Jeff Grundy
Jeff Grundy at Capital Ford of Wilmington
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Jeff Grundy | Page 9

Service Advisor

Capital Ford of Wilmington

4222 Oleander Dr
Wilmington, NC 28403

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4.8
101 Reviews
4.8

101 Reviews

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101 Reviews of Jeff Grundy

June 28, 2023

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Employee Rating

I’m always pleased with the service I receive from the great folks at Capital Ford. Always friendly and welcoming. More

by MATT.FANN
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Recommend Dealer
Yes

June 25, 2023

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Employee Rating

My oil change took too long. The oil change had no pit. They could have rotated tires while the oil was being changed More

by EHMLLANGLEY
Service Price Transparency
Recommend Dealer
Yes

June 24, 2023

Dealership Rating
Employee Rating

Excellent staff members. Was greeted at drop off point with a pleasant attitude to begin with and my vehicle was on time as promised. Vehicle returned was clean as always More

by OAMOS056
Service Price Transparency
Recommend Dealer
Yes

June 21, 2023

Dealership Rating
Employee Rating

Great service from check in to check out. Jeff service agent great as all ways. More

by dmyers3290
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joe Honeycutt

June 14, 2023

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Employee Rating

Love the valet service. Friendly staff. Quick and professional. Enjoyed the Bronco they left for me to use... More

by RLCOLLEY
Recommend Dealer
Yes

Other Employees Tagged: Jeff Grundy

Jun 14, 2023

RLCOLLEY responded

Great job

June 12, 2023

Dealership Rating
Employee Rating

We had a recall service that needed to be done. Once Capital Ford received the parts they sent there mobile unit out to our home and did the work in our garage. The two young men were very good More

by KITCLEN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryanne Lamkin

June 10, 2023

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Great customer service throughout getting service for a recent recall. Mechanics arrived early and explained what I needed to have done. More

by DENISE_TAGUE
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Recommend Dealer
Yes

June 08, 2023

Dealership Rating
Employee Rating

I took my car to the dealership for a door noise and after a year + we got it fixed. More

by mleiser
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 08, 2023

Dealership Rating
Employee Rating

We are so happy with the service and would also like to thank Caty, Jeff with scheduling and Tony in Service. Excellent customer experience!!! We highly recommend Capital Ford of Wilmington. More

by Samsobx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caty Trouton , Tony with scheduling

June 07, 2023

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Employee Rating

Made a pick up and delivery appointment. Everything went smoothly. My car was serviced and returned. More

by terrancedonnelly
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Judith Baird

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