Jeff Franke | Page 11

This will two vehicles now that I have bought from this dealership and it’s been excellence service every time. dealership and it’s been excellence service every time. More

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We had an Excellent customer service experience! Great and easy to work with! Good quality vehicles!! Highly recommend! Great and easy to work with! Good quality vehicles!! Highly recommend! More

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My husband and I had an excellent experience with no pressure. Moe Jatala and the rest of the team made it so smooth, quick and easy. I would like to thank the finance men for a job well done!!!! City pressure. Moe Jatala and the rest of the team made it so smooth, quick and easy. I would like to thank the finance men for a job well done!!!! City automall rocks!! More

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From the phone inquiry about the car until we drove off with the new car, everyone made the process simple and easy. Loved the hometown feel. with the new car, everyone made the process simple and easy. Loved the hometown feel. More

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Very Professional and transparent through the whole process. A very fun experience which is something you don’t expect when purchasing a vehicle! Thanks Mo process. A very fun experience which is something you don’t expect when purchasing a vehicle! Thanks Mo More

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Mo was great to work with. Friendly and professional and he respected my tight schedule. He had truck ready when promised. I’d see him again for my next vehicle Friendly and professional and he respected my tight schedule. He had truck ready when promised. I’d see him again for my next vehicle More

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Mo was great to deal with! My wife and I would recommend him to anyone looking to purchase a new vehicle. The only downfalls were that the truck was supposed to have been clean My wife and I would recommend him to anyone looking to purchase a new vehicle. The only downfalls were that the truck was supposed to have been cleaned up while we were doing all of the paperwork and it wasn’t. The interior was still very dirty. We also had to come back in to meet with finance a second time, and when we did the person we were supposed to meet with looked at my wife and I and rudely asked “who are you?” More

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Working with Zachary was a great experience. No pressure sales. Very easy to deal with great deal. Would highly recommend him and City Chevrolet for your next car or truck purchase. No pressure sales. Very easy to deal with great deal. Would highly recommend him and City Chevrolet for your next car or truck purchase. More

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An exceptional customer experience is almost extinct in today’s world. The art of in-person sales with a smile, guiding a customer at their pace, and not the business pace, is very hard to find. But yest today’s world. The art of in-person sales with a smile, guiding a customer at their pace, and not the business pace, is very hard to find. But yesterday Jo and I found it alive and being nurtured in Columbia Indiana. Thank you from both of us! You are truly service with a smile and thoughtful in your approach. Making a large purchase is already fraught with stress, then add trying to do it 2 hours away from home and you have all the ingredients for possible failure. Non the less, your team has a great recipe, from you and Jeff, ending with Charles in your kitchen to finish the job like fine dining. It was very much appreciated, and it made buying the new truck that much more satisfying. We are glad we made the trip. More

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Zachary Ott my salesperson went above and beyond to get me in the truck I wanted, even staying after the dealership closed for the night to get the paperwork done. And the City Ford Service and Parts Depar me in the truck I wanted, even staying after the dealership closed for the night to get the paperwork done. And the City Ford Service and Parts Department fit my Ford Maverick in, in just 1 day and completed the work the same day adding a 2 inch Rough Country Lift new rims and bigger off-road tires. I could not be happier with their work. Thanks again to Zachary Ott for coordinating it all and making my experience buying my truck at City Ford a great one!! More

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