Jeff Fernandez
Jeff Fernandez at Tom Wood Toyota

Jeff Fernandez | Page 3

Business manager

Tom Wood Toyota

6408 Crane Drive
Whitestown, IN 46075

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rated
53 Reviews

Jeff, was born and raised in Illinois, but has spent the majority of his adult life in Indiana. He now resides in Avon Indiana with his wife and three children, plus one"crazy" dog . With a family of five and their dog Ninja, they love to go to parks and the local theater for family adventure days. Jeff likes to make this a fun and exciting experience for each individual he helps purchase their next vehicle.

Dealership Experience

6 yrs, 8 mos

Industry Experience

16 yrs, 9 mos

Languages Spoken

English English

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rated

53 Reviews

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53 Reviews of Jeff Fernandez

March 22, 2022

Dealership Rating
Employee Rating

They are wonderful and willing to stay late to help us with questions and purchasing the car. They are also very nice. More

by Kpleana
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith

Mar 22, 2022

Tom Wood Toyota responded

You can always count on our team to take all the time needed to make sure you're comfortable and confident in your purchase. It was our pleasure to find you the perfect vehicle at Tom Wood Toyota, and we hope it's exceeding your expectations so far!

February 17, 2022

Dealership Rating
Employee Rating

Our sales person and the rest of the staff were Our sales person and the rest of the staff were knowledgeable and helpful. We are very pleased. More

by Tomheck74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Rangel-Scott

Feb 17, 2022

Tom Wood Toyota responded

Thank you for the great review, Tom! We are so glad to hear that you had such a successful purchase experience working with the Tom Wood Toyota team. Drive safely, and we hope to see you back!

February 09, 2022

Dealership Rating
Employee Rating

This dealership is very professional and nice to work with. Ron was extremely helpful and knowledgeable. More

by jonathongd
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Rangel-Scott

Feb 09, 2022

Tom Wood Toyota responded

We are glad to hear that the team was professional and wonderful to work with. Thank you for choosing Tom Wood Toyota--see you again next time.

January 29, 2022

Dealership Rating
Employee Rating

My Toyota Camry was in for a recall service of a fuel pump during which time I was told I also needed a wheel alignment. I was very suspicious because the car was in a few weeks earlier for a regular mai More

by Ejchernet
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 14, 2022

Tom Wood Toyota responded

It's disappointing to hear that you've lost faith in our team's assessments. We never intend to mislead our guests, and I regret that we left a different impression. Your concerns are certainly valid, and I will address what you've shared here with my service team. I would be grateful for the chance to speak with you about this visit and see if I can do anything to regain your confidence. Please reach out to me whenever you are available next. Thank you, Neal Guidarelli - Service Manager - 317-298-9081

December 31, 2021

Dealership Rating
Employee Rating

Ron was great to work with! Everyone at the dealership was friendly and genuinely seemed happy to be there, I never felt pressure to buy anything or sign any contracts! More

by rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Rangel-Scott

Jan 02, 2022

Tom Wood Toyota responded

Rachel, we want you in the driver's seat when it comes to making confident choices about your vehicle. We're happy that Ron and the team's pressure-free approach made such a difference and that their friendliness was appreciated. Thank you so much for sharing about your experience at Tom Wood Toyota, and we wish you safe travels in your new vehicle!

November 17, 2021

Dealership Rating
Employee Rating

I was very much happy by the care ,the service was excellent people there are so professional More

by uwambayepenine
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Brown

Nov 18, 2021

Tom Wood Toyota responded

Your feedback means the world to all of us here at Tom Wood Toyota! Thank you for being a great customer and we look forward to seeing you again down the road. Safe travels!

Nov 17, 2021

uwambayepenine responded

Thank you Tom Wood Toyota

October 19, 2021

Dealership Rating
Employee Rating

Kevin Vaughn and the Tom Wood team were great to work with. They greeted me as I arrived, went through the car thoroughly, listened to what I was looking for, and sold me a car without being pushy. Kev More

by bakercp20
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Vaughn

Oct 19, 2021

Tom Wood Toyota responded

Thank you for taking the time to write Tom Wood Toyota a review! It makes our day to see that Kevin, Jeff, Josh, and our entire team could make your purchase an absolute win. Our goal is to provide this kind of customer service to everyone and your wonderful review is validating to our team. Your business is greatly appreciated and we hope you enjoy your new car!

August 20, 2021

Dealership Rating
Employee Rating

I drove from over 2 hrs away to do business with Tom Wood Toyota. The best car buying experience that I’ve ever had! I’ve owned several different brands of vehicles and done business with many dealerships bu More

by G Lomax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2021

Tom Wood Toyota responded

It makes our day to hear that our team delivered the best car-buying experience you have ever had! Thank you for choosing Tom Wood Toyota and for taking the time to share your feedback. We wish you safe and happy travels ahead!

May 09, 2021

Dealership Rating
Employee Rating

Decent selection amid a shortage, and straightforward pricing. Additional fees were made pretty clear early on. Consistent communication as we got close to signing paperwork. Would recommend. More

by Mtthw.harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 10, 2021

Tom Wood Toyota responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Tom Wood Toyota, and we will certainly pass along your kind words. We are proud that we earned your recommendation, and we hope to see you again sometime!

November 21, 2020

Dealership Rating
Employee Rating

Had a problem with door a door lock after I drove the suv . Spoke to Jeff Fernandez about it and he said they would check it out. Problem fixed at no cost. All around dealings with Jeff and Tom Wood toyota v More

by paulj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Tom Wood Toyota responded

We are so happy to hear that Jeff could assist with your door lock concern. Thank you for stopping by to review Tom Wood Toyota and share this excellent feedback! For all your future auto needs, we will be here to help.

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