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Jeff Huang
Jeff Huang at Honolulu GMC Cadillac

Jeff Huang | Page 15

Service Advisor

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

Contact Me
3.9
198 Reviews

Old fashion, raised by my grandparents. Taught to be straight forward and take people concern seriously. Their life can be effected by my judgement and recommendations. If you want someone to give you straight forward answer without sugarcoating it. I am the person you talk to.

Dealership Experience

8 yrs, 6 mos

Industry Experience

31 yrs, 9 mos

Specialties & Trainings

Getting things DONE.

3.9

198 Reviews

Write a Review

198 Reviews of Jeff Huang

January 20, 2023

Dealership Rating
Employee Rating

They have good customer taker and friendly his name justen he is very knowledgeable person More

by SEMERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Theresa Karas, Irene Nicholson

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Jan 20, 2023

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with Jeff, Ashley, and our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 10, 2023

Dealership Rating
Employee Rating

Very helpful and friendly service. Quick when checking in the car and nice they washed the car. Appreciate that More

by LITTRELLPHOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

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Jan 11, 2023

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear Jeff and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 07, 2023

Dealership Rating
Employee Rating

Received service in time and service representative are very courteous and efficient. They’re very professional More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

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Jan 08, 2023

Honolulu GMC Cadillac responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 29, 2022

Dealership Rating
Employee Rating

Fabulous customer service from the ladies at the service desk they are truly professional and I wouldn’t have it any other way… Happy holidays More

by HINKLEGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

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Dec 30, 2022

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 27, 2022

Dealership Rating
Employee Rating

Awesome service department; awesome admin staff; awesome customer service; amazing and will buy a car from them and get service done there More

by AETEUATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

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Dec 28, 2022

Honolulu GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 16, 2022

Dealership Rating
Employee Rating

The costumer service section is horrible. You guys literally are just trying to rip people off. You lost a customer and I will definitely notify other people do not come here for services. More

by Tonioaguilwr23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 21, 2022

Honolulu GMC Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 12, 2022

Dealership Rating
Employee Rating

Service was great. Jeff was so very helpful! Can't thank you all for help! More

by LTUFAGA0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2022

Honolulu GMC Cadillac responded

Thank you for the kind words for Jeff and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 29, 2022

Dealership Rating
Employee Rating

Once I reached someone at the dealership, the service was great. It was difficult to get through. More

by CYN.JANTHONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

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Oct 31, 2022

Honolulu GMC Cadillac responded

Cyn, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 26, 2022

Dealership Rating
Employee Rating

mistake on vendor part, customer loss, no offer to compensate. Not good for customers morale More

by ROZANDJIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cannot remember

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Oct 26, 2022

Honolulu GMC Cadillac responded

Roz and Jim, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 18, 2022

Dealership Rating
Employee Rating

Great service! No other dealer could identify electrical problem. Honolulu GMC found the problem and fixed it! More

by IVSWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

Report | Print
Oct 19, 2022

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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