Jeff Gilbert | Page 11

The service department has always been very consistent and considerate to their customers and I appreciate their honesty. and considerate to their customers and I appreciate their honesty. More

by Trisha Kem-Bruesch Verified Customer Verified Customer

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Title: Look no Further and Experience the Exceptional Service at Findlay Lincoln Henderson 2024 Lincoln Nautilus Premier II I recently had the pleasure of experiencing outstanding service at Findlay Service at Findlay Lincoln Henderson 2024 Lincoln Nautilus Premier II I recently had the pleasure of experiencing outstanding service at Findlay Lincoln Henderson, and I can confidently say that no other dealership compares in terms of pricing, customer service, and genuine care for their customers. From start to finish, every member of the team went above and beyond to ensure my satisfaction. First and foremost, I must commend Charlene, the Internet Director, for her exceptional assistance throughout the process and genuine commitment to customer satisfaction. Charlene was prompt, courteous, and extremely knowledgeable about the inventory and pricing options. Took the time to listen attentively to my needs and concerns, offering invaluable insights and advice every step of the way. Charlene made the entire experience seamless and stress-free, guiding me through with professionalism and a genuine desire to help. Cheryl, the Concierge, From the moment I expressed interest in a vehicle online, Cheryl reached out to me promptly, demonstrating her dedication to ensuring a seamless and personalized experience. Her professionalism and efficiency set the tone for a positive interaction. Kairo, Sales Consultant, was an absolute pleasure to work with. From the moment I stepped onto the lot, I was greeted with warmth and professionalism, setting the tone for an outstanding customer experience. Kairo's approach to sales was refreshingly different. Instead of bombarding me with technical jargon and overwhelming features, he took the time to explain every detail of the vehicle in a manner that was clear and easy to understand. His depth of knowledge about the vehicle was impressive, and he patiently answered all of my questions, ensuring that I felt confident and informed. I appreciated his transparency and honesty throughout the process. While I did not have the opportunity to work directly with Silas, even in his absence, his influence on the team was palpable. The enthusiasm and dedication with which the team spoke of him reflected his commitment to excellence and customer care. Kimball, Finance Manager, was instrumental in securing a financing option that fit my budget and preferences. He explained all the details clearly and patiently answered all my questions, making the financial aspect of the transaction straightforward and hassle-free. Jeff, Sales Manager, leads by example with his commitment to excellence and customer satisfaction. He ensured that all aspects of my experience exceeded expectations. In an industry where honesty can sometimes be hard to come by, it was refreshing to encounter a dealership that prioritizes transparency and integrity above all else. The staff at Findlay Lincoln Henderson exemplify these values in every interaction, creating a positive and trustworthy environment for their customers. Compared to competitors like BMW, Genesis, Audi, Acura, and Mercedes, Findlay Lincoln Henderson stands out as a beacon of excellence in the luxury car market. Their commitment to quality, customer service, and overall satisfaction sets them apart and ensures that once you've experienced the Findlay Lincoln Henderson difference, you'll never look back. Overall, my experience at Findlay Lincoln Henderson was nothing short of exceptional. The team's commitment to providing top-notch service, combined with their genuine care and attention to detail, sets them apart from other dealerships. If you're in the market for a luxury vehicle I wholeheartedly recommend Findlay Lincoln Henderson to anyone in search of a superior dealership experience! More

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Did not plan to spend 60K. Absolutely best sales and close deal. Allan best sales person. He sold this amazing car. They dealt with me. Absolutely best sales and close deal. Allan best sales person. He sold this amazing car. They dealt with me. More

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They address my concerns in a timely fashion and were so very helpful. Very great full for their help and kindness. very helpful. Very great full for their help and kindness. More

by 56ford Verified Customer Verified Customer

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Alan provided extra explanations on the features of my new Nautilus. Between Alan and Silas Walker you get great attention and they make sure you are a happy customer. This is my 3rd Lincoln Nautilus an new Nautilus. Between Alan and Silas Walker you get great attention and they make sure you are a happy customer. This is my 3rd Lincoln Nautilus and I couldn't be more pleased with my latest 2023 Nautilus which includes massage seats. More

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Findlay Lincoln was great to with. We found the car we bought on their website, we contacted them and they were so helpful in answering our questions about the vehicle. We are several We found the car we bought on their website, we contacted them and they were so helpful in answering our questions about the vehicle. We are several hours away, they were ready for us when we got there and helped to get us taken care and back on the road again. We will definitely return for other purchases. More

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It was fun working wit Alan and Silas. They were very professional, attentive and informative. Carole and I would highly recommend them to anyone shopping for a new sutomobile. Randy & They were very professional, attentive and informative. Carole and I would highly recommend them to anyone shopping for a new sutomobile. Randy & Carole McDowell More

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While looking at several different dealerships for a smaller Luxury SUV, we stopped at Findlay Lincoln and hooked up with Kairo as the sales rep. He knew we had not made up our mind on any particular m smaller Luxury SUV, we stopped at Findlay Lincoln and hooked up with Kairo as the sales rep. He knew we had not made up our mind on any particular make of vehicle (we looked at 6 different brands), and was very willing to work with us. We visited the dealership on 3 separate occasions to test drive different models and he continued to willingly work with us. Kairo is a very pleasant, and knowledgeable salesperson, and if he didn’t know the answer, he quickly found out for us.He stayed with us until we purchased the Corsair and diligently worked in our favor with the Sales Management Team. I would highly recommend Kairo to anyone wanting to buy a new or used vehicle. More

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Alan and Silas were fantastic and knowledgeable and made the purchase smooth. Great guys would highly recommend both to anyone. the purchase smooth. Great guys would highly recommend both to anyone. More

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Alan did a phenomenal job throughout the entire sale. I am a returning customer and would never go to anyone else Charlene was fantastic and worked the deal for me. Very patient and understanding Jef I am a returning customer and would never go to anyone else Charlene was fantastic and worked the deal for me. Very patient and understanding Jeff was also great and Chris in finance all took very good care of me They were all true to their word and no haggling I would highly recommend this location as the entire experience was professional and honest Thank you all for everything More

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