Harald Hagen
Harald Hagen at Lou Sobh Kia

Harald Hagen

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

Contact Me
4.8
43 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

36 yrs, 11 mos

Specialties & Trainings

CPR AED

Advanced Wilderness First Aid

4.8

43 Reviews

Write a Review

43 Reviews of Harald Hagen

May 14, 2026

Dealership Rating
Employee Rating

I like bringing my car here for service. It has a nice waiting area and I'm usually in and out pretty quick. More

by mkmac213
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 12, 2026

Dealership Rating
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The service center damaged my vehicle during service and did not take ownership to fix it. Followed up multiple times but no response. Suggestion to people would be to take pictures before dropping the More

by none33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jermey

May 11, 2026

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Employee Rating

Excellent service great people very caring about their customers and they go out of their way to make sure that everything is thrown completely right to the side factory of the customer. This is something More

by mahon8325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams

May 11, 2026

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Thank you for your professionalism in servicing my sportage. From beginning to end I felt like I was the only customer and had your undivided attention. More

by DeliaLorenzana817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda

May 14, 2026

Lou Sobh Kia responded

Thank you for the kind words, Delia! We’re happy to hear Harald and Linda made you feel well taken care of throughout your Sportage service visit. We appreciate your trust in Lou Sobh Kia!

May 10, 2026

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Employee Rating

Transparent and great and quick service. Clean and amenities for guests. Friendly and helpful associates. More

by ankitvarshycs
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt

May 14, 2026

Lou Sobh Kia responded

Thank you for your feedback! We’re glad Harald, Matt, and the team provided transparent, quick, and friendly service during your visit. We appreciate you choosing Lou Sobh Kia!

May 05, 2026

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Very helpful and quick with the appointment turnaround and was able to listen to my concerns and address them without making it a hassle on my end. Appreciated service follow through of free oil change. More

by wcsparksfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Lou Sobh Kia responded

Thank you for your feedback! We are glad to hear your concerns were addressed quickly and efficiently. It is great to know our team made the process easy for you. We appreciate you choosing Lou Sobh Kia.

April 30, 2026

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My sales person as well as service advisor provided good customer service. It was quick and they were knowledgeable More

by lsucasp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2026

Lou Sobh Kia responded

We appreciate your kind words! We’re glad both our sales and service teams provided a quick and knowledgeable experience. Thank you for choosing Lou Sobh Kia!

April 23, 2026

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Employee Rating

Quick response to my issue. Appreciate their attentiveness! Love the coffee and area to wait! More

by JUDY.RAE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams

Apr 24, 2026

Lou Sobh Kia responded

Thank you for your kind words! We’re glad to hear our team was attentive and responsive to your needs. We’re also happy you enjoyed the coffee and waiting area—we appreciate you choosing Lou Sobh Kia!

April 18, 2026

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Employee Rating

Repaired my radio and everything works well and showed me how to work various things that I didn’t know. More

by johnpkidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Castaneda

Apr 24, 2026

Lou Sobh Kia responded

Thank you for your feedback! We’re glad to hear everything is working well and that our team was able to walk you through the features. We appreciate you choosing Lou Sobh Kia!

April 17, 2026

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Employee Rating

It was my first visit to Lou Sobh and I was treated very well even though I had not bought my Kia there More

by raymondespinosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams

May 02, 2026

Lou Sobh Kia responded

Thank you for your kind words! We’re glad you felt welcomed and well taken care of during your first visit, regardless of where your vehicle was purchased. We truly appreciate you choosing Lou Sobh Kia and look forward to serving you again!

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