"My husband and I just leased our first Mercedes-Benz from..."
- The Lamberts
My husband and I just leased our first Mercedes-Benz from David Rodriguez. It was the best new car experience we have ever had. David was wonderful from the first day we met until we took delivery. He helped us build the perfect car and followed up regularly with status updates. David is professional, friendly and a pleasure to work with.
Our experience with the finance manager was also very pleasant and efficient.. Jonathan Emmanuel, Product Concierge, was fantastic. He patiently went over everything we needed to know about the most used many smart features the car is equipped with. We also experienced the exceptional staff in the service department when we took the car in to have the DuPont Interior Protection applied.
We are loving our new car and our new dealership!
"I had a great buying experience at Mercedes Benz of South..."
I had a great buying experience at Mercedes Benz of South Charlotte. Every person I worked with was very courteous, friendly and professional. They did their best to ensure customer satisfaction.
"I have been so impressed with the service I have had with..."
I have been so impressed with the service I have had with my new 2019 S 560. When I arrive for service people r there waiting for me and check in is so fast and professional. I also have been getting very nice loaner cars while my car is being worked on I have been seeing Bryan Gunter who is a service consultant and he has seen to every one of my needs Even texting me thru the day to let me know how the the service is progressing. One time Bryan texted me back at 10:00pm with a question I had about the car. I have never received this kind of service before and I plan on telling every one who has a Mercedes or who wants to buy one to come to this dealership. Thank you Mercedes-Benz of South Charlotte!
"My experience at Merdedes-Benz of South Charlotte was..."
My experience at Merdedes-Benz of South Charlotte was phenomenal. Jeff the sales manager reached out to me via email to inquire about purchasing a new car during the summer event sale. I decided to see what options were available.Once I got there he introduced me to Gary my salesman. Gary was kind and knowledgable. Once I decided on the vehicle that I wanted, Marc, the finance manager assisted me with the lease and paper work. Marc was thorough and helpful in assisting me. Before leaving the dealership, Jonathan, the product concierge showed me all of the functionalities of the car. All four of these guys were great in their service and delivery. I'm so glad I made the decision to go into the dealership and get into a new Mercedes.
"Wry Professional, trust worthy, best technicians and..."
Wry Professional, trust worthy, best technicians and friendly advisors with best knowledge
The service is extremely excellent. I will always do business with this dealer.
"GREAT SERVICE AND DEDICATION TO CLIENT"
client since they opened they fixe the problems right no going back like other dealers and they do not pressure you on services GREAT DEALERSHIP
"Excellent Experience - Second Time"
It was my second time leasing a new Mercedes from this dealership. Worked with David Rodriguez both times. David provides wonderful service, listens carefully, is not pushy and is extremely responsive. I intend to use this same dealership again in the future.
"worst experience ever terrible customer service"
this company does not care about the customer this is a terrible place and it not worth going to or spending your money trust me they are not a place you should visit
"Outstanding service by all team. Attention to every..."
Outstanding service by all team. Attention to every detail. Eduardo and management made all process easy and enjoyable. It is exactly the service one expects from luxury brand such as Mercedes
"Gary Made the buying a pleasurable experience. "
Very nice dealership clean and comfortable. Best part was Gary Childers who made the buying process a very pleasurable experience. I would recommend anyone going to this dealership to wait on Gary or make an appointment with him. Very knowledgeable and makes the buying process so comfortable and delightful. I don't have enough words to describe the experience at this dealership fantastic.