Jeff Fernandez
Jeff Fernandez at Tom Wood Toyota

Jeff Fernandez | Page 4

Business manager

Tom Wood Toyota

6408 Crane Drive
Whitestown, IN 46075

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53 Reviews

Jeff, was born and raised in Illinois, but has spent the majority of his adult life in Indiana. He now resides in Avon Indiana with his wife and three children, plus one"crazy" dog . With a family of five and their dog Ninja, they love to go to parks and the local theater for family adventure days. Jeff likes to make this a fun and exciting experience for each individual he helps purchase their next vehicle.

Dealership Experience

6 yrs, 8 mos

Industry Experience

16 yrs, 9 mos

Languages Spoken

English English

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53 Reviews

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53 Reviews of Jeff Fernandez

November 02, 2020

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Employee Rating

Excellent friendly staff. Went above and beyond my expectations. Staff was patient and answered all my questions. Liked that they detailed the car before I purchased it. More

by jfj20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2020

Tom Wood Toyota responded

Thank you for taking the time to leave us a review! We are so grateful that we got the opportunity to work with you here at Tom Wood Toyota, and it means a lot to know that we went above and beyond your expectations. We hope that you continue to enjoy your newly purchased vehicle!

October 23, 2020

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Responsive, kind, fair and honest sales experience. Was connected via Toyota.com and the satisfactory deal was made in less than 24hrs. Had been working with a Dealer for 40 days that couldn't help. Thank More

by shirmworm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2020

Tom Wood Toyota responded

Thank you for doing business with us at Tom Wood Toyota. We're committed to meeting the needs of guests and I am glad to hear that our team helped you purchase a suitable vehicle. Congrats and safe travels!

October 13, 2020

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Just want to say thank you for the service I received when I purchased my new Rav4. Jeff was very knowledgeable and courteous. Everyone that I spoke with was kind and listened. More

by Thaynes3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2020

Tom Wood Toyota responded

We couldn't have asked for a better review! It's so great to hear that Jeff and the rest of the team here at Tom Wood Toyota made your visit friendly and attentive. We wish you many safe and happy miles in your new Toyota RAV4!

September 28, 2020

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I had Excellent Customer service with Jeff! He was honest, trustworthy and knowledgeable! Jeff made my car buying experience a great one. Highly recommend Jeff! More

by Samiamjudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

Tom Wood Toyota responded

Thank you for posting about your experience with Jeff. At Tom Wood Toyota, we strive to walk guests through the sales process as we want shoppers to be confident in their decisions. Enjoy your vehicle!

August 23, 2020

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Jeff was outstanding. He sensed my covid 19 anxiety and was quick to make me feel at ease. He made the car buying process seamless. Jeff went above and beyond by setting up my electronics and researching t More

by hrigon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2020

Tom Wood Toyota responded

Thank you for reviewing Tom Wood Toyota! We're glad to hear that Jeff made sure you were comfortable during your visit. It was a pleasure to have your business and we hope you are enjoying your vehicle!

August 17, 2020

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Such a pleasant visit everytime I have been to tom wood. Everyone is very nice and professional. Jeff is a great salesman and he is the reason we first started buying from tom wood. He goes above and beyond More

by Kevincopeland13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2020

Tom Wood Toyota responded

Hi Kevin - We love to hear such kind words about our wonderful staff. It is great that Jeff has made your experiences at Tom Wood Toyota so successful and worthwhile. We appreciate your business and hope to continue earning it in the future. Safe travels!

July 22, 2020

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Employee Rating

Sam Crowe, Jeff Fernandez, my sales rep, and Devon Hallet, my fiancé rep., were all very knowledgeable. nice, and helpful in making my vehicle purchase a very great and pleasant experience! I definite More

by Chan White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devon Hallet, Samantha Crowe

Jul 23, 2020

Tom Wood Toyota responded

Thank you for taking the time to review Tom Wood Toyota! We aim to ensure customers feel confident during every step of the sales experience so it was fantastic to hear about your visit with Sam, Jeff, and Devon. It was a pleasure to work with you and we hope you are enjoying your new vehicle!

July 01, 2020

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Employee Rating

Jeff was great from the beginning. The entire experience was pleasant, friendly and expedient. The process of having the vehicle staged and ready for the test drive to the time spent ensuring we were taken More

by MCDOSS2006
Recommend Dealer
Yes
Jul 02, 2020

Tom Wood Toyota responded

Thank you for reviewing Tom Wood Toyota and for giving a shout out to Jeff. It is great to hear that he took care of you during every step of the car buying process. We wish you safe travels in your new ride!

June 30, 2020

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Employee Rating

Jeff was very professional and knowledgeable about the Rav 4 we purchased. He did an excellent job explaining all of the operational details before we left the dealership with our new vehicle. More

by bmhbutler1975
Recommend Dealer
Yes
Jun 30, 2020

Tom Wood Toyota responded

Congratulations on your Toyota RAV4! We are so glad to hear that Jeff went over all of its features so you can be confident out on the road. Thank you very much for shopping with us at Tom Wood Toyota.

June 12, 2020

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Employee Rating

I was very pleased with the dealership and especially with Jeff. He listened to what I needed in a car and matched a car to my needs. I was also pleased with the finance guy. He didn’t try to sell me any More

by Hoosierrabbit
Recommend Dealer
Yes
Jun 12, 2020

Tom Wood Toyota responded

Thank you for the 5-star review! We are so glad you enjoyed working with our team at Tom Wood Toyota. We will certainly let Jeff know that you appreciate his help!

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