Jean Pierre "JP" El Hachem
Jean Pierre "JP" El Hachem at Ira Subaru

Jean Pierre "JP" El Hachem

General Sales Manager

Ira Subaru

97 Andover Street
Danvers, MA 01923

4.9
34 Reviews
4.9

34 Reviews

Write a Review

34 Reviews of Jean Pierre "JP" El Hachem

August 22, 2025

Dealership Rating
Employee Rating

Thank you! Great job, done on time with highest quality. Very welcoming environment and pleasant experience More

by Felix
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 25, 2025

Ira Subaru responded

Hi Felix, thank you so much for your positive comments about Ira Subaru! If you have any further questions, please give us a call. We're always happy to help!

August 16, 2025

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Was very pleased with my experience at this dealership! Everyone I encountered was friendly and knowledgeable. I was extremely confident about purchasing a car. Thank you More

by Colleenmaillet1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremias was my sales person

Aug 18, 2025

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! We hope you have a great day!

August 15, 2025

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Very nice people who will help. Willing to assist. They will help whenever possible. Beautiful place. More

by coakbaa
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Habib Chaaya , Raphael Ortiz

Aug 17, 2025

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Thank you, and have a fantastic day!

August 11, 2025

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Very friendly dealership would definitely recommend to other people. I would buy another Subaru from them. More

by vinnyg_89
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Recommend Dealer
Yes
Aug 12, 2025

Ira Subaru responded

Hi, thank you for your kind words and recommendation! We're glad you had a great experience at our dealership and we can't wait to help you with your next Subaru purchase. See you soon!

July 30, 2025

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Service intake was very nice and professional. Waiting there for my car, was also very nice air conditioned, big screen tv, snacks , soft drinks etc. More

by bgondella
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Recommend Dealer
Yes

Other Employees Tagged: Kat Phommathet, Habib Chaaya

Aug 01, 2025

Ira Subaru responded

Hi, we're delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2025

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Georgio was ahmazing! Got me everything i needed for my lease. Iv been w dealership for 10 years and they are always so friendly. More

by monkeygirlz3
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Habib Chaaya , Georgio was the best!!!

Jun 26, 2025

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

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The salesman was great did everything he said he was gonna do the deal was easy and clean More

by H_westerman
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Wilson

May 23, 2025

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2025

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Employee Rating

I encountered a major issue getting a vehicle registered after purchasing from Ira. After speaking with Raphael and especially JP, I felt like I finally had people that were willing to advocate on my behalf More

by joe
Recommend Dealer
Yes

Other Employees Tagged: Raphael

May 21, 2025

Ira Subaru responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Roscoe Robinson General Manager roscoerobinson@Group1Auto.com

May 16, 2025

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Employee Rating

Sales and finance were outstanding to deal with. Service team was not great. The original internal advisor (Ally) was not helpful (repeated unreturned calls) and someone in service that answered m More

by Lindaraymond
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa Internal Advisor 5 stars, Sharon phones 5 star

May 21, 2025

Ira Subaru responded

Linda Raymond, Thank you for your review and thank you also for pointing out that both our Sales and Finance department were “outstanding to deal with”. I am so sorry to hear that your phone call was not immediately addressed, and I have personally spoken with the staff and understand how you may have misinterpreted their intentions to have you speak with the right department and person in a timely manner. I want to thank you for being a loyal and happy Ira Subaru customer and we look forward to seeing you again on your next visit. If you should have any additional questions, please feel free to contact me at roscoerobinson@group1auto.com. Roscoe Robinson General Manager

April 15, 2025

Dealership Rating
Employee Rating

We were looking for larger vehicle for my wife to transport grandchildren in a safe and user friendly manner. We had taken a Toyota Highlander for test drive and my wife didn’t like the feel. So we More

by Neilcalnan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fenno

Apr 17, 2025

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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