anything. Everyone in the dealership was so friendly and the finance guy was extremely fast! I plan on returning to this dealership for my maintenance and future leases as well now. More

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First time I’ve ever been in a dealer and the experience was not painful was not painful More

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Kenneth Chang was very professional and helpful in buying my Audi convertible this past week. my Audi convertible this past week. More

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Great customer service! I’ve been taken care of beyond my expectation. They helped me save money in some cases. I’ve been taken care of beyond my expectation. They helped me save money in some cases. More

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Excellent customer service, great team, professional, caring and knowledgeable. I have been with this dealer for more than 10 years and they always take a good care of my car. caring and knowledgeable. I have been with this dealer for more than 10 years and they always take a good care of my car. More

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A great Audi dealership. In Rockville, MD. Very friendly and professional. Willing to work within a budget to the best of their ability. In Rockville, MD. Very friendly and professional. Willing to work within a budget to the best of their ability. More

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Joe Nowlin is phenomenal! !! He's also the manager who had to step in where the salesman (Kirk Saraydaroglu) failed terribly. The salesman told us there was no negotiation of !! He's also the manager who had to step in where the salesman (Kirk Saraydaroglu) failed terribly. The salesman told us there was no negotiation of the price he quoted so we asked for the manager who told us opposite. The salesman didn't know how to operate the vehicle I bought nor was he able to help me get connected to the car. I had to connect on my own and figure out the settings, etc., myself. Audi vehicles require a card with pin to setup. The card was attached to the key. The salesman told me to skip that part and I can do it later after he had me attempt to sign in 7 times ... that's an exact number, I'm not estimating. I had to instruct him on the process by 1st telling him to stop pressing buttons and read the prompts. Once that occurred, I told him the card we needed was on the key inside the building on his desk. When he got out of the car to go get it, I was able to properly begin setting up the connection to my vehicle. Before the sale, I didn't appreciate the fact that he patronized me. I asked a question about the car and his response was "(my name) look, a new car, shiny, it's a new car (my name)". That irritated me. Also, when I finally got home, there was NO charger in my car for the fully electric vehicle I purchased, smh. I texted the salesman with no resolve. The next morning, I called the salesman and he said the office was closed for Christmas Eve but I could come by on Tues for a charger. I told him to call a manager and have the manager call me back. The salesman (Kirk) called me back and said there was no resolution but I could have his personal charger until Tues. I then told Kirk, no. He kept trying to get me to agree so I had to say, "I appreciate the offer but I respectfully decline. I don't want to use someone's personal charger. I want the charger that comes with my car. I asked you for a manager, not for you to call me back. Can you have a manager call me?" There's more that occurred but it would take forever for me to share all. Bottom line, I bought one of the most expensive cars on the lot and got the worst salesman who wasn't knowledgeable, had bad manners, tried to rush through things that were important because he didn't have answers, and was NOT attentive of my needs as a customer. More

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Jean Marc was excellent. Found the color and vehicle I wanted. He made it happen. Thanks! Found the color and vehicle I wanted. He made it happen. Thanks! More

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We were extremely pleased with our entire experience at Audi of Rockville. Our Audi sales specialist, Kirk Saray and the entire staff made the process smooth and efficient. Highly recommend this dealership Audi of Rockville. Our Audi sales specialist, Kirk Saray and the entire staff made the process smooth and efficient. Highly recommend this dealership! More

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The sales team of Audi Rockville, is providing professional helps on my trade-in purchase of a new Audi Q7. I am very impressed with their wonderful service and great price offers. My previous Aud professional helps on my trade-in purchase of a new Audi Q7. I am very impressed with their wonderful service and great price offers. My previous Audi car purchase and current trade-in purchase experience says everything I want to rate this dealer, and I will be more than happy to do it again in the future. More

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