Jeff Colson

I have been buying cars from Paul Masse starting back up in Woonsocket buying my Cadillacs from Tom Fratantuono he’s your shining star because of his dedication to your customer base transparency. His knowl in Woonsocket buying my Cadillacs from Tom Fratantuono he’s your shining star because of his dedication to your customer base transparency. His knowledge of the products he represents and the competition is very impressive. His willingness to work on behalf of your customers to get you the best deal is commendable and the special service he provides such as picking up your car at your home or office for service is unheard of any more in the industry and it’s these little details that make a great sales representative because he really cares for your customers overall experience no one leaves without a smile on there face and a New Car!! This is like my 8 or 9 Buick I’ve bought from Masse and as long as you’re there and Tom I’ll be back again! Keep up the Great Experience for many more years! Donald Martin More

Report | Print

We have been dealing with Paul Masse GMC for a long time especially Tom Frat. He seems to know what we want and gives us all the options. We purchased a 2026 GMC Terrain and we are happy with it. Thank you especially Tom Frat. He seems to know what we want and gives us all the options. We purchased a 2026 GMC Terrain and we are happy with it. Thank you again Tom for all your help. Your the best. More

Report | Print

Great dealership until you need service. They are weeks ouy even with a check engine light is on They are weeks ouy even with a check engine light is on More

Report | Print

Paul Masse is a great dealership to purchase a vehicle from. This is my second GMC from this dealership and I am very pleased with the vehicle, the service department and last but not least Tom Frat. T from. This is my second GMC from this dealership and I am very pleased with the vehicle, the service department and last but not least Tom Frat. Tom made my deal work to fit into my budget. It is a pleasure to deal with him. He takes the anxiety out of purchasing a vehicle. I highly recommend Tom Frat and Paul Masse More

Report | Print

Great experience from sale to service. I plan to buy my next vehicle here and would recommend them to anyone. I plan to buy my next vehicle here and would recommend them to anyone. More

Report | Print

we have bought vehicles from paul masse for several years...always excellent.....service and sales are excellent years...always excellent.....service and sales are excellent More

Report | Print

I am changing my original review because I jumped the gun!! Rick Mignanelli (GM) and his team went above and beyond to make me a satisfied customer. All I will say is it was top notch customer service. gun!! Rick Mignanelli (GM) and his team went above and beyond to make me a satisfied customer. All I will say is it was top notch customer service. Thanks again and I apologize for not allowing you to do what you do best and that is why I will be back! Exceptional work Rick thank you again!!! More

Report | Print

Never used this dealership prior to this month. I was referred by a friend to talk to Tom Frat. I was not steered wrong. Nice guy and he knows his stuff. Go check them out. I did, and then left I was referred by a friend to talk to Tom Frat. I was not steered wrong. Nice guy and he knows his stuff. Go check them out. I did, and then left with a new Sierra. More

Report | Print

Had some difficulties with the deal at first, but will say they went out of their way to make the deal right for both them and us . say they went out of their way to make the deal right for both them and us . More

Report | Print