Harald Hagen
Harald Hagen at Lou Sobh Kia

Harald Hagen

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

Contact Me
4.9
36 Reviews

Dealership Experience

12 yrs, 7 mos

Industry Experience

36 yrs, 10 mos

Specialties & Trainings

CPR AED

Advanced Wilderness First Aid

4.9

36 Reviews

Write a Review

36 Reviews of Harald Hagen

April 23, 2026

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Employee Rating

Quick response to my issue. Appreciate their attentiveness! Love the coffee and area to wait! More

by JUDY.RAE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams

April 18, 2026

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Repaired my radio and everything works well and showed me how to work various things that I didn’t know. More

by johnpkidwell
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: William Castaneda

April 17, 2026

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It was my first visit to Lou Sobh and I was treated very well even though I had not bought my Kia there More

by raymondespinosa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams

April 11, 2026

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They were amazing! They helped me so much. They were so kind and they made sure my oil was changed so I could have a safe trip on my vacation. Thank you so much. More

by erickagarmon1991
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams

Apr 16, 2026

Lou Sobh Kia responded

Thank you for your kind words! We’re happy to hear our team took great care of you and made sure your vehicle was ready for a safe trip. We’ll be sure to share your feedback with Harald and Kevin. Thank you for choosing Lou Sobh Kia!

April 02, 2026

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The customer service experience I had was exemplary! This area of car service is probably the most important, and Kia Cumming knocked it out of the park ! More

by lollygf211
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2026

Lou Sobh Kia responded

Thank you so much for your wonderful review! We’re thrilled to hear your customer service experience was exemplary. Providing excellent service is one of our top priorities, so it means a lot to know our team knocked it out of the park for you. Thank you for choosing Lou Sobh Kia!

March 25, 2026

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The service check in was quick and easy and the employee that checked my car in was nice and friendly More

by Reid, T41556
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Recommend Dealer
Yes

Other Employees Tagged: Don’t remember her name

Mar 27, 2026

Lou Sobh Kia responded

Thank you for the kind review! We’re so glad to hear your service check-in was quick and easy and that our team made you feel welcome from the start. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again for your next visit!

March 22, 2026

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Greatly appreciate Linda in service department. Also service manager was super nice! Service crew addressed all my requests More

by locoetal
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Recommend Dealer
Yes

Other Employees Tagged: Linda

Apr 02, 2026

Lou Sobh Kia responded

Thank you so much for your kind review! We’re so glad to hear Linda and our service team took great care of you and addressed all of your requests. We truly appreciate you trusting Lou Sobh Kia with your vehicle!

March 17, 2026

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Great Hours, fast and friendly techs and advisors. Recommend services as needed but not in a “your car will die if you don’t do this” way. More

by TSQUARE1980
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt, Jeff Christian

Mar 18, 2026

Lou Sobh Kia responded

Thank you for the awesome feedback! We’re glad you appreciate our hours and that our team provided fast, friendly service without any pressure. That’s exactly the experience we aim for. We truly appreciate your recommendation and thank you for choosing Lou Sobh Kia!

March 10, 2026

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Nice facility with coffee and popcorn and comfortable waiting area. Reasonable prices. Good communication with service advisor via text. Bring your owners manual to verify maintenance intervals. More

by DJBOWLER325
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Britt, Jeff Christian

Mar 12, 2026

Lou Sobh Kia responded

Thank you for your great review! We're glad to hear you enjoyed our waiting area and amenities while your vehicle was being serviced. It's great to know our team provided good communication throughout your visit. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again for your future service needs!

March 07, 2026

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Employee Rating

Excellent dealership. Courteous, kind, professional. I took my car in for maintenance and they took care of me that day. More

by jon.t.ringler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Lou Sobh Kia responded

Thank you for your kind review! We're glad to hear our team provided courteous and professional service and that we were able to take care of your maintenance the same day. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again!

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