Jeff Bowman
Jeff Bowman at Subaru of Gwinnett

Jeff Bowman | Page 15

Service Advisor

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.8
763 Reviews

I began my career in the automotive industry in February 2015 and have proudly been part of the Subaru of Gwinnett family for the past nine years. Born and raised in Atlanta, I’ve always appreciated the strong sense of community here — something that Subaru of Gwinnett embodies every day. My wife and I are raising three amazing kids — two daughters (8 and 4) and a son (6) — along with a couple of lovable rescue pups who keep things lively at home. Fun fact: my family is currently on Subaru #7, and we love taking our Subarus off-roading whenever we can! What I enjoy most about Subaru of Gwinnett is the incredible culture and the many opportunities for growth and advancement within the organization. It’s a place that truly feels like home.

4.8

763 Reviews

Write a Review

Dealership Experience

9 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

763 Reviews of Jeff Bowman

August 31, 2023

Dealership Rating
Employee Rating

They are all very competent and nice to work with, but sometimes not as responsive as one should hope. I think this is partly because they just moved into their new building and the phones are still jank More

by MARKCLOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Gallardo , Issa Kone, Jill Thurston

Sep 28, 2023

Subaru of Gwinnett responded

Markclogan, we strive for a high level of customer satisfaction in all aspects of our dealership. Reviews like yours help us to continually improve. Thanks again for taking the time to leave us this information about your recent visit. We hope to be of service to you again! Take care!

August 31, 2023

Dealership Rating
Employee Rating

The new location more spacious, clean and airy. We love the new area, very inviting. Moving forward we would recommend our family to your company. AWESOME... More

by AMEDEJACINTH775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Subaru of Gwinnett responded

Amedejacinth775, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 30, 2023

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Employee Rating

I received excellent service on my last visit to Subaru of Gwinnett. Thanks for everything you do. More

by NIXONDW65
Recommend Dealer
Yes
Sep 28, 2023

Subaru of Gwinnett responded

Nixondw65, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 30, 2023

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Employee Rating

I loved the new facility and Jeff was great. He was training a new employee and this young man was very nice as well. Appreciate the coffee and snack. More

by SENERGY.AMBER
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Subaru of Gwinnett responded

Senergy.amber, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 29, 2023

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Employee Rating

Customer service was very lacking. Last time I was here was great but when I showed up for my most recent oil change the woman I got (I think her name was Victoria) made me feel like I More

by Alexx wolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hailey Armour

Aug 30, 2023

Subaru of Gwinnett responded

Thank you for your feedback - I am sorry that you experienced this during your service visit. If you are open to discussing we would appreciate the opportunity to talk more about your experience - please call service management an speak to Micheal Gallardo at 678-584-7260 or mgallardo@subaruofgwinnett.com. Thank you !

August 28, 2023

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Employee Rating

Service personnel kept me updated while waiting. Once it was determined that my car would need to be kept longer than originally estimated (overnight), Tuan Nguyen promptly arranged for a loaner veh More

by OMEGA721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tuan Nguyen

Sep 28, 2023

Subaru of Gwinnett responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 26, 2023

Dealership Rating
Employee Rating

Jeff and Doug are absolutely amazing. They knew me as soon as I walked in and got me into a loaner quickly. There was a lot of work my car needed but they made it as painless as possible. More

by DIXIE_CASTREJON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Subaru of Gwinnett responded

Dixie_castrejon, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 25, 2023

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Love the new service department building and large waiting room, plenty of space to wait on your vehicle being serviced. More

by TBELLAMY2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jill Thurston

Sep 28, 2023

Subaru of Gwinnett responded

Tbellamy2002, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 17, 2023

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Employee Rating

The experience was as pleasant as it could be jeff said it would be 2.30 hours and it was 100 percent ready it that time the car was clean at a reasonable price . More

by THOMASSWAN5432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Subaru of Gwinnett responded

Thomasswan5432, thank you for your kind words! We're happy we could help. If you have any further questions, please give us a call. We're always happy to help!

August 12, 2023

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Employee Rating

Did a great job diagnosing and fixing my car in a very short time period More

by TRR1147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 13, 2023

Subaru of Gwinnett responded

If I’m reading this correctly your were a happy customer ???? The review reflects a one star which is not good. Thank you for your business an if your would be so kind as to update your star rating we would greatly appreciate it .

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