Jeff DuVall | Page 14

Not very friendly When you come to there store seems as if the staff has a bad attitude not really helpful in wanting to help you, odd people working there don't seem When you come to there store seems as if the staff has a bad attitude not really helpful in wanting to help you, odd people working there don't seem to care to answer questions about your car. They need desperate customer service attitude training and or better management my 2 cents More

by jimg1043 Verified Customer Verified Customer

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Vehicle software update Service staff was very helpful with installing vehicle updates. Even had the necessary part I needed in stock and showed me how to install it to save Service staff was very helpful with installing vehicle updates. Even had the necessary part I needed in stock and showed me how to install it to save the labor fee. Definitely will be bringing vehicle back for service here. More

by K9tarak Verified Customer Verified Customer

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Great service I was really satisfied with the service and was treated really good. This makes me almost want to come back for more problems. When i came in I though I was really satisfied with the service and was treated really good. This makes me almost want to come back for more problems. When i came in I thought i had a real problem but I was told that I probly only had a bulb out. thanks guys. A really happy customer More

by DIESELDEE Verified Customer Verified Customer

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great service visit jeff is very knowledgeable! answered all my question,and gave me some good advice! new truck was a lot easier to figure out after talking to jeff! jeff is very knowledgeable! answered all my question,and gave me some good advice! new truck was a lot easier to figure out after talking to jeff! More

by KINGMYKE Verified Customer Verified Customer

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Oil change was done on time while I waited. I know can count on Interstate Ford to provide service on time. Because I live in Brighton I like to wait on my oil service instead of drop off. I ha I know can count on Interstate Ford to provide service on time. Because I live in Brighton I like to wait on my oil service instead of drop off. I have two vehicles and I usually wait in the lobby when I have oil service, brake repair or other services done. Interstate has always been on time. More

by Dean1952 Verified Customer Verified Customer

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Counting on Interstate Ford for maintenance and repairs Interstate Ford is a blessing for maintenance and repairs to my 2008 F350. The folks in service and parts are always helpful. It is so nice to know Interstate Ford is a blessing for maintenance and repairs to my 2008 F350. The folks in service and parts are always helpful. It is so nice to know that the parts used on my Ford will be proper and that the work can be counted on. I appreciate knowing that the shuttle service will always be available to take me home if I cannot wait for services. Thanks! More

by Esther Verified Customer Verified Customer

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Service & Sales Ken Jeff and Adrian do a bang up job !!! Q and Stacia rock as a team. Hard pressed to find better people !!!! Only place to go for me. Ken Jeff and Adrian do a bang up job !!! Q and Stacia rock as a team. Hard pressed to find better people !!!! Only place to go for me. More

by paulkswi Verified Customer Verified Customer

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Exemplary Service Team It is unfortunate for me, because I do not know a single name of any of the employees, I recognize them by face only. Nevertheless, since I've been ge It is unfortunate for me, because I do not know a single name of any of the employees, I recognize them by face only. Nevertheless, since I've been getting my vehicle serviced at Interstate Ford (it has been a few years) I have no complaints what-so-ever. The same goes out to the sales team as well. I have had many opportunities to speak with the various sales force members and because of their professional attitudes and the way they make me feel like a valued customer, I will buy my next vehicle from Interstate Ford. In the same time I have worked with the parts department and I have seen a complete turn around in their customer service and parts availability. Having no hidden agendas, I will say that past parts service was something to be desired. However, with the addition of the tall blond gentleman, (unfortunately I do not know his name), I buy my parts from them. Great work people; a great atmosphere and a nice facility. More

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Thankful for Interstate Ford Interstate Ford has taken care of my needs with my 2008 F350 so well. As a single lady, I appreciate and trust the employees in Service and Parts. Interstate Ford has taken care of my needs with my 2008 F350 so well. As a single lady, I appreciate and trust the employees in Service and Parts. I have to have a dependable vehicle for my business and it is reassuring to have Interstate Ford taking care of me. Thankful for you guys in Service and Parts! More

by Esther Verified Customer Verified Customer

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Engine cooling fan squeaking on spin down, and tire rotation I was disappointed in Ford's response that it is a known problem but they don't feel it needs to be fixed. Service did check it and did a review of c I was disappointed in Ford's response that it is a known problem but they don't feel it needs to be fixed. Service did check it and did a review of critical functions of the truck, without being asked at no charge. A very good service. Service was timely. More

by JEHRHARDT5342 Verified Customer Verified Customer

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