
Jeannette Shalaby
Customer Care Executive Manager
Koons Clarksville Chevrolet Buick GMC
12421 Auto Drive
Columbia, MD 21029

6 Reviews
Write a Review6 Reviews of Jeannette Shalaby
December 07, 2018
The best! Needed my engine service light checked. I was taken care of by Cassie who quickly got my car registered for repair. Within a few days I had a call it Needed my engine service light checked. I was taken care of by Cassie who quickly got my car registered for repair. Within a few days I had a call it was all fixed and gave me options to pick it up. Awesome service! Thank you! More
Other Employees Tagged: Kevin Bell, Cassie Kelly , Bryan Hardaway
December 07, 2018
Win Kelly Personnel are the Greatest! This is the second car I have purchased from Win Kelly and the whole process went as smooth as the first. My salesman Barry, (who usually sells the n This is the second car I have purchased from Win Kelly and the whole process went as smooth as the first. My salesman Barry, (who usually sells the new cars) really listened and worked with me to get me into a used car at a very completitive price. Jeanette also talked with me for several minutes when Barry was called away briefly - I cannot recommend either of them higher - they are truly exceptional. The business manager, MIchelle, got me through the process quickly and the car was detailed, filled with gas, and had the new license plates on it by the time I was ready to leave.. This team is truly a well oiled machine and I give them my highest recommendation! Several others at Win Kelly spoke to me also and were very courteous and professional - I just cannot remember all their names - but all of this brings one overall feeling to me that I was truly welcomed and listened to! More
Other Employees Tagged: Barry Geis, Michelle Thomas
November 15, 2018
Excellent, professional, fast & friendly The people at customer service, specially Chris, seals person and financial, management were very professional and friendly. We are very satisfied, al The people at customer service, specially Chris, seals person and financial, management were very professional and friendly. We are very satisfied, all people at dealership were helpful. More
Other Employees Tagged: Michelle Thomas , I know him by Chris, I don’t know his legal & full name he was Our salesperson.
October 03, 2018
Everything Went As Hoped I found an online deal. Salesman called me and provided details that I requested. I went in later in the day and completed the deal. All of my q I found an online deal. Salesman called me and provided details that I requested. I went in later in the day and completed the deal. All of my questions were answered. The car was cleaned and filled with gas. I received a tour of the service facility. Finally we signed the papers. The only improvement I would suggest is to be provided descriptions of all of the extended service and extended warranty options prior to going through the paper signing process. The signing process should focus on implementing the decisions that have already been discussed. More
Other Employees Tagged: Rich Northrup, Kacey Burriss , Robert Haas
May 04, 2018
Good Quality Assurance! We have bought two new vehicles now thru WK, and have utilized their service center for maintenance. You can't beat their service hours, easy of sche We have bought two new vehicles now thru WK, and have utilized their service center for maintenance. You can't beat their service hours, easy of scheduling, and Cassie (sp) is an EXCELLENT service rep. All of our maintenance to date has been flawless....fixed right the first time and the car returned 'clean as a whistle'. Been very happy with WK ! ! More
Other Employees Tagged: Rick Applegate, Cassie Kelly
April 21, 2015
Daniel Bryant is amazing!!! I searched the web for a good deal on a Buick or GMC for my teenagers to drive. Win Kelly sticks by the price they advertise. The Internet salesman, I searched the web for a good deal on a Buick or GMC for my teenagers to drive. Win Kelly sticks by the price they advertise. The Internet salesman, Daniel Bryant, was extremely patient and answered all my questions about several vehicles in which I was interested. He really knows his cars and SUVs. There was almost no question he couldn't answer. And if he didn't know something, he knew where to find the answer. No BS, No I don't know. He stayed with me and helped me come to my decision. No high pressure, but no lack of interest either. We sat in two vehicles several times while I compared them. He was gracious, helpful, and understanding. I got a great deal on a great vehicle thanks to Daniel Bryant. If your looking for a Buick, GMC or Chevy, call Daniel at Win Kelly and head over. You'll be in the best of hands. More
Other Employees Tagged: Phil Williams

