Jean Pierre "JP" El Hachem
Jean Pierre "JP" El Hachem at Ira Subaru

Jean Pierre "JP" El Hachem

General Sales Manager

Ira Subaru

97 Andover Street
Danvers, MA 01923

4.8
28 Reviews
4.8

28 Reviews

Write a Review

28 Reviews of Jean Pierre "JP" El Hachem

May 20, 2025

Dealership Rating
Employee Rating

The salesman was great did everything he said he was gonna do the deal was easy and clean More

by H_westerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronald Wilson

May 17, 2025

Dealership Rating
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I encountered a major issue getting a vehicle registered after purchasing from Ira. After speaking with Raphael and especially JP, I felt like I finally had people that were willing to advocate on my behalf More

by joe
Recommend Dealer
Yes

Other Employees Tagged: Raphael

May 21, 2025

Ira Subaru responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Roscoe Robinson General Manager roscoerobinson@Group1Auto.com

May 16, 2025

Dealership Rating
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Sales and finance were outstanding to deal with. Service team was not great. The original internal advisor (Ally) was not helpful (repeated unreturned calls) and someone in service that answered m More

by Lindaraymond
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa Internal Advisor 5 stars, Sharon phones 5 star

May 21, 2025

Ira Subaru responded

Linda Raymond, Thank you for your review and thank you also for pointing out that both our Sales and Finance department were “outstanding to deal with”. I am so sorry to hear that your phone call was not immediately addressed, and I have personally spoken with the staff and understand how you may have misinterpreted their intentions to have you speak with the right department and person in a timely manner. I want to thank you for being a loyal and happy Ira Subaru customer and we look forward to seeing you again on your next visit. If you should have any additional questions, please feel free to contact me at roscoerobinson@group1auto.com. Roscoe Robinson General Manager

April 15, 2025

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We were looking for larger vehicle for my wife to transport grandchildren in a safe and user friendly manner. We had taken a Toyota Highlander for test drive and my wife didn’t like the feel. So we More

by Neilcalnan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fenno

Apr 17, 2025

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2025

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Sales person Ron Wilson was very friendly, informative walked me thru entire process beginning to end. Went above and beyond to make me feel happy with the purchase. Showroom is beautiful, very comfortab More

by heidibcrosby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

Ira Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2025

Dealership Rating
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Friendly staff. Very clean dealership.I got deal for oil and filter change.Thank you. More

by bcbiesal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kat Phommathet, Habib Chaaya

Mar 28, 2025

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

March 25, 2025

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Fabulous, friendly and knowledgeable. The process of buying a car can be stressful but they made it easy. More

by sharonrodger27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Freire

Mar 27, 2025

Ira Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2025

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People in this Dealer is really nice more over Christhoper. You can find a clean and quite space. More

by handresanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2025

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2025

Dealership Rating
Employee Rating

Ira Subaru is like a family! Everyone takes the time to get to know you and the dealership is luxurious!!! More

by ladypetunia00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kat Phommathet , Manny, Matthew, Daniel, Ty

Mar 18, 2025

Ira Subaru responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2025

Dealership Rating
Employee Rating

The person who helped me was absolutely wonderful and did an amazing job assisting me with everything I needed. More

by Jonathantex121102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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