Jeff Daniels | Page 6

Jeff Daniels was very courteous, informative and professional. He updated me early regarding the issue with my car. He sent the video with the problem. Very helpful professional. He updated me early regarding the issue with my car. He sent the video with the problem. Very helpful More

Report | Print

My X5 was in for a sealajet service- Jeff/Bill and the team did a fantastic job...my car was delivered back to me looking like a new vehicle! BMW West has my business period. team did a fantastic job...my car was delivered back to me looking like a new vehicle! BMW West has my business period. More

Report | Print

Service was smooth and all involved were friendly and courteous. Jeff Daniels did a good job keeping me informed. Authorizing service was easy and quick with their text system. courteous. Jeff Daniels did a good job keeping me informed. Authorizing service was easy and quick with their text system. More

Report | Print

Jeff took good care of me when I brought my BMW M240i in for brake fluid service and a malfunctioning right-rear turn signal. The car was nearly due for an oil change so he threw that in too (everything wa for brake fluid service and a malfunctioning right-rear turn signal. The car was nearly due for an oil change so he threw that in too (everything was covered by warranty or service plan). It was easy to set an appointment at a reasonable date and time, the service took a reasonable amount of time to complete, and getting and returning a loaner car was easy. Overall, great! More

Report | Print

My service experience was just what I would hope for. Jeff knew why I was there and what I needed as I drove in. It was raining, but I was able to drive directly into the service bay to stay dry. I w Jeff knew why I was there and what I needed as I drove in. It was raining, but I was able to drive directly into the service bay to stay dry. I waited for the service to be completed in a lounge where I got some coffee and animal crackers (gratis) and read my book until the work was done. There were a few of us in the lounge area, nicely distanced, but close enough we could do some neighborly chatting. The part needed had been ordered ahead of time, as expected, and the work was done in timely fashion. At the end, I received a short video showing my vehicle and describing the work. Best of all, the work was covered by warranty - no bill for me. More

Report | Print

very clean and people where very friendlyAll the work very clean and people where very friendly All the work done on time. Received great service from Jeff and loaner was ready when I got there. Much b very clean and people where very friendly All the work done on time. Received great service from Jeff and loaner was ready when I got there. Much better service than the BMW dealer I used in town. Glad i made the change. More

Report | Print

Received great service from Brandy Wise. She went above and beyond to get my car repair finished. Jeff has also helped me in the past and does a great job. and beyond to get my car repair finished. Jeff has also helped me in the past and does a great job. More

Report | Print

in my four years getting my car serviced at WC BMW, i have had the best customer service EVER in my lifetime car ownership! Awesome have had the best customer service EVER in my lifetime car ownership! Awesome More

Report | Print

David Schaedler was a pleasure to work with. I found the car I wanted on the internet and came in to West County BMW and told David about it and he made it happen. The entire process was pretty easy. Pressu car I wanted on the internet and came in to West County BMW and told David about it and he made it happen. The entire process was pretty easy. Pressure free and no surprises or hidden charges at all. More

Report | Print

I was impressed with the dealership from the first time I entered . My salesperson, Tim was extremely helpful in many ways. I had some service needs and Jeff took care of them immediately. Then I had a p entered . My salesperson, Tim was extremely helpful in many ways. I had some service needs and Jeff took care of them immediately. Then I had a problem with the back-up camera and Brandy informed me that it would be covered under warranty. brandy thank you for looking into the warranty for me. More

Report | Print