Jeff Fielders | Page 23

Confusing Felt very unorganized, I'm not sure I got a deal on the vehicle, I was told there wasn't room for negotiation upfront but when my bank valued the vehi Felt very unorganized, I'm not sure I got a deal on the vehicle, I was told there wasn't room for negotiation upfront but when my bank valued the vehicle much lower the sales manager dropped the price $1,000, really no room for negotiation? Financial guy was rude and I felt like I was being talked down. I like the vehicle but you guys need work on your service. More

by Brian42 Verified Customer Verified Customer

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Jack Rappaport Exceptional knowledge and follow up. A pleasure to deal with. Straightforward with no game playing. Went above and beyond to be helpful. I will be ba Exceptional knowledge and follow up. A pleasure to deal with. Straightforward with no game playing. Went above and beyond to be helpful. I will be back. More

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Online Purchase-Out of State. Great Experience! Had a very pleasant experience dealing with Ron, Jeff, and Dana, Ron was very easy to deal with when it came to answering all of my questions (I ask Had a very pleasant experience dealing with Ron, Jeff, and Dana, Ron was very easy to deal with when it came to answering all of my questions (I ask a lot of them..) He was very knowledgeable about the car I was purchasing for my son (2014 BMW X1.) He was also very prompt getting back to me via text. Jeff went above and beyond to get me my new plates from New York state DMV (can't transfer out of state plates in Massachusetts.) Dana was very generous fixing an issue we had with the car (remote starter had an issue.) He quickly paid for the bill, without issue, when i brought it to my local BMW dealership. My son is really happy with his car and I am really happy with Avon. I would recommend this dealership to anyone looking for a upscale car at a good price. More

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Pleasant and quick Called to make an appointment to check out a vehicle and came down that weekend. Was met up with someone within seconds of walking onto the lot and wa Called to make an appointment to check out a vehicle and came down that weekend. Was met up with someone within seconds of walking onto the lot and was handed the keys to test drive the car I came to look at. Following a great test drive, we went over the details and was told very up front the cost, what was going to be serviced on the car, and the steps I would have to take next since I lived in a different state. Much better than what I expected, fantastic experience! More

by Nickm Verified Customer Verified Customer

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The service was excellent. Always kept me informed. Jack was excellent! He always made sure I was informed on progress and what was needed. Staff was friendly and inviting without pressuring me. I was s Jack was excellent! He always made sure I was informed on progress and what was needed. Staff was friendly and inviting without pressuring me. I was so impressed with Jack my sales person, I introduced him to my friend and she purchased a vehicle too. More

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You exceeded my expectations Thank you for providing exceptional service. Jack Rapaport guided me carefully through every step of my transaction. He paid careful attention to ever Thank you for providing exceptional service. Jack Rapaport guided me carefully through every step of my transaction. He paid careful attention to every detail. Thank you. I highly recommend Avon Auto Brokers. More

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Great Service Jack was Very professional and helpful, while at the same time very personable and friendly. Kept me updated every step of the way. Made sure my car w Jack was Very professional and helpful, while at the same time very personable and friendly. Kept me updated every step of the way. Made sure my car was like brand new! Jack and Jeff made sure I was a very happy customer when I drove away!! More

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Great experience Got a great car at a great price and am very happy with my new Corvette. Worked with Jack mostly who was very helpful and always picked up his phone a Got a great car at a great price and am very happy with my new Corvette. Worked with Jack mostly who was very helpful and always picked up his phone and always got back to me quickly. Melanie and Jeff were also helpful and my overall experience was a great one. Thanks! More

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Blown away At this point, I wanted to delete the review and wait for everything to be finalized, but you cannot delete reviews as easily as editing them. Assumin At this point, I wanted to delete the review and wait for everything to be finalized, but you cannot delete reviews as easily as editing them. Assuming everything they say will happen happens, 5 stars. I will update ! More

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Quick buying process, but terrible mechanics Had to update my review. Buying process may have been quick but once all the paperwork was done my questions were deflected constantly. Could not get Had to update my review. Buying process may have been quick but once all the paperwork was done my questions were deflected constantly. Could not get a straight answer about anything. One day after picking the truck up it had a check engine light, turbo underboost. Contacted Dana had the truck diagnosed at ford. Needed a turbo and a FICM. Dana declined the work at ford and wanted to have his guy do it. I objected and told him where I wanted the truck repaired seeing as his guys weren’t even remotely qualified to do the work considering the oil wasn’t even changed on the truck and the new tires were improperly balanced with the old weights still on. That fell on deaf ears and the truck ended up at his shop. FICM was ordered through ford but the turbo was an eBay special, so I don’t expect it to last long. Dropped the truck off on Monday, parts came in on Wednesday. So realistically the job should have been done Thursday, it’s not even a 4 hour job to replace the turbo in this truck. Didn’t get the truck back until Saturday, and still constant lack of communication. Picked the truck up and the seat was filthy, my passenger front tire had been removed while the work was being performed and used as a stepping stool, and was covered in grease and dirt. There was grease all over my Hood somehow. The degas bottle(coolant overflow) was reinstalled completely wrong and would’ve snapped the tabs if I didn’t open the hood and correct the position of it. All of the v clamps for the turbo were loose. The intake boots where positioned improperly along with loose clamps. The mounting bolts for the turbo were not torqued down at all. Completely and total incompetence. Absolutely do not let dana’s so called mechanics repair your vehicle if something goes wrong. I was looking for a new truck and came across an F-350 here. It was new inventory. I stopped by test drove it. Had peter email over paperwork the following day and went down that night and paid for it. I haven’t picked it up yet, because they wanted to service it and replace the mirrors (plastic was cracked a little bit) and also put a brand new set of tires on it. More

by lm235 Verified Customer Verified Customer

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