Jeff Christian
Jeff Christian at Lou Sobh Kia

Jeff Christian

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.9
273 Reviews
4.9

273 Reviews

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273 Reviews of Jeff Christian

January 06, 2026

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Employee Rating

Every time I bring my car in for service I get treated like royalty! The service department is the reason I bought a Kia. More

by scott.wynn
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian

January 05, 2026

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Great service and quick turnaround of vehicle . It was great service experience . I would recommend this service center More

by uday.jalagam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Lou Sobh Kia responded

Thank you for your recommendation! We’re so glad to hear that you had a great service experience and appreciated the quick turnaround. Our team works hard to provide efficient, reliable service, and your feedback means a lot to us. We look forward to seeing you again!

January 02, 2026

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Employee Rating

Thank you for excellent customer service Jeff was a great service advisor. He's following up all my requests and updating the status in timely manner. More

by hbaik
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian

January 02, 2026

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Employee Rating

As always great service, fast and no issues. Very good service department and dealership. Recommend them very highly! More

by Tsav10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt, Harald Hagen

Jan 05, 2026

Lou Sobh Kia responded

Thank you so much for your review! We are thrilled to hear that you had a positive experience with us. We appreciate your continued support and look forward to seeing you again!

January 01, 2026

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Jeremy got my van right in line to have a flat tire repaired, without an appointment. Christian shuttled me over to shopping center and returned for me when van was ready. Great service! More

by rkb917fla
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt, Harald Hagen

December 27, 2025

Dealership Rating
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Very polite and helpful! . They were very knowledgeable. Clean environment and they were very professional.. More

by denisewgee
Service Price Transparency
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Recommend Dealer
Yes

December 22, 2025

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Employee Rating

Good service department I have enjoyed the two Sorento vehicles I've owned and may consider another next year. More

by nfboling2013
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian

Dec 23, 2025

Lou Sobh Kia responded

Thank you for your feedback! We would love to hear more from you on how we can improve to 5 stars! Please reach out to us for more information!

December 18, 2025

Dealership Rating
Employee Rating

I am normally very happy with the level of service we receive here. However, this visit has been very painful. We have had the car in the shop for over a week and they can’t figure out the issue. More

by DApple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Lou Sobh Kia responded

Hello! We apologize that your vehicle is taking longer than expected. We are doing our absolute best to ensure you are driving safely. Our service department should have a rental vehicle for you, if available. We appreciate your patience and understanding

December 16, 2025

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Employee Rating

The service was great and the waiting time was not long; as soon as I got there, they told me what was going to be done and everything was crystal clear. More

by mjmolinadelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt, Harald Hagen

Dec 19, 2025

Lou Sobh Kia responded

Thank you for your 5 star review! We are proud that our team is showcasing their awesome communication skills!

December 15, 2025

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Employee Rating

Professional, knowledgeable. All about customer service. On time no trickery. Honest. Don't feel like you are being taken for a ride. More

by brisker40
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt, Harald Hagen

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