Jedidiah Willander | Page 3

This is a classic story of buyer beware. I was in the market to swap out my current Wrangler for another one. I like mine, but it is a manual and a two door. It’s also on a 4in lift. I have I was in the market to swap out my current Wrangler for another one. I like mine, but it is a manual and a two door. It’s also on a 4in lift. I have assumed care giving responsibilities for my elderly parents (one of which is legally blind and cannot drive) so I decided a more “senior” friendly ride was in order. I started my search online and came across what I thought was the perfect Wrangler. It was a 2020 JL with low miles. The pictures on their website looked awesome and the price was very reasonable for the year and mileage. I decided to buy it. The catch is, it is in Fargo, ND and I am in FL. But I did not let this disuade me. I got on the phone and spoke with a very nice sales person Jon. After asking a series of questions, has it been in an accident (none reported), any major mechanical issues (none, was told “it passed our inspections), so I decided to buy it. Believe it or not it’s cheaper and faster to fly and drive it back than trying to get shipping from ND to FL. I love driving and it’s a beautiful country we live in so, decided to go pick it up over a weekend. I got to Fargo and went to get my new (to me) Wrangler. The people at Corwin were very nice, and I have to say I have no issues with their service or treatment, that said, that is about the only nice things I have to say about Fargo’s Corwin Honda. Jon (the salesman who sold it to me) was off so he had another sales person Tyler waiting to give me the keys. It was raining and overcast so I did a quick walk around the Jeep and noticed there was significant rust and damage to the paint and hinges that were not visible in the pictures online. I also found out later that the front blinkers were missing. This would have been good to know since I was going to drive the thing half way across the country and not having front blinkers is dangerous. The day after I got it home part of the terrible paint job they did to try and cover up the all the damage to the doors already started to peeled off. I propped up the hood and see that the box for the air cleaner is cracked along with the piece where a snorkel would be attached. I have to say, I know that the rule is buyer beware, and that they make you sign AS-IS statements, but it really does disappoint me to know that they would misrepresent the vehicle’s condition so significantly. These are the kind of damages and things that a dealer should disclose especially if it is not visible in the pictures online AND your buyer is literally flying in from out of state to pick it up. Maybe I just expect too much from a car dealership and I should have had them pull it into a covered area out of the weather for a closer inspection before driving it off. Lesson learned. If you choose to buy a used car from Corwin make sure you inspect it closely and have it looked at by your own mechanic. Even though Jed, Tyler and Jon were all nice, since none of them brought these things to my attention I gave them a low score. I wanted to rate the dealership as a whole honestly but that wasn’t an option. More

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Ando was amazing! Everything I was uncertain about he made sure I had a clear understanding in the end. The process of everything was super relaxing, and the laid back Everything I was uncertain about he made sure I had a clear understanding in the end. The process of everything was super relaxing, and the laid back funny energy he brought in made the process a breeze, best salesperson I’ve ever met! More

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Kali made the process extremely easy, was very professional on reaching out on what I was looking for in a vehicle! Not only did she do consistent follow ups she delivered me my dream car. I hones professional on reaching out on what I was looking for in a vehicle! Not only did she do consistent follow ups she delivered me my dream car. I honestly had the best experience with her as she made the process fun, took a lot of stress off of myself and made everything worked out. I told myself I was going to leave with a vehicle one way or another and she did it! Highly recommend anyone going to Honda to look for Kali as she went above to ensure I got my needs met and more! More

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My salesman, Michael was very friendly and transparent about everything. They used car manager Trent gave me a great deal and Dan in finance was quick with the paperwork I was in and out within five minut about everything. They used car manager Trent gave me a great deal and Dan in finance was quick with the paperwork I was in and out within five minutes of the finance office. More

by MSIMSS Verified Customer Verified Customer

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This was my first time buying a car and I couldn’t have asked for a better team to work with than the one at Corwin Honda. My timeline to buy was almost 4 months long and each time I came in to test drive, asked for a better team to work with than the one at Corwin Honda. My timeline to buy was almost 4 months long and each time I came in to test drive, George was never pressuring at all to make a sale. He truly let me shop at my own comfort. The finance team worked hard, even staying late to match my ask and made me feel like I was the only customer they were focused on. Such a great first car sale experience! More

by Alison B Verified Customer Verified Customer

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Corwin was great to work with. Both Matt and Kai were extremely personable and made the car buying seamless and stress free. We had an awesome experience and will be back in the fu Both Matt and Kai were extremely personable and made the car buying seamless and stress free. We had an awesome experience and will be back in the future and recommend this team. More

by Dawson.t.thom Verified Customer Verified Customer

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They were easy to negotiate and deal with. Very friendly. Ethan and Chad treated us with respect. Very friendly. Ethan and Chad treated us with respect. More

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I can’t thank Ethan my sales person and the rest of the team enough after my recent visit and purchase of my 6th Honda vehicle 5th from Corwin’s. Ethan was very knowledgeable of all the new Honda’s which team enough after my recent visit and purchase of my 6th Honda vehicle 5th from Corwin’s. Ethan was very knowledgeable of all the new Honda’s which made the decision process so much easier. Ethan was very patient and not pushy at all, that in itself tells me that he wants me to be 100% happy with my new vehicle. His salesmanship did not stop when I signed on the dotted line, Ethan helped me navigate through the information system and adjust the settings to fit my driving style and arranged for some detail work to be done at my convenience. Kudos Ethan on your excellent customer service! More

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Ethan is a great salesman. He was not pushy and was upfront and honest throughout the buying experience. Corwin Honda gave us a great deal on our trade and purchase of our used He was not pushy and was upfront and honest throughout the buying experience. Corwin Honda gave us a great deal on our trade and purchase of our used vehicle. Financing was made easy and was very competitive. Would recommend Corwin Honda again! More

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excellent customer service. Definitely will recommend my friends. Overall experience was wonderful. The staff were well knowledgeable about the product. They assisted well in an Definitely will recommend my friends. Overall experience was wonderful. The staff were well knowledgeable about the product. They assisted well in an understanding how the vehicle operate operation More

by CORDERO86 Verified Customer Verified Customer

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