"Great Sales and Customer Service"
I couldn't be more pleased with the sales staff and my experience at Richmond Ford West.
Jeannine helped me find the prefect ride and worked to offer me the best deal possible and one that fit my budget. Still today if I need any help, she's a only phone call away.
Joey, walked me through every detail of care for my new ride and went about and beyond expectations to make sure I was satisfied with my purchase.
I walked into Richmond Ford West already being financed through my Credit Union, Marino was able to find me a much better interest rate through Ford Financial, which helped save even more money!
My vehicle was used and had a few imperfection, but with the help of Marvin, Jeanine, and Joey, they all made sure that those imperfections would be remedied.
Thanks to all of you for your help with my new Explorer, I love driving it! It looks great thanks to the protective coating they put the interior and exterior, with a warranty that will continue to make it shine for years to come.
I will recommend Richmond Ford West to everyone who's interested a new or used vehicle and will be back for my next ride.
"Excellent Customer Service. Highly Skilled."
- Ford Owner
The team of JonCarlos and Jeannine was FANTASTIC. They took the time to clearly understand my needs. They were willing to review several options and scenarios to ensure the best experience. They provided technical insight into the vehicle and helped me to better understand the options and benefits. The follow-up was impeccable. Just the right amount of communications to help the decision making process, without being overly burdensome. They were respectful of my time, and were accommodating in their availability to meet, test drive, and review the vehicle and transaction. They worked closely together along with Michael Rzeminski and George Moses to ensure that my experience remained positive, while I was working through final decisions. I HIGHLY recommend Jeannine, JonCarlos, Michael and George as well as the rest of the team at Richmond Ford West.
"Kudos to Joey Foust"
Received 5 star service from Joey Foust when I took my new car in to be detailed. He was extremely friendly and knowledgeable and my car looks great. He went over the process of applying the tinting service to my vehicle with great care. I felt like I was in good hands during the entire process. Great job, Joey!!
"A Really Great Experience!"
- Helen Karina
It was a great experience of my first big purchase in America. Everyone I worked with was wonderful and very friendly. Thank You so much!
Smoothest and quickest car deal ever! They listened to what I needed and got the job done.
I will be back for more.
"Bought a great car from a great group of people."
This was the best car buying experience I've ever had. My salesperson was Jeannine McDevitt and she was amazing, the ultimate professional. She guided me through the process in a very knowledgeable and caring manner which resulted in my choosing what I believe was the best car for me. In the future I will highly recommend Jeannine and Richmond Ford West to anyone interested in purchasing a car.
"Great, helpful employees "
- Lisa K Gillingham
No pressure sales. Knowledgeable staff. Friendly and willing to help. Less than perfect credit was a breeze. Had just what I wanted ar the perfect price.
"Best sales and service-J. Hendrickson "
- J Hendrickson
Thank you Jeannine for finding my F250 within my budget and making the sale very easy.
Thank you Joey for the awesome upgrade job on my bed cover, bed liner and window tint.
Awesome job from the whole Richmond Ford West team!!!!
"Jeannine was great!"
- Q. Schneider
Jeannine was very friendly and knowledgeable. She was very understanding of our situation and even provided us a loaner car when needed. She responded to emails and texts quickly and helped us look through all options when it came to financing. I appreciated her level of service.
"Excellent Dealership, Professional Team!"
I just wanted to write you a quick note to thank the entire Richmond Ford West team for their professionalism and dedication while selling us our new Ford Explorer Sport. Everyone we worked with from Jeannine McDevitt (Sales Rep), Mike Rzeminski (Sales Manager) to Joey Foust (Guest Services Manager) were excellent to work with!
Thank you for answering all of our questions honestly, and making a lengthy process not as painful as it otherwise could have been. We are happy with the car, the service program and the warranty protection that we purchased - AND we are not freaking out about the total collective purchase price. That's a pretty ideal situation when it comes to buying a new car!
You can be sure that if we have any friends looking to buy new cars in the future, we will send them your way!