Harald Hagen
Harald Hagen at Lou Sobh Kia

Harald Hagen

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

Contact Me
4.9
71 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

37 yrs, 4 mos

Specialties & Trainings

CPR AED

Advanced Wilderness First Aid

4.9

71 Reviews

Write a Review

71 Reviews of Harald Hagen

October 04, 2026

Dealership Rating
Employee Rating

We have had less than stellar experiences with Kia dealers in the Atlanta area. Lou Sobh Kia was a breath of fresh air. They were professional, timely, responsive, and communicative. They did the j More

by Howard J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Lou Sobh Kia responded

Thank you for the fantastic feedback! We’re glad our team earned your trust and provided a professional, timely, and reliable experience. We truly appreciate you making the trip to Lou Sobh Kia!

September 24, 2026

Dealership Rating
Employee Rating

Always experience pleasant and helpful staff during service visits! Appointments are scheduled within a reasonable time frame. More

by Ljjmiranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Williams

Oct 01, 2026

Lou Sobh Kia responded

Thank you for the great review! We’re glad you continue to have positive experiences with our Service team and that we’re able to get you scheduled in a reasonable timeframe. We truly appreciate your continued trust in Lou Sobh Kia!

August 06, 2026

Dealership Rating
Employee Rating

The team was very nice and right on time with our scheduled service. Thanks for a great experience. More

by bob gargosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams , Amber Woodcock

Aug 12, 2026

Lou Sobh Kia responded

Thank you for the wonderful review, Bob! We're delighted to hear our team provided friendly service and got you taken care of right on schedule. We'll be sure to share your kind words with the team. We appreciate you choosing Lou Sobh Kia and look forward to serving you again!

August 03, 2026

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Employee Rating

Great customer service. Friendly, courteous, attentive and helpful. Clean and convenient. I was very happy More

by Sadie Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams , Amber Woodcock, Lisa

Aug 03, 2026

Lou Sobh Kia responded

Thank you for the wonderful review, Sadie! We're so glad you had such a positive experience with our team. Providing friendly, attentive service in a clean and welcoming environment is always our goal. We appreciate your support and look forward to seeing you again!

August 01, 2026

Dealership Rating
Employee Rating

Great service. Best Kia dealership in Georgia. They listen to my concerns. Would recommend this dealership to everyone. More

by billbryan5850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams , Amber Woodcock

Aug 03, 2026

Lou Sobh Kia responded

Thank you for the amazing review! We're honored to hear you consider us the best Kia dealership in Georgia. Taking the time to listen to our customers and provide great service is always our goal. We truly appreciate your recommendation and look forward to serving you again!

July 24, 2026

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Employee Rating

Service experience has improved over the last year. Keep up the good work, My KIA hybrid is holding its value well. More

by stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Lou Sobh Kia responded

Thank you for your feedback, Stacy! We're glad you've noticed the improvements in our service over the past year. It's also great to hear your Kia Hybrid is holding its value well. We appreciate your support and look forward to continuing to provide you with excellent service!

July 20, 2026

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Employee Rating

I always get great service. The place is always clean and stocked. They also keep me informed. More

by pressingfwd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Lou Sobh Kia responded

Thank you for your 5 star review! We're happy to hear you've consistently had great service and that our team keeps you informed throughout your visit. We appreciate your support and look forward to seeing you again!

July 20, 2026

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Employee Rating

Professional staff. Clean place. comfortable waiting area. Their shop was clean and organized. Professional service recommendations based on mileage for my vehicle. no s More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Mugge

Aug 07, 2026

Lou Sobh Kia responded

Thank you for the fantastic review, Sal! We're thrilled to hear you enjoyed our welcoming environment and appreciated our honest, professional approach to service. We'll be sure to share your kind words with Harald, Derek, and the rest of our team. Thank you for choosing Lou Sobh Kia!

July 11, 2026

Dealership Rating
Employee Rating

Great service, no waiting, great service, will go there for all required service. But hope the car doesn’t require any except oil change More

by Iyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams , Amber Woodcock

Jul 14, 2026

Lou Sobh Kia responded

Thank you for the wonderful review! We're glad you experienced prompt service with little to no wait. We appreciate your confidence in our team and look forward to helping keep your Kia running its best for years to come!

July 05, 2026

Dealership Rating
Employee Rating

Zorro was an absolutely amazing salesman. He was patient,, knowledgeable and did Joy pressure us. He made the car buying experience as pleasurable as it could be More

by Quinnkristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2026

Lou Sobh Kia responded

Thank you for your wonderful review! We're so glad Zorro made your car buying experience enjoyable with his patience, knowledge, and no pressure approach. Congratulations on your new vehicle, and thank you for choosing Lou Sobh Kia!

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