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Harald Hagen
Harald Hagen at Lou Sobh Kia

Harald Hagen

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

Contact Me
4.9
69 Reviews

Dealership Experience

12 yrs, 11 mos

Industry Experience

37 yrs, 2 mos

Specialties & Trainings

CPR AED

Advanced Wilderness First Aid

4.9

69 Reviews

Write a Review

69 Reviews of Harald Hagen

August 06, 2026

Dealership Rating
Employee Rating

The team was very nice and right on time with our scheduled service. Thanks for a great experience. More

by bob gargosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams, Amber Woodcock

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August 03, 2026

Dealership Rating
Employee Rating

Great customer service. Friendly, courteous, attentive and helpful. Clean and convenient. I was very happy More

by Sadie Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams, Amber Woodcock , Lisa

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Aug 03, 2026

Lou Sobh Kia responded

Thank you for the wonderful review, Sadie! We're so glad you had such a positive experience with our team. Providing friendly, attentive service in a clean and welcoming environment is always our goal. We appreciate your support and look forward to seeing you again!

August 01, 2026

Dealership Rating
Employee Rating

Great service. Best Kia dealership in Georgia. They listen to my concerns. Would recommend this dealership to everyone. More

by billbryan5850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams, Amber Woodcock

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Aug 03, 2026

Lou Sobh Kia responded

Thank you for the amazing review! We're honored to hear you consider us the best Kia dealership in Georgia. Taking the time to listen to our customers and provide great service is always our goal. We truly appreciate your recommendation and look forward to serving you again!

July 24, 2026

Dealership Rating
Employee Rating

Service experience has improved over the last year. Keep up the good work, My KIA hybrid is holding its value well. More

by stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2026

Lou Sobh Kia responded

Thank you for your feedback, Stacy! We're glad you've noticed the improvements in our service over the past year. It's also great to hear your Kia Hybrid is holding its value well. We appreciate your support and look forward to continuing to provide you with excellent service!

July 20, 2026

Dealership Rating
Employee Rating

I always get great service. The place is always clean and stocked. They also keep me informed. More

by pressingfwd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2026

Lou Sobh Kia responded

Thank you for your 5 star review! We're happy to hear you've consistently had great service and that our team keeps you informed throughout your visit. We appreciate your support and look forward to seeing you again!

July 20, 2026

Dealership Rating
Employee Rating

Professional staff. Clean place. comfortable waiting area. Their shop was clean and organized. Professional service recommendations based on mileage for my vehicle. no s More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Mugge

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Aug 07, 2026

Lou Sobh Kia responded

Thank you for the fantastic review, Sal! We're thrilled to hear you enjoyed our welcoming environment and appreciated our honest, professional approach to service. We'll be sure to share your kind words with Harald, Derek, and the rest of our team. Thank you for choosing Lou Sobh Kia!

July 11, 2026

Dealership Rating
Employee Rating

Great service, no waiting, great service, will go there for all required service. But hope the car doesn’t require any except oil change More

by Iyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams, Amber Woodcock

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Jul 14, 2026

Lou Sobh Kia responded

Thank you for the wonderful review! We're glad you experienced prompt service with little to no wait. We appreciate your confidence in our team and look forward to helping keep your Kia running its best for years to come!

July 05, 2026

Dealership Rating
Employee Rating

Zorro was an absolutely amazing salesman. He was patient,, knowledgeable and did Joy pressure us. He made the car buying experience as pleasurable as it could be More

by Quinnkristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Castaneda, Jessica Slaughter, Craige Burke

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Jul 08, 2026

Lou Sobh Kia responded

Thank you for your wonderful review! We're so glad Zorro made your car buying experience enjoyable with his patience, knowledge, and no pressure approach. Congratulations on your new vehicle, and thank you for choosing Lou Sobh Kia!

July 04, 2026

Dealership Rating
Employee Rating

Very pleased with our service provider. He was very Friendly, helpful and a pleasure to work with. More

by paige.holloway30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Lou Sobh Kia responded

Thank you for your kind review! We're happy to hear your service advisor provided friendly, helpful service and made your visit a great experience. We appreciate your support and look forward to seeing you again!

July 03, 2026

Dealership Rating
Employee Rating

Clean and comfortable waiting area, easy to make appointments and relatively quick service wait time. More

by malissacoleman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 08, 2026

Lou Sobh Kia responded

Thank you for your kind review! We're glad you enjoyed our comfortable waiting area and found scheduling your appointment easy. We appreciate your support and look forward to seeing you again!

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